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Ordered our appliances and were very happy with the delivery and ability to order extras for our oven. Award points gave us a big discount on a wok to suit our cooktop.
Three years later and everything is still working brilliantly.
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goatcatcherMelbourne
- EUappliances
- Verified customer
Really happy!
Arrived in less than a week, really well packed in layers of bubble wrap and a wooden container. Got an email after payment was received and again on dispatch. Oven works great and was a fraction of the local price. Why wouldn't you buy from EUAppliances???
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Review collected in partnership with EUappliances
Ainsley MulcahyBrisbane
- EUappliances
- Verified customer
New induction cooktop
3rd purchase in 2.5years and excellent service and quality. Can't fault items and communication and transport of goods is beyond excellent. Would recommend to anyone in Australia
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Find out how EUappliances compares to other Appliance Retailers
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- EUappliances
- Verified customer
Great service.
Our 14 year old combi grill gave up and I was surprised that Miele no longer stocked the updated appliance in Australia. Nothing else would fit in the precut hole in the stone top. EU appliances solved the problem.
Fast, professional Fedex delivery.I have no hesitation recommending them.
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- EUappliances
- Verified customer
Great ordering experience and quick, safe delivery
A very easy to use website (though some of the links to EU products did not work) with easy ordering.
The delivery was quick with FedEx and the packing was extremely secure, ensuring the protection of our cooktop.
I would happily use them again.
The only disappointment was FedEx's choice to use StarTrack express for the local, last step in the delivery. Startrack Express were pathetic. They claimed to have visited our home and found we weren't home (I was, all day) so they left our delivery elsewhere. It turns out that this is StarTrack's st...Read more
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Alan CampSouth East Queensland, QLD
- EUappliances
- Verified customer
Thank you EU appliances!
Absolutely fantastic couldn't rate EU Appliances highly enough! We have just renovated and our budget was tight so we were overjoyed to purchase our new induction hob at half the price they sell for in Australia. Everything arrived on time packed in tonnes of plastic, styrofoam and heavy duty wooden containers, unfortunately for us the appliance we received was slightly damaged. We sent pictures to EU Appliances and they organised a brand new replacement no hassles. We can't thank David & team enough for their fantastic customer service. Our ki...Read more
tchen looks fantastic and we are busy telling all our friends about EU Appliances. If you're thinking of a new kitchen or just need new appliances don't bother shopping around, EU Appliances are the best!Similar opinion? Write a review on ieatwords.com.au!
Gae DiBlasiMelbourne
- EUappliances
- Verified customer
Extremely satisfied
I was extremely happy at how much I saved on my Neff Oven, Induction Hotplates and rangehood. The Euappliances team were extremely helpful responding to my email queries promptly and with very helpful advice.
Delivery was fast and I was able to track it, so I knew when it was due to arrive.
I haven't installed my appliances yet, I have already recommended Euapplicances to my friends and will continue to do.
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Review collected in partnership with EUappliances
Helen SyrrakosMelbourne
- 5 reviews
- EUappliances
- Verified customer
Great service, great prices.
We were seriously impressed with the EU appliances site. The process was easy, the delivery was fast and our Bosch induction stove was so much cheaper than what we have paid had we bought one in Australia. I have recommended this site to many of my friends.
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- EUappliances
- Verified customer
Exceptional experience
I was pleasantly surprised at the positive experience... From price through to excellent protective packaging and fast delivery. Highly recommended.
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- EUappliances
- Verified customer
Great
This is the second time I've brought an item from this site and has been excellent again. Delivered the time stated and unbelievable how well the items are packed
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- EUappliances
- Verified customer
1st class equipment and Perfect service.
The service, price and product is 1st class. Delivery was fast and items were packed exceptionally well. I recommend EU appliances to everyone.
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BobbyAU
- EUappliances
- Verified customer
Siemens Stovetop.
I am very impressed with the service both pre-purchase and after purchase. The order arrived in 8 days and in 1 piece. Absolutely no damage. I am yet to have it connected.
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Review collected in partnership with EUappliances
- EUappliances
- Verified customer
Fantastic sales and service
Just want to comment on what a breeze it was dealing with EU Appliances and David in particular. He has great customer service skills and will definitely recommend EU Appliances to my family and friends. Hard to believe appliances are so overpriced locally when compared to EU Appliances...
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michSingapore
- EUappliances
- Verified customer
Great Service, Great Price, Quick Delivery & Authentic Product!
We were so impressed with EUappliances amazing services so we like to share our honest review.
- All inquiries about products/shipping/payment got very quick responses from EUappliances.
- Item was very well packed in a solid wood box so the cooktop was protected very well.
- Order placed on 7 Mar and item arrived on 17 Mar.
- Fedex tracking number shows the shipping progress and estimated arrival date.
- On EUappliances website, all the prices are quoted in our local currency which reduces our concern of foreign exchange risk.
The induction cooktop functions well after installation. We are very satisfied with EUappliances service which deserves our 5-star good review.
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- EUappliances
- Verified customer
Globalisation at its very best!
Why do big corporations get to benefit from globalisation by manufacturing in cheap countries but yet keep the price ridiculously high in expensive countries when they are selling the very same product for 1/4 of the price in another Western country (think the appliances delivered are 1/2 price with 50% shipping 50% for the product). Great service, very fast.
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- EUappliances
- Verified customer
Very pleased with my purchase.
as a first time online purchaser, I was pleased with the efficiency and speed from euappliances. My parcel arrived well packaged 5 days after receiving email informing me that it was on its way. Would happily recommend.
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MarkBrisbane
- 4 reviews
Smooth experience
Felt compelled to leave a review for EUappliances. After a day or so I realised I'd made a mistake ordering an accessory and received a quick reply indicating it wasn't a problem, that my order would be adjusted and that a refund would be processed shortly. The main order arrived rapidly (a week) and the custom packing was industrial strength. A smooth experience all round which deserves acknowledgement.
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SzusieVictoria, 3204
- EUappliances
- Verified customer
Hesitant no need
I was hesitant to order from EU appliances as I had not heard of anyone that I knew that had used the company. I then decided to order as the reviews were extremely good. I Ordered my steam oven and Induction cooktop at the same time. I received immediate notification that the cooktop was out of stock and had several options. I could choose another cooktop, get a refund or wait 3 weeks before it would be back in stock. I decided to wait as we are building a house and was not in a hurry. The goods have all arrived within a couple of weeks....Read more
I was very impressed the way it was all packaged in bubble wrap, box and more bubble wrap. You can also track the parcel via FedEx. Before I ordered I had a few questions and they were all answered promptly. I would recommend this company to all my friends and save money. I managed to save $4k with the appliances that I ordered and managed to upgrade them all. Thank you EU appliances for an excellent service.Similar opinion? Write a review on ieatwords.com.au!
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- EUappliances
- Verified customer
Great Service
Fast efficient service. My electrician had no hesitation in installing it. Would buy from them again. Order arrived very well packaged.
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zacGreater Melbourne (Outer), VIC
- 2 reviews
Amazing
Ordered my AEG induction cook top on 31/1/17 and I received it today 7/2/17. I was able to track my parcel via FedEx. The cook top was bubbled wrapped 11 times and also in wooden box (crate) perfect condition. I saw the website that advises consumers from Australia not to purchase as customs will not release the item after purchasing. This did not dishearten me. I just saved $1800 if i bought it from Harvey Norman. Thank your EU appliances. Now I hope it just works.
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Questions & Answers
bluemetal77asked
Hi. If a product is not in stock - what does that usually mean in terms of time? does it still arrive within a reasonable time (say 2-3 weeks) or longer?
3 answers
in my case, several items were simply not available for purchase even though the web site happily took my money
did you eventually get it (and how long?) - or did you cancel?
Andras P.EUappliances
Hi, If the appliances are still available in Europe (unfortunately Australia is so behind that loads of models as simply not sold in EU any longer) the expected dispatch time is around 2 weeks for most items.
Falmec, Sirius and Smeg appliances can take longer.
Katzalahasked
Hi, I would like to order a whole kitchen appliance fitout from you soon, and am wondering if you will be able to send them all at once or would they come separately? Also, if I don't need them for another 6 months, are you able to store them to I do need them?
2 answers
Andras P.EUappliances
Hi Katzalah,
Thank you for your question. We normally send the appliances as they arrive to us, which means separately. We can hold on with the dispatch till you give us the go ahead, no problem, please make a note during checkout.
Thank you
Kind regards
Euappliances
I have ordered a cooktop and a oven. Great company to deal with. Regards Kim
Mattasked
Hi, I'm from NZ, tried to order a cooktop and the price suddenly jumped by 50% from what was originally listed on the site. The shipping and GST shouldn't be that different to that of Oz, what's the 50% jump for?
No answers
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