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3 questions from our users

Pauline

Paulineasked

Icona Vintage KBOV2001

Why did my kettle just stop working, it's 18 months old. Is it old age



1 answer
Adit
Adit

Mine worked for nearly 9 years without issue and now dead. it should work longer than 18 months, could be faulty or some parts DOA.

Steff

Steffasked

Icona Vintage KBOV2001

When boiling water, will the outside of the kettle become hot?

2 answers

Hi, no the bottom of the kettle doesn’t get hot at all. Just the top around the spout gets hot as this is why I got this kettle as my special needs son is autistic and wants to touch items if he thinks it’s hot! So when he touches the kettle it doesn’t burn him as I had to install a induction top stove I will be doing a review on soon. I hope this helps you. Thanks and good luck

Kyneton
Kyneton

as Shirley stated only the top around the spout gets hot. if you have curious little ones like we had, keep the kettle away from the edge of the bench to stop temptation to feel/touch



Marianne Williams

Marianne Williamsasked

Icona Vintage KBOV2001

I am on my second Delonghi electric kettle. The kettle has a crack from outer shell. Doesn't leak but annoying to see the crack line. Is this a common problem?

1 answer
Misty
Misty

Hi Marianne,
This was not an issue with both kettles but I have returned mine and changed to Sunbeam.Mine was a rust issue within.
We had a red kettle and the outer colour would change to dark red and very hot once boiled, this could affect the paint to crack Im sure.
If your e not happy with it return it.
I now have a red toaster bur no matching kettle:( better this than no kettle after 12 months. My last kettle lasted 8 years.
I hope this helps?
Joanna

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