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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(10)
(10)
(7)
(18)
(43)
  • Build Quality
    2.0 (4)
  • Value for Money
    1.5 (4)
  • Ease of Use
    2.0 (3)
  • Cleaning & Maintenance
    1.5 (4)
  • Product is used:
    • Weekly (3)
    • Several times a week (1)
  • Noise Level
    2.5 (4)
  • Pet OwnerYes (2) · No (2)
  • Clogging Issues Yes (1) · No (2)


ALL THE BAD REVIEWS ON THIS ONE ARE SPOT ON

published

Purchased at The Good Guys for $899.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers

spring75

spring75Victoria

  • 17 reviews
  • 12 likes

Not as good as old upright dyson

published
Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet
See all answers
Frank

FrankGreater Melbourne (Inner), VIC

  • 3 reviews

Taking them to court

published

Purchased in February 2021 for $899.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers
Trady

TradyGreater Melbourne (Inner), VIC

  • 2 reviews
  • 4 likes

What a waste of money..

published

This machine is expensive and poorly made. We vacuum carpet and hard floors. On the hard floor the head does not pick up anything more than dust.. The spinning brush tangles up with hair and the small wheels on the unit also jam with hair.. On empting the unit stuff goes everywhere. The spinning brush head now is worn and spares seem unavailable. What a waste of money..

Purchased in November 2021 for $850.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

defrauded

defraudedBrisbane

  • 3 reviews
  • Verified purchase

Terrible.

published

I have had problems with blockages at the entrance to the main portion containing the motor -- the motor to emit a burning smell-- I rang Dyson- out of warranty ( 2 year in Aust 5 in the US ) they say send it to repair people who will then charge me for replacement parts--- the DC54 has been taken off the market as it is unfit for purpose, yet Dyson are still refusing to compensate ---- they stink and their customer service is a fraud

Date PurchasedMar 2016

No good for families and all the attachments break

published
Date PurchasedJul 2014

Lesley

LesleyBuff Point nsw

Worst vacuum cleaner. The dc54 is the biggest waste of money ever. Suction bad brush wear is shockin

published

Sometimes it tips over but I don’t vac every day I expected more from a Dyson cleaner . I have had brush problems since purchasing and after paying for the cleaner how can you afford to buy new brushes. It doesn’t hold much dust and getting it from the sides of the canister is ridiculous,so disappointed.

Date PurchasedFeb 2016

mrswearna

mrswearnaAU

  • 3 reviews

This vacuum cleaner is fantastic.

published

Highly recommend any Dyson product. They definitely are a great machine. It cleans our carpet perfectly. We have a dog that sleeps Inside every night and I vacuum most days it still works great and we have had it over 3 years. The head on it might need to be replaced soon but that is simply due to wear and tear. When we do need another vacuum down the track we will alway go with a Dyson. My mum has one of the old purple and lime green ones it would have to be 10 or more years old and it still works great! Funky colours too lol.

Date PurchasedJan 2016
Leanne H

Leanne HAU

  • 11 reviews
  • 2 likes

Overrated and bagless is too much hassle

published

One of the reasons we went for the DC54 Allergy was to minimize the exposure to dust and allergens. Unfortunately while it does a reasonable job on the sucking, it sucks at doing the emptying. There is virtually no way to avoid dust getting all over a plastic bag, rubbish bin, or the outside of the dust container. If you have people with long hair in the family, then these will get caught around the inside of the barrel and be difficult to remove. For the hassle free nature of bagged, I would go that direction for my next cleaner.

Date PurchasedJun 2015
Marty B

Marty BBundaberg

  • 6 reviews

Dyson Falls Over On My Polished Floors

published

Wow so glad this is discontinued this Dyson use to tip over all the time on me. I mean all the time on my polished floors finely upgraded to the Dyson Animal Pro. Witch corrects it self when it falls over and when things use to get stuck in bag bit I use to have to get a screw driver and get it out that way how annoying.

Date PurchasedMar 2016

Jesh

JeshMelbourne

  • 2 reviews
  • Verified purchase

Turbo head not working

published
Date PurchasedAug 2015
2 comments
Dyson
Dyson Team ..Dyson
Jesh
Jesh

I have forwarded you my email and provided my contact details.
Cheers
Jesh


Violet

Violet

  • 2 reviews

Worst vacuum don't buy a Dyson go for a MIELE!

published

A total waste of money - does not clean the floors, I need to just use the hose to vacuum the dirt of the carpet as the floor bush get block easily.

Don't buy a DYSON go for a MIELE - best vacuum. I had a Miele (cat and dog) for nearly 20 years and never had a problem. Bought the DC54 2 years ago and ready to replace it.

A nightmare to empty out...your breathing all the dust as you empty it out so much for an Allergy machine!

I always feel as though i haven't cleaned the floors and it does the suction is not that great.

I am constantly trying to clean the vacuum cleaner, rather than it cleaning the floors!!!

Date PurchasedNov 2015
1 comment
Dyson
Dyson Team ..Dyson

Mel

MelPerth

Is not fit for the purpose, does not meet the description.

published

My husband bought this for me as a birthday present because he knew I had always wanted a Dyson. The suction is so poor in comparison to the first time I used it and I can't clean the filter because it's a sealed unit. Very bad design fault on the tube which attaches to the clear plastic bowl, it is so narrow and dirt keeps getting stuck in there.

Date PurchasedOct 2015
3 comments
Dyson
Dyson Team ..Dyson
Mel
Mel

If this was such a great machine as what was portrayed in the brochure, why has it been discontinued?

Dyson
Dyson Team ..Dyson

chuck48

chuck48AU

  • 31 reviews
  • 19 likes

Sucked in.

published

After 2 years use I have mixed feelings of this Malaysian made item. Very average collection bowl, a hassle to clean with fine dust stuck to the plastic, the main roller being subject to binding with long hair. The snap lock style fittings are a bit sloppy too after use. Does my small house nicely and is rather noisy and the extension handle could be a little longer too.
Will look to replace soon

Date PurchasedAug 2015
Felix

FelixMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Poor Customer Service...Head breaks easily and very expensive replacement

published
Date PurchasedJun 2015
1 comment
Dyson
Dyson Team ..Dyson
TonyL

TonyLCOFFS HARBOUR

  • 14 reviews
  • 12 likes
  • Verified purchase

Better Than ALL the Rest

published

This machine with all of its power would have to be the best vacuum cleaner I have ever purchased.
Light to manoeuvre around robust and so well balanced.
The plastic housing is strong and can really take the knocks that just happen.
Extra long cord makes it easy to work from one power point.

Date PurchasedApr 2016

Andrew

Andrew

  • 2 reviews
  • 2 likes

never again

published

I purchased this Dyson thinking it would vacuum my house including carpet, not so. It works well on hard floors and is quite maneuverable but that's about it. It is hopeless on carpet, you have to continually empty it and the fine dust clogs it up. The turbo head continually gets clogged up with hair and the brush fell apart. I have to say I'm very disappointed with it considering the high price I paid for it.

Date PurchasedAug 2015
1 comment
Dyson
Dyson Team ..Dyson

Bel

Belbrisbane

Cleans the floor well, terrible to empty

published

Not happy with this product. It does a good job sucking up hair and dust from the carpets, however, I was told it was allergy friendly, but I have had more issues since buying this vacuum. Whilst it may have good filters to stop dust being blown back into the air from the vacuum, emptying the barrel is a nightmare. The dust billows back up into your face and trying to empty it into a bag is difficult.

Date PurchasedApr 2016

This has to be the worst vacuum ever designed.Going from a DC08 to a DC54 was the worst decision I h

published

The worst vacuum ever designed.
Allergy free???
How could you possibly design a machine to be used from allergy sufferers when it is impossible to change the filter without breathing in all the dust let alone getting it all over your hands and clothes.
Very disappointing
Not happy jan. NoT happy at all

Date PurchasedJan 2015
1 comment
Dyson
Dyson Team ..Dyson

Disappointed

DisappointedCanberra

  • 5 reviews
  • 3 likes

Faulty and disappointing - both the product and Dyson's customer service processes

published
Date PurchasedFeb 2016

Page 1 of 5

See all Dyson DC54 reviews

Questions & Answers

Bec

Becasked

Does the DC54 have a hepa filter?

No answers

Vickie

Vickieasked

regarding my DC54, as I was vacuuming it just stopped, I thought the plug came lose, no, I thought I check a different outlet, no. I thought it overheated, I let it rest, nope. what now?
Regards
Victoria

2 answers
Dyson
Dyson Team ..Dyson

Hi Vickie,

I am sorry to hear your DC54 isn't turning on.

Please give us a call on 1800 239 766 or email [email protected] and we will be happy to help. Our Dyson Experts are available Monday - Friday 8 am - 8 pm and Saturday - Sunday 8:30 am - 4 pm EDST. Through the holiday season, we are only closed on the public holidays.

We look forward to hearing from you and assisting.

Best wishes,

Shan
Facebook.com/Dyson

John
John

Hi Vickie
Sorry for getting back a bit late but I’d say take it to dyson as it’s very unusual for it to just stop. And are you sure u didn’t smell anything odd before it stopped ? Check with dyson and good luck with it all i hope this will help you thanks.


Delwyn

Delwynasked

My Dyson DC54 still has suction but the rotating brush no longer rotates. I've checked for blockages and that's not the issue. Is this just a problem with the head - which I can replace - or something more sinister.

1 answer
Dyson
Dyson Team ..Dyson

Hi Delwyn,

Thanks for your question.

This issue can be caused by a blockage of airflow which reduces the suction.

Please check the turbine head for blockages as shown here: http://www.dyson.com.au/support/dc54/dc54-animal/my-machine-is-not-working/turbine-head-not-working-properly

Please check the machine for blockages as shown here, please pay close attention to the section 50 seconds in, this part can be tested by dropping a 20 cent coin through the lower duct hose starting near the oval opening on the main body, behind the bin, if the coin does not come out, tip the machine over to get your coin out then proceed with the instructions in the video: https://www.youtube.com/watch?v=PheQ00a_urU

If this does not resolve the issue please reach out at [email protected] and we will be happy to help you further.

Best wishes,

Mira
Facebook.com/Dyson


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