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Reviews

4.9

164 reviews
5
(153)
4
(5)
3
(4)
2
(0)
1
(2)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (7)
  • Shipping
    4.8 (4)
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Cook tops

published

The team EUappliances answered all my questions before buying and were so good to deal with that I made the purchase and the turn around to my front door was unbeilable. This great company has no complaints from me and I will be telling all my friends to buy any products from En.



Thanks
Steve

Review collected in partnership with EUappliances

DanV

DanVSydney

  • 2 reviews

Excellent customer service

published

All my questions were addressed and quickly replied to.
When I made the decision to buy, the product was delivered within 12 days -which is way faster than the other kitchen appliances I ordered locally on the same day. In fact at the time of this writing, I am still waiting for delivery on those local purchases.



The item itself was well packaged and on close inspection, no visible damage on the package (FEDEX) and once opened, the unit was in pristine condition.

Cook top and Oven

published

Ordered on Wednesday arrived on Monday the next week!
Extremely well packages and the right appliances.
I will be using this company again.

Review collected in partnership with EUappliances

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Very happy

published

I am sure that anyone looking at buying a new appliance is a bit apprehensive about sourcing it from Hungary, I definitely was. But it works and within a week I had my new induction cooktop and saved myself over $900 on the cheapest price here in Australia.
The question is not really whether to use them but why are we continually being gauged by retailers and distributors here at home.

Review collected in partnership with EUappliances

Great On-line shopping

published

My purchase came securely wrapped and placed inside wooden box, which itself was also securely wrapped. Shipping was fast. Item arrived from Europe to Cairns within 3 weeks. This is my first purchase of an large electrical item from overseas, and I was very impressed with the whole outcome.

Review collected in partnership with EUappliances

Andrew Demetrios

Andrew DemetriosPatterson Lakes

It's about time

published

Great to do business with an organisation that is so professional. Certainly has exceeded my expectations. Well done Eu appliances, don't change a thing keep it simple.

Review collected in partnership with EUappliances

Great packaging and fast delivery via courier.

published

This is my second purchase with EUappliances and because of the good experience with the communication and delivery with my first order, this second time I just ordered, sat back and waited. Because I knew I ordered a non stocked item (indicated on the website), I figured it would take a bit longer for it to arrive.

The packaging was, again, impeccable and very secure. Bubblewrap on top of the original packaging, a custom made wooden crate and on top more bubblewrap and shrink wrap made sure the oven arrived in perfect condition, and not least, at a very competitive price that you won't find in Australia. Thanks!

Review collected in partnership with EUappliances

Yes they do send to NZ and save.

published

I love the look and not the price here in New Zealand. But found this site and it was available at a super price. So I brought one and yes I have it ready to install. Thanks.

Review collected in partnership with EUappliances

Fantastic Experience

published

Smooth and faultless service all the way. Always happy to answer my many questions. The cooktop arrived exactly the day they said it would and the packaging was simply unbelievable. In its own wooden box, multiple layers of bubble wrap and then shrink wrapped. Arrived in Australia in perfect condition.

Review collected in partnership with EUappliances

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Wonderful service! Wonderful Goods!

published

Just had a Siemans induction cook top installed and it is fantastic. Was worried whether goods would arrive, safely as I was a first time user of this site and now I would recommend it. Packaging and service was excellent.

Service

published

Fantastic customer service from David. My questions were answered promptly and fully explained. I would totally recommend EUappliances to my family and friends.

Review collected in partnership with EUappliances

Spot on!!

published

Good communication pre-order, easy payment, and very rapid delivery with FedEx and the packing was extremely secure. Second purchase in 1 year and excellent quality.

Review collected in partnership with EUappliances

Exceptional service

published

I can't fault eusppliances. This is my 3rd purchase and no problem at all receiving the goods. Speedy service and the best packaging I have ever seen.

Review collected in partnership with EUappliances

induction hob

published

Bosch Induction Hob - Great product, great price and delivery to New Zealand. Excellent all round. As easy as if the store had been local and still cheaper.

Review collected in partnership with EUappliances

Induction Cooktop purchase

published

Review collected in partnership with EUappliances

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Fantastic products and exceptional service

published

I purchased a NEFF induction cooktop all correspondence with EU appliances was prompt and correct my cooktop arrived as promised on time beautifully packed. I will defiantly be dealing with EU again.

Review collected in partnership with EUappliances

Great, prompt, economical service to Australia

published

Good communication pre-order, easy payment, and very rapid delivery with Fedex. GB model Siemens oven. Cost here in Oz $4,000. Cost from EUAppliances $1,700 including delivery. Came with custom chipboard box, and wrapped in oodles of bubblewrap. Perfect condition. Delivered to doorstep. Highly recommend!!

Review collected in partnership with EUappliances

Initially satisfied with the first order second order not. Measurements were incorrectly displayed.

published

The product brochure's are not one in English, I'm English. Second is that the measurements are not correctly displayed. 590x520x57 I took as being the cutout for the insert measurement. I saw 600mm also mentioned as being the total width. I've had to purchase a second one based on the measurement issue. Second order still haven't got delivery date after 5 Day's.

2 comments
EUappliances
Andras P.EUappliances
Wayne Strydom
Wayne Strydom

More to the point both are required, an illustration would have been great. The manual comes with the unit after the fact.
Regards Wayne

Review collected in partnership with EUappliances

Allan Morton

Allan Morton

  • 9 reviews
  • 4 likes

Highly Recommended

published

Great product, communication and the ability to easily access appliances not available in Australia. My only negative would be the high delivery price, although I was very impressed with the additional protective packaging (orgininal packaging inside a wooden crate wrapped in 6 layers of bubble wrap) so the item arrived without a scratch.

Review collected in partnership with EUappliances

Siemens steam oven

published

Once unit arrived into stock less than 1 week for delivery to country SA. Oven packed extremely well.
Very happy.

Review collected in partnership with EUappliances

Page 2 of 9
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Questions & Answers

bluemetal77

bluemetal77asked

EUappliances

Hi. If a product is not in stock - what does that usually mean in terms of time? does it still arrive within a reasonable time (say 2-3 weeks) or longer?

3 answers
ppww
ppww

in my case, several items were simply not available for purchase even though the web site happily took my money

bluemetal77
bluemetal77

did you eventually get it (and how long?) - or did you cancel?

EUappliances
Andras P.EUappliances

Hi, If the appliances are still available in Europe (unfortunately Australia is so behind that loads of models as simply not sold in EU any longer) the expected dispatch time is around 2 weeks for most items.
Falmec, Sirius and Smeg appliances can take longer.

Katzalah

Katzalahasked

EUappliances

Hi, I would like to order a whole kitchen appliance fitout from you soon, and am wondering if you will be able to send them all at once or would they come separately? Also, if I don't need them for another 6 months, are you able to store them to I do need them?

2 answers
EUappliances
Andras P.EUappliances

Hi Katzalah,

Thank you for your question. We normally send the appliances as they arrive to us, which means separately. We can hold on with the dispatch till you give us the go ahead, no problem, please make a note during checkout.

Thank you
Kind regards
Euappliances

Kim
Kim

I have ordered a cooktop and a oven. Great company to deal with. Regards Kim

Matt

Mattasked

EUappliances

Hi, I'm from NZ, tried to order a cooktop and the price suddenly jumped by 50% from what was originally listed on the site. The shipping and GST shouldn't be that different to that of Oz, what's the 50% jump for?

No answers

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