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188 questions from our users

Emily

Emilyasked

I’ve had my machine in storage which I’ve descaled recently. I went to make a coffee today and water came out first and on the milk frother. Can some one confirm if this is normal?



No answers
Sonja B

Sonja Basked

Ive just purchased the DeLonghi magnifica and put it all together. Ive turned it on and the lights have been flashing to say warming for obver half an hour. how long should it take and how might I sort this out. I foloowed the instructions so not sure if I went wrong somewhere??

3 answers
Gem
Gem

It didn't take that long for me... maybe you might have to take it apart again and put it back together again? The internal parts must click together correctly or it will flash. The internal part is inside where the water chamber slides out. Persist......! This is a great coffee machine!

Sarah R
Sarah R

Hi Sonya have you managed to get your machine working?
We have had ours for around a month now and yesterday the temp light started flashing and we can’t use our machine.
I’m now waiting on Delonghi for a response on Monday before going back to the store.

DC
DC

I have this problem and I’m a few months out of warrantee. Did you get yours to work?



Amy

Amyasked

Just purchased a magnifica s machine and my coffee is. Watery and weak what’s the best setting for the machine and any tips would be helpful? Thanks Amy.

2 answers
Gem
Gem

Turn the round dial in the centre of the machine to stronger? If not that, maybe usr a stronger coffee bean. I think the centre dial grinds the beans finer so you get less water coming through and a stronger taste.

DC
DC

Strongest coffee comes from the finest grinds the machine can pump through (dial inside the grinder -only adjust whilst grinder is grinding)

jo t

jo tasked

water tank light will not go off as it wont register that i filled tank, why is this?



4 answers
Alex Dobes
Alex Dobes

That sounds like my problem with the descaling light, but I'm afraid I don't know anything about how to fix it. You could take it to the service team, who are very good, but that would mean being without the coffee maker while they look at it. If the light is on but the coffee maker still works it's probably not worth it.

Jess
Jess

Hi Alex its purely because you are not descaling it properly. You need to follow the instructions in the manual exactly. If you don't have the manual simply download it from the net. For me I live in Melbourne where the water is very clean and the hardness of the water is virtually zero so the descaling procedure is pointless. The descale is basically on a timer but doesnt actually know how dirty it really is so at the begining when I first purchased it I was descaling every time the light showed but now I don't worry about it.
If ur in Melb I wouldn't worry its quite a long process. I just do it every 2 months now. Hope that helps
As for the water tank light not too sure Jo

Mark
Mark

Jess, You told Alex that it is his fault because he is "not descaling it properly" without any evidence or other good reason to draw that conclusion. I don't know what Alex's situation is, but like him, I have not been able to get the de-scale light to go out on my DeLonghi Magnifica S machine despite having de-scaled the machine 4 times in a row now following "exactly" the instructions. Yet the light remains on. This happened also the first time I de-scaled the machine after purchasing it and the light finally went out after a number of repeat de-scales. Not so this time.

Whilst it is good of you to offer a suggestion that a possible cause may be not following the de-scaling instructions exactly, your certainty that it is "purely because you are not descaling it properly" is disrespectful and quite possibly wrong if Alex has already tried multiple times to ensure not miss-steps in the de-scaling process.

Meanwhile, if anyone can advise how to get the light to go out, I would be grateful - Alex may be also.

KimmyL

KimmyLasked

I purchased a MAGNIFICA S ECAM 22.110.SB early august this year, I really only use the expresso, but now once the shot comes out the water continues to flow to a full cup again. Is this an easy fix or does require a service? Regards, Kim

No answers
Geoffrey M

Geoffrey Masked

My Magnifica coffee machine is great but the milk is no longer frothing
how can I fix? thank you
Geof Foard

3 answers
candidatuo
candidatuo

Better buy a milk frother from woolies and does the job way more cleaner and easier.

Richard
Richard

Hi Geoffrey,
I had this isssue a couple of times. Under the pannarello wand you will see a black and a green o ring. Over time they wear to a point so they don’t seal properly. Ring DeLonghi and they will send you a replacement or two and you will have it working properly again. They have always been very helpful to me.

Geoffrey M
Geoffrey M

Thanks Richard
That’s exactly what i eventually did and its all sorted
Cheers Geoff

Angela B

Angela Basked

My de- longhi Prima deluxe xs has stopped grinding the coffee beans and keeps saying refill coffee beans, when it's full. Any ideas?

No answers
Geoff S

Geoff Sasked

Howdy all,
We have just purchased the Magnifica ESAM 04.110.B and still getting use to it.
My question is to do with the rinse cycle.
When turning the machine on it will go through it warming up etc. and does an automatic rinse cycle.
But when turning the machine off using the on/off button on the front, the rinse cycle will occur (per manual) but other times it does not occur.
(there is enough water in the container).
Any thoughts?
Thanks

1 answer
Richard
Richard

Hi Geoff,
I have found that if you don’t actually extract a coffee, then turn off the machine it will not complete a rinse cycle.

ShaneA

ShaneAasked

My machine keeps making coffee when there is not enough water in the tank. Any suggestions?

2 answers
Rachel K.
Rachel K.

First time for descale, the light came on, so I followed the process, using the descaler that came with the machine, but even though I have now followed the steps twice to ensure I did not miss anything the descaler light stays on? Any ideas?

Gaylene W.
Gaylene W.

I am having the same problem, anyone got an answer?

Lurl

Lurlasked

My milk frother is very noisy when in use. Is this normal. My machine is the Delonghi Magnifica S.

1 answer
Claudine
Claudine

I have never used the milk frother because I only drink black coffee, sorry I can't help you.

patty

pattyasked

My magnifica will not suck up the milk, so I only get the coffee, no milk comes up the spout. I have replaced the rings on the input, but now I can't put it in flush with the machine. Any answers?

No answers
andrejice

andrejiceasked

How is it possible that two same DeLonghi Magnifica S ECAM22110 are making different quality of coffee? The coffee maker that makes better coffee is even 7 years older than the other one? Same coffee beans are used in both coffee makers. I have tried to adjust coffee mill but nothing changed. thanks

No answers
Betty

Bettyasked

Water doesn't come out through the spouts but goes directly in to the tray below. I've cleaned the spouts, cleaned the inside, descaled, but can't get it to work. What could be wrong?

3 answers
Leza W
Leza W

I am having the exact same problem. Worked fine - I descaled and cleaned it - now no water through the coffee heads

Betty
Betty

After talking to Delonghi I took it in for very expensive repairs and after 2 months they still have it.

nicb
nicb

Just had the same problem Betty. Fortunately we have extended warranty thru Harvey Norman. Machine is just out of manufacturers warranty. The product care warranty required us to send Bravo Repairs in Sydney..apparently they are the best and only specialise in coffee machine repairs. A pain being without the machine. .but they were really quick...we got it back 8 days after sending. They replaced the Assy Gearbox Valve, ecam22110 power board and
4 x Hose connector seals.Have just used it after getting it back. Seems to be working fine.

Freddy

Freddyasked

Hi, purchased a Delonghi Magnifa S in April 2018 and we find that it shoots out too much water and not enough coffee flavour, we also find water is added to the milk frother, how can we fix this problem to gain more stronger coffee flavour?

1 answer
nicb
nicb

You need to adjust the grinds setting where the beans to get a finer grind..twist it while its grinding beans to a finer setting. You can also use the min/max dial on front..this makes it grind more beans for a stronger brew

rbadis

rbadisasked

Hi Guys, I've a Deloghi ECAM 23 and didn't descale it for a while and last morning when i power it up it keeps flashing the Temperature Cleaning light ? normally when I start it, that auto Cleaning light flashes a few seconds then the machine start quick rinse then the machine is ready to use, but this time is not going any further, so any help please?

Thanks!

No answers
bizboots

bizbootsasked

I am trying to clean the infuser but cannot get it out, it is in the correct position,, we have this Magnifica XS since a month, also coffee all of a sudden is very weak, the compressed coffee rounds are in half. Any help?

1 answer
Aimee
Aimee

It is best to contact customer service. I have cleaned the infuser every week without any problem.

Diana W

Diana Wasked

I have religiously de scaled my magnifica, now about 3 times after light goes on. Now the light does not come on and it would be overdue for de scaling. My machine is still under warranty, so how do I get the machine to work properly?

No answers
Yuk Yin Chow

Yuk Yin Chowasked

Hi there, I just bought a delight magnifica, the coffee go into the drip tray instead of the cup, so the drip tray is full of coffee and the machine is brand new. Please any help?

1 answer
Trish T
Trish T

Vacuum it out.

sheryl.lewisshepherd

sheryl.lewisshepherdasked

Why is it? When I use preground coffee which is only occasionally the machine stuff sup needs Cleaning.

1 answer
Mummy2Be_123
Mummy2Be_123

It seems the pre ground is to fine for the machine. The machine is best suited for course ground coffee. If you still have issues contact DeLonghi as they are best suit to advise which pre ground coffee works best in the machine

Lilly

Lillyasked

I have a magnifica, the warning light keeps coming on,,, ive descaled it and cleaned the defuser, and gave a good clean, its 10 month's old. Any ideas?

1 answer
Mummy2Be_123
Mummy2Be_123

I would be contacting DeLonghi as your machine is still under warranty and most likely may require a service. Are you putting DeLonghi branded descaler through the machine? Or another brand?

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