As of March 6th 2022, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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1 question from our users
Johnasked
I have a Dux Prodigy 4 natural gas HWS (model 170ZN). Over the last few weeks hot water from any tap in the house is not as hot as usual. However, hot water from the pressure valve on the HWS is normal and there's no evidence of leaking around the tank. Any advice?
Regards
John
1 answer
John Hi, I'm not familiar with that model. That sounds to be an unusual problem - unfortunately I do not have the technical expertise to offer any comment. Hopefully you are able to seek professional advice and rectify the problem quickly! Regards, Rick
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