Great vacuum cleaner, great suction even for those dirt in the carpet. The only down side will the be vacuum hose is hard & the unit is bulky that take up quite lot space for storage. Also not really a light a vacuum too. Easy to clean the filter and clearing up the dirt.

This is a great vacuum cleaner. Very strong suction. It comes with several attachments which can be interchanged easily. Height adjustable so it's good for posture and great for reaching high places. It is easy to take apart and empty the barrel. Great for cleaning up pet hair. Not too heavy to lift. Very happy with this vacuum!

Just read a post about the wheel breaking off due to poor piece of plastic that attaches it to the machine. This is exactly what happened to mine. My last Dyson lasted more than 12 years. This one was much less than 12 months. Forget about contacting customer service number. The wait time can be close to an hour. I know because I've had to call on no less than 3 occasions just to arrange getting it to a service agent. Poor machine design and poor customer service. I should have done my homework before purchasing rather than relying on my satisfaction with my previous machine.

Had the DC 19 which I loved until the motor died. Replaced it with the Big Ball Origin. Have found it to be considerably louder than my previous machine. The dual floor tool scrapes along the tiles when switched from carpet to hard floors. Not worth the money when you can buy better at a cheaper price.

I am happy with the machine, bought it half a year ago. Suction is good. Collects dog and cat hair well from hardwood floor. Have to empty container after each vacuum, though there is a lot of hair from the dog of course. I do not like that it is difficult to empty dust container. Dust get stucked between walls and filter.

The vacuum works ok but Paying $799 the wheel should not break off after 9 months ! Told it is a common problem where the machine heats up and melts the plastic components. I was only offered it to be repaired not replaced. Anyway if i did get a new replacement the wheels will probably fall off again. I don't believe it is worth the extra money! It may be due to Hype and good advertisement to command such a price.

Was enjoying my new machine until today. It is 3 weeks old and the wheel fell off. I think Dyson should have recalled this model because others are saying the same thing. This vacuum was a replacement for my previous Dyson under product care because it was losing suction and sounded unhealthy. Dyson needs to work on their quality control.

Disappointed with this machine. Have had Dyson machines before but after 1 week its going back for a refund. The floor tool just sounds like it is scratching everything it touches, the floor tool just pushes dirt along the floor not suck it up. The vacuum on carpet does work better but not on hard floors. The machine feels very flimsy with the cord retract and on and off buttons (will wonder if they last). Machine seems to be a lot noisier than other machines I have used. Also wonder how long the clip on the base of the dust collector will last.

I have had quite a few vacuum cleaners in my time but this Dyson Big Ball Origin is the worst one l have ever used. I saved up to buy this Wizz Bang Dyson Vacuum. The head is large and cumbersome. The motor is not smaller than a normal maching and the brissels on the head just push the dust along the floor boards and doesn't suck it up. I could have spent $99 and brought one from KMart that probably would have done the same thing. On calling Dyson all they said they could do is bring it into their service centre to make sure that it was working properly. What good would that do!

Bought the Big Ball Original from Bing Lee,(28 Oct 2016) The performance is fantastic, very quiet compare to the other vacuum machines LOVE LOVE LOVE it but for some reason the wheel has come off!! Thought this was only happened to me but lucky I'm not the only one here.