Dyson DC54 Animal Pro (page 2 of 9)

This is by far the worst vacuum i have ever bought absolute garbage always had terrible suction. Motor stops and starts 3 years old and now having to replace it do not buy should have been a recalled model shame that Dysons old vacuums are better at least they lasted.

I bought this vacuum as I was told Dyson was the best in the business but it is a worthless piece of junk. It is terrible on wooden floors and just pushes the dirt around without vacuuming up.

We have returned it several times and keep getting told it is fine but after speaking to other people they've experience the same problem.

Tried to get a refund or credit but to no avail.

I will never buy another Dyson again - Do not waste your money!!

I loved Dyson it was the vacuum I always purchased and suggested. I purchased this model and have had nothing but problems. I have to repeatedly go over areas, it is disgusting to clean, the suction is terrible. Overall a terrible vacuum and won't buy Dyson not recommend. Need to change the game Dyson.

The machine is good with carpet, very powerful and stong suction. It is very light and easy to maneuver. I normally use it every fortnight and my home always keep clean. It a little bit noizy i guess because it is powerful which is toleratable. The only problem for me is the rabbish bottle is not easy to clean.

Good performance
it is not light and noisy, not easy to maneuver as it always flip over.
it does the job.

I used it mainly on hard floor, tile and floating floor

unit is heavy to carry around but the suction is a big plus, if the price is cheaper i would 100% recommand

Our Dyson wasn't cheap but it is worth every cent. We got plenty of options and use most of them. It cleans fabulously but the container fills quite quickly because it is so efficient. Never mind, it is quick to empty even if you need to give it a good shake to get the excess dust out. We use it five or six times a week for a total of perhaps 10 hours as we have a big house. THe new big ball ones look great but envy isn't enough reason to swap something that works for something that is better and improved. I will stick with my vacuum knowing it will last a long time.

Never buy from Dyson they are totally rude and not client friendly will never purchase again they have deleted my vacuum and will never listen to why it is crap stating it works to manufacturer policy. Well sorry it doesn't covered in dust horrified allergy sufferer feel like suing this company.

This is my second and last Dyson. Suction is appalling on such an expensive machine and is better to flick things around the room than the actual job it was made for. Nightmare to empty and the small tube is prone to getting things stuck. it is definitely not made for animals. Overall a horrible vacuum

Same for me. DC 54 approx 3 years old motor burnt out last week end. I found the nut holding the motor armature had come off and laying around in the barrel. Customer service not too interested. Standard answer....out of warranty blah blah. I live on my own and hasn't had a hard work out.

Hi as previously owned 3 Dyson before I bought this one which cost $1100.
After a few smaller issues with it which Dyson sorted out. I was using it and there was a loud bang and a big flame near where my 3 year old was whilst I vacuumed. I called product support where lady was nice and offered to send courier out to pick it up. I mentioned it was out of warranty and she said it will be ok as only was just out of warranty.
I was shocked to be told it is going to cost $250 to fix it as needs a new motor.
In Australia we have a thing called consumer guarantee which warranty doesn't matter as you expect a product to last a reasonable amount of time and not an $1100 vacuum to only last 2 years

Been using Dyson products for many years while very satisfied with the other Vacuums over the years but this one is a joke! You can barely empty the barrel at all!! Need to stick your hands into the gap to pull the hair and crap out! If that's the way it works then might as well swipe the floors with my bare hands................

Not at all happy. This vacuum was purchased on sale for $900 and i thought I was finally getting a Dyson after all these years as family have older models and love them. This vacuum is hopeless, doesn't pick up all the dirt and so hard to empty, the fine dust goes absolutely everywhere and you can't get it to empty the dirt without having to get your hands in to pull it all out. TOTALLY not ideal for an asthmatic or anyone wanting a quick, easy and unmessy empty, as this has been such an issue we have only used this vacuum a few times and revert to our old one, what a total waste of money.... Never again Dyson.

I found that being allergic to dust that the old Dyson I had was a dream and I finally upgraded after 15 years of great use. This model is terrible to open and dust goes everywhere so is crap for dust allergies. You have to reach in and pull any of the hair out with your fingers and get filthy in the meantime I think also that this is a terrible vacuum cleaner.
Have no problem with suction but there is no flat head for just everyday vacuuming of carpet as the the suction is too much for my new carpet.
Barrel falls over all the time.
Terrible design and expensive to boot. Not at all recommended.

Absolutely the worst vacuum cleaner I have ever wasted more than $900 on...all the turbo head does is flick dust into the air. Tried to take it back after only one use but the store it was purchased from basically said to "go away, we know they are crap, you sucker for buying it" . this is my second Dyson, will never buy one again.

Had an upright Dyson throughout the nineties, loved it, have always had a dog so it was great for dog hair. Bought the new Animal pro a couple of months ago and am so disappointed!! It is so hard to separate parts and put on the different brushes, so hard to get the click pipe off to use the small attachments, and the flexi pipe is just impossible as it just keeps clicking back together! Tried to extend it to clean top of blinds - just a nightmare!!! The most hard work vacuuming I have ever done!! Then trying to click the extending pipe back in - be prepared for it to take forever, and it's so 'plasicky" it all feels like it will snap and break. I will never buy a Dyson again, they have totally gone down in workmanship and up in price!!!