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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(44)
(21)
(19)
(15)
(30)


    Disappointed in the brunch head

    published

    I’m happy with the overall performance of the vacuum cleaner, but very disappointed in the rotating brush head. I had one replaced free of charge 3 years after the original purchase as it was just out of warranty. That one has now given up the ghost but is again out of warranty and will cost over $100 to replace. I religiously clean the filter and brush head and don’t know what else I can do to extend the life of the head. The vacuum cleaner was expensive and having to replace the rotating brush head every 3 years seems excessive. Probably won’t buy a Dyson again.

    Date PurchasedFeb 2013

    I paid 700 for a vacuum that breaks

    published

    The dyson works great but the hose connector clips and attachment connector clips keep breaking cause they’re thin cheap plastic you think as expensive they are it wouldn’t be cheap plastic on the things you use the most the clips to take everything on and off lucky I have an old one that clips the same and I used those but I can’t use my old one now it sucks

    Date PurchasedAug 2016
    danny

    dannySydney

    • 5 reviews

    Probably the worst Dyson i've had

    published

    So this we the worst Dyson i've ever had.

    I had upgraded from the older model and i ended up selling this one to someonw on gumtree.



    The motor head would spin so fast that once i went to use it to pick up a broken glass and it ended up spreading the glass even further around the floor into smaller smaller pieces.

    Is also would fall over all the time.

    I went back to my old dyson and then got a cordless dyson and it's amazing
    Don't buy this second hand

    Date PurchasedFeb 2017
    1 comment
    Dyson
    Dyson Team ..Dyson
    BackstageRebel

    BackstageRebelHunter Region, NSW

    • 31 reviews

    Good, but sick of replacing broken parts!

    published
    Date PurchasedJun 2012

    Sam J

    Sam JMelbourne

    • 3 reviews

    It's ok but not work the money

    published

    We've had this for about 7 years now and it started fantastic but has really lost suction quickly. It's heavy and bulky and not worth the money. I would have rather spent a 1/3 on a vacuum and got to change more frequently. Will not purchase a dyson ever again.

    Date PurchasedDec 2012
    1 comment
    Dyson
    Dyson Team ..Dyson

    ELP

    ELPSA, 5039

    • 10 reviews
    • 7 likes

    Fantastic vacuum - no dirt in my house

    published

    Fantastic, gets up all the dirt, bird seed and dog hair. I use it every day or two on all the hard floors and once a week on the carpet . Carpets in my house still look brand new and they are 6 years old. Never loose suction, if an when it dies i will definately get another Dyson

    Date PurchasedNov 2013

    Lis

    Lis

    • 11 reviews
    • 9 likes

    Still going strong and purchase was over ten years agl

    published

    This vacuum is still going strong, touch wood.. never been in for a service and is like a work horse considering I have dogs and young children so gets used nearly every day. If this vacuum cleaner broke down I would definitely buy another Dyson without hesitation. Only criticism is it would be great if they made the cord longer.

    Date PurchasedApr 2008

    Emma T

    Emma THunter Region, NSW

    • 12 reviews
    • Verified purchase

    Pretty good job

    published

    I have had this vacuum for over five years and it's still going. I think your supposed to have them sent away to be serviced but haven't done this to date. It's easy to move around and store. I got a free accessory bag with mine for all the extra attachments. I find myself leaning over a bit when using which can give me a bit of back ache if I'm vacuuming for awhile. The turbo head is good, however lots of stuff gets wrapped around it and it's very difficult to remove. My version is the animal model so I thought it would be pretty good at picking up animal hair but I find I have to very slowly go over the same spot repeatedly on carpet to try and pick all the dog hair up. Definitely not a bad machine if you can afford one.

    Date PurchasedApr 2012
    1 comment
    Dyson
    Dyson Team ..Dyson
    John D

    John DNowra

    • 11 reviews

    A wonderful help around the house

    published

    I bought the model with a power head for the carpets and a head for my smooth floor areas. It continues to do a wonderful job cleaning all floor surfaces of loose material & dust while the filter keeps the room dust free.
    The telephone help line was very helpful when I had a problem and quickly solved the issue. While I do not think it is the lightest vacuum on the market, it is quite easy to manouvre and the dust canister is easily removed, emptied and replaced.
    Would recommend Dyson as a company and the machines they manufacture

    Date PurchasedApr 2012
    Phil

    PhilGreater Melbourne (Outer), VIC

    • 20 reviews

    Hmm it works but for the price its crap

    published

    It works but is a pain in the back. You pull it around and alot of the time the cleaner will fall over.

    power head is okay but ours died after 2 years and its the same price to get a brush as a new head

    would not recomend dyson products to friends or family.

    yes they work but it seems they engineer a great product then go back woods and only release afew new features with each product so they can fleece customers.

    Date PurchasedMay 2014

    Lyn

    LynPerth

    • 8 reviews
    • 1 like

    Brilliant!

    published

    I bought the first model Dyson like this many, many years ago and was blown away by how well it worked. Streaks ahead of other brands. I have had three Dysons in total (and yes, all of them still work) and I would not even bother researching other brands if I needed a vacuum. This is my current model and it never ceases to amaze me how much it picks up from carpets.

    Date PurchasedJun 2013

    Biggerred

    BiggerredGippsland, VIC

    • 2 reviews

    the best

    published

    Love this vacuum cleaner, bought it cause I have a dog and cat, suction is fantastic, (just hope it stays that way) not to bad to maneuver, I've had an Amway 2000 for about 30 years still works great but thought I would get a barrel, very happy with it fornow

    Date PurchasedAug 2017

    Jaimi

    JaimiDodges ferry

    • 7 reviews
    • 4 likes

    Not overly happy

    published

    Suction lost product lasted 4 years, waste of money in my opinion, would have been better off purchasing several cheaper items. Not worth the name they try make it live up to. Handle ended up loose turbo head doesn't even spin anymore. Will not purchase another in the future and will not recommend.

    Date PurchasedSep 2013
    3 comments
    Dyson
    Dyson Team ..Dyson
    Jaimi
    Jaimi

    Sorry but I'm not spending anymore money on the Dyson name.....

    Dyson
    Dyson Team ..Dyson

    Beryl

    Beryl

    • 5 reviews

    Powerful vacuum, slightly clunky

    published

    Powerful vacuum, able to pick up everything (including all my long hairs) with no issue however I found it slightly clunky and awkward to manouvre around at times. Quite heavy and sometimes just found it too hard to bring out for a small clean up. Overall still a great vacuum and does what it is advertised to do.

    Date PurchasedJun 2014
    • Verified purchase

    Very expensive machine requiring expensive replacement part

    published

    Like many I invested in a Dyson vacuum cleaner expecting a long lasting, effective machine. However after 5 years it no longer works and requires a $120 replacement triggerhead. Definitely not worth the money! The problem is that after making that big initial investment I feel compelled to persevere with what is already an annoying machine - the ongoing cleaning and maintenance is time consuming and the constant need to clear the brush of hair whilst vacuuming is really annoying.

    Date PurchasedNov 2012
    Sammie

    SammieVermont South

    • 2 reviews
    • 3 likes

    Not worth the money

    published

    I've had this machine since 12/2014. I was told to invest in a good vacuum when I got my big hairy dog. Definitely made a bad choice. Turbine head replaced. Filters replaced twice. Cyclone assembly replaced once and the faults repeats. Now I have to go through the not so wonderful Customer Service again. And I agree with the other reviewers, frequently clogs up. Can't even pick up anything that is not dust without clogging up. The only way to unclog is to remove 2 screws. Who's got time for that?

    Date PurchasedDec 2014

    Lots of trouble for the big price

    published
    Date PurchasedOct 2012
    1 comment
    Dyson
    Dyson Team ..Dyson

    Worst vacuum ever

    published

    This is an absolute waste of money!!! Tips over, clogs up, loses suction, not user friendly at all and definitely not worth the money!! Dyson vacuums are very overrated!!! They are generally a waste of money as they only last a few years and when warranty is up, they only help Dyson give you is to buy a new unit!!! Shocking product, shocking company!!

    Date PurchasedApr 2011
    1 comment
    Dyson
    Dyson Team ..Dyson

    Tile

    TileCentral West

    • 49 reviews
    • 52 likes

    Poor Design - Clogs Up Easily

    published
    Date PurchasedMar 2012

    Will.iam

    Will.iam

    • 6 reviews
    • 4 likes

    OK, with caveats. Would expect better materials for the money.

    published
    Date PurchasedJun 2013

    Page 1 of 7

    See all Dyson DC39 reviews

    Questions & Answers

    Michelle B

    Michelle Basked

    The lock switch on their trigger head will not lock. Any ideas?

    1 answer
    Dyson
    Dyson Team ..Dyson

    Hi Michelle,

    Thank you for your query.

    Sorry to hear you are having trouble with your Triggerhead. We would kindly ask for you to email photos of the part that isn't locking to [email protected] and our Dyson Experts will be more than happy to help.

    We look forward to hearing from you.

    Best wishes,

    Shan


    stf

    stfasked

    I own a dyson DC39 Animal, with the 1st triggerhead. Which stopped spinning. If buy a replacement, would it be better to buy the newest version of the triggerhead? Would it work with the use of the release button? and would it work with pet hair the same as the initial triggerhead?

    3 answers
    Dyson
    Dyson Team ..Dyson

    Hi there,

    Thank you for your question.

    For the DC39 Animal there is only one Triggerhead that will work with the release button. This machine is designed to be used with the Triggerhead and not with the new style of Turbine head that we offer on other machines.

    If you'd like to place an order please contact our helpline on 1800 239 766 or send an email through to [email protected]. Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm.

    Best wishes,

    Samuel
    Facebook.com/Dyson

    Walter
    Walter

    I don't use the triggerhead,so can't help

    stf
    stf

    Thank you for the quick reply!


    AnnieW

    AnnieWasked

    Hi my turbo head has stopped spinning. It still makes a loud noise but won’t spin. There are no blockages and suction is strong. Please any help??

    1 answer
    Dyson
    Dyson Team ..Dyson

    Hi Annie,

    Thank you for your question and we are sorry to hear that you are experiencing an issue with your Triggerhead. We would first recommend to run through the checks outlined on https://www.dyson.com.au/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar.

    Should the issue persist please email your contact details and serial number through to [email protected] or contact our helpline on 1800 239 766. Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm.

    Best wishes,

    Samuel
    Facebook.com/Dyson


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