Dyson DC54 Allergy Questions & Answers

Hi Vickie
Sorry for getting back a bit late but I’d say take it to dyson as it’s very unusual for it to just stop. And are you sure u didn’t smell anything odd before it stopped ? Check with dyson and good luck with it all i hope this will help you thanks.

As long as the motor was not hosed down it will be fine. In fact the only way I can clean the filter properly is by hosing it down. Just emptying out the unit into the trash, leaves behind heaps of smaller particles and that is why I believe this vacuum has a design fault, because the selling feature was that you never have to clean the filter. You would get a shock to see how much comes out when you hose it down - and I also hose down that other plastic cyclone section. Just make sure it’s completely dry before using. I much prefer a filter that is accessible and that is one of a few reasons why I do not like this machine

No Jane like me you have been so,d a dudd. This machine is only guaranteed to give you asthma attacks. Most disgusting machine on the market. Like me contact consumers they are agreeing to help
Regards

Consumer affairs

You have the blockage as I described either in your hose or the head. Ring the service centre they are really so helpful and dont make you feel stupid.
Just means probably where the brush is put the coin into the screw at the end and turn this will release the brush then look into cavity and you will probably see dust caught in the pipe remove (I had a crayon). Put back together all will be good.

That worked......brilliant! Thanks so much.

Hi there. In my experience the DC54 range of vacuum cleaners are lemons. Dyson try to tell you no-one else is reporting problems, but we all are! Disposal of the dust that collects in and around the the bin & cyclone is a ridiculous exercise, worthy of a Mr Bean episode. I have had my vacuum cleaner for two years now, and have never yet managed to empty it without ending up in a dust bath. I'm afraid your machine sounds fairly "normal", judging by my experience and that of most of the reviewers on this site.

Although Dyson will not admit that this new style canister is a design flop, those using the vacuum will certainly confirm it. It is normal (but not acceptable) that a lot of the dirt and fluff accumulates around the entry to the canister and builds up over the red line while the remainder of the canister is relatively empty. The design is also terrible for emptying, Dyson will tell you all the wonderfully simple ways to empty it (the fact that a company needs to instruct so many people how to empty a canister is in itself an indication that there is a problem). Nothing you do will make the dirt fall out of this vacuum and into a bag, without getting it everywhere and all over your hands. A lot of the fluff will remain trapped in the canister in spite of using the little magic wand they provide you with, you will need to resort to diving your fingers into the canister and pulling out the hair and fluff. How this vacuum achieved the Asthma Foundation's accreditation is beyond me. Have you tried for a refund?