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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(29)
(13)
(18)
(21)
(95)
  • Build Quality
    2.0 (3)
  • Value for Money
    2.0 (3)
  • Ease of Use
    3.3 (3)
  • Cleaning & Maintenance
    3.0 (3)
  • Product is used:
    • Weekly (2)
    • Daily (1)
  • Noise Level
    2.7 (3)
  • Pet OwnerYes (2) · No (1)
  • Clogging Issues Yes (2) · No (1)


Mark

MarkAdelaide

Dyson lied! There is a filter in the Ball!

published

Was amazed at no filters to wash claim! Found out that there is a filter in the Ball that is susceptible to dust/dirt passing the 54 cyclones because of a lack of pre motor filter.

Not happy with it. Hidden HEPA filter cost AUD35 to replace and lots of hard work to dismantle it.



Date PurchasedJul 2015
1 comment
Dyson
Dyson Team ..Dyson

SuzyK

SuzyKMelbourne

  • 3 reviews
  • 3 likes

Designed to vacuum air.

published

Most expensive paperweight ever.
Flicks rice around on the tiles, not allowed to vacuum up flour because according to dyson thats not general house hold use. Pet fur gets caught in the worlds smallest entry for a vacuum. Crushed potato chips gets flick across the carpet. It fills up in just seconds due to the worlds smallest catcher. The rotator is great for flicking stuff across the room then it is for picking stuff up. Hard to empty too. Just overall a terrible machine.



Date PurchasedJul 2016
1 comment
Dyson
Dyson Team ..Dyson

Shockingly poor design of the Dyson 54 Animal Pro! Non-user friendly!

published
Date PurchasedJul 2015
Gay C

Gay CMelbourne

will need to buy a replacement, not a Dyson

published

Very unhappy with the purchase. Bought in 2014 and have used it 10 times. Use a Hoover stick in preference.
Filthy to empty. extremely heavy to use and hard to maneuver. Poor suction and sent in for repair. They left no notes as to what they had done, had to ring and ask. Replaced a valve and they believe that will help. Informed by the helpline it needs to be emptied twice during the cleaning of a 3 bedroom house/ apartment. Can see why it is discontinued but very sad there is no recourse for those who have purchased this lemon

Date PurchasedJul 2014
1 comment
Dyson
Dyson Team ..Dyson

Huge Disappointment

published

I replaced my old DC05 with this and am very disappointed. It isn't great at picking up dirt but the worst issue is the impossibility of emptying the canister. I have to resort to using a stick or a skewer to dislodge the fluff and dust that gets caught between the two canister sleeves. This is not up to Dyson quality and unfortunately, it cost a bomb so I can't afford to replace it.
UPDATE - Dyson advised that there is a little grey button which becomes exposed after you depress the red button on the canister. If you press this, the outer sleeve comes away and the dust and dirt can be brushed off. Not ideal as it's pretty messy, but it works.

Date PurchasedMar 2016

Sam

SamBrisbane

The worst Vacuum I have ever used

published
Date PurchasedNov 2015

Anna

AnnaSydney, NSW

  • 4 reviews

DC54 ANIMAL PRO VACUUM CLEANER

published

This cleaner is only 7 months old and a total waste of money. Hard refitting barrel after cleaning. Attachments are a total waste of time because they don't do the job properly plus they can't be fitted to the barrel for easy access. Wish I could get a refund on this stupid Animal Pro Plus vacuum cleaner.

Date PurchasedJan 2016
1 comment
Anna
Anna

It surely is a load of rubbish!


Plastic Body Attracts as Much Dirt on Outside as it Sucks Up!

published

Sucks really well on carpets, sucks so hard on smooth floors that the motor screams & the head is stuck in place. Not quiet, no more mobile than others lve had. Canister holds such a small amount that l emptied it after every use. The only way to empty & clean a bagless properly is to dismantle & wash each part. Oddly enough, the recommendation is to not wash as seals will deform - true! So confined to brushing, l did the job outside & damp wiped all parts l could reach, wand & brush included. Combed out the stuck hairs & put all in a separate plastic bag into the rubbish. After that, went & took an antihistamine tablet & had a shower. Summary: vaccuuming 20 minutes, cleanup, 1 hour.

LeeN

LeeNTamworth

  • 3 reviews

Disappointing

published
Tim

Tim

  • 4 reviews
  • 7 likes

Overrated for the price!

published
3 comments
Dyson
Dyson Team ..Dyson
Tim
Tim
Dyson
Dyson Team ..Dyson

Cassy S

Cassy S

  • 3 reviews
  • 17 likes

Hate this machine, has been crap from them start and Dyson won't replace or refund!!

published
1 comment
Cassy S
Cassy S

Teresa

TeresaAuckland

  • 3 reviews
  • 3 likes

Lighter and quieter

published

Suction is excellent. Accessories are good especially the smooth floor and stiff brush. Not sure how or where I will use the flexi accessory tool. Love the dog brush accessory and so does my dog.

Emptying is a complete disaster/mess.

Really happy with this vacuum until it needs emptying - which is weekly.

3 comments
Teresa
Teresa

Also, I think this vacuum suits a left hander.

Dyson
Dyson Team ..Dyson
Teresa
Teresa

Lmat5

Lmat5AU

  • 3 reviews
  • 2 likes

How did they get the hard floor tool so wrong?!

published
1 comment
Lmat5
Lmat5

Terrible

published

I purchased this machine thinking it would be the best vacuum. It is flimsy and after 2 years I am ready to throw it in the trash. I have animals with long coats which is the main reason I bought the machine. It no longer works like it used to. I have checked for blockages, etc. I am continuously having to empty the bin. This is not easy as the hair gets stuck and is difficult to remove. I am very disappointed.

1 comment
Dyson
Dyson Team ..Dyson
Dees

DeesHobart, TAS

  • 4 reviews
  • 1 like

Worst Dyson I have ever had.

published

We recently changed from a Dyson upright after the power head died at 5 years old.
Apparently they no longer make the power head as they were having trouble with them. (Harvey Norman sales Lady).
I find the DC54 does NOT pick up animal hair from carpet near as good as the previous older upright.
One needs to continually move nozzle backwards and forwards across carpet to have any real effect.
It was also the top of the range in its type.
Will not be buying another Dyson after having had three.
For the very high price, the suction is way below standard.
I have a 1974 Volta Red Devil (I use in my car) which STILL has suction almost as good.

Not happy.

Philski

PhilskiForest Lake

  • 5 reviews
  • 1 like

Overrated

published

Overrated hype. Designer must be short and have a tiny home. Wand too short causing to bend over while vacuuming the cord is way to short and tracking not perfect. Suction is good but the proof is the proof and there is no perfect vacuum cleaner yet. If the power cord was 3 metres longer I would have been happy. Back to the drawing board Mr. Dyson.


Annette C

Annette CDevonport

  • 3 reviews
  • Verified purchase

Very disappointed

published

Dave H

Dave HSouth East Queensland, QLD

  • 32 reviews
  • 4 likes

Then DC54 Pro was a dollar cheaper than the DC54 at JB Hifi Dunedin,

published

only had a week The performance appears good and suction fine, easy to manoeuvre, I'd expect it to be a little quieter thou. The DC54 pro comes with extra tools used on carpet and wooden floors. A little disappointed with the reviews and I'd read these before I purchased lets hope I don't change my view and these people are being picky.

The price was the driving factor on our purchase, I wanted one when we lived in Aussie however the price never dropped enough over the weekend Harvey Norman had a trade in deal where they cost $799 after trade in, I when to check out JBHIfi and they had them for $797 NZD for the DC54 Animal Pro and $798 for the DC54 which has less tools, than the animal pro.

1 comment
Dave H
Dave H

S Mus

S MusMELBOURNE

  • 3 reviews
  • 8 likes

Not worth the money

published
3 comments
Dyson
Dyson Team ..Dyson
S Mus
S Mus
Dyson
Dyson Team ..Dyson

ValerieFrancis

ValerieFrancisPerth

  • 7 reviews
  • 8 likes

I want my DC 23 Back!!

published

while with Dyson, it is true that you get ''more suck for your buck"!"... this new ''toy'' is a total disappointment. I purchased this to replace my aging DC 23, turbo with the awesome motorised head.(it unfortunately blew up and was going to cost more to repair than replace..in retrospect, I should have had it repaired)..this is not a patch on that. It feels flimsy, there is not enough weight in the head for heavy duty carpets and dont get me started on trying to empty the bloody thing, I end up wearing most of the contents of the bin.

2 comments
Dyson
Dyson Team ..Dyson
ValerieFrancis
ValerieFrancis

Page 3 of 9

See all Dyson DC54 reviews

Questions & Answers

Mark

Markasked

Hello the decorative red rubber that goes around the cyclone is falling apart and bits of the rubber have broken off leaving gaps. The Hoover still works fine and I have noticed that other people's machines have the same issue. Is the red rubber just there to make the Hoover look nice or does it serve a purpose? And why does it degrade?

Thank you.

1 answer
Dyson
Dyson Team ..Dyson

Hi Mark,

Thanks for your question.

If this particular rubber strip peels off the outside of the cyclone, it should have no expected negative impact on the performance of the machine.

Please reach out at [email protected], and we will be happy to help you further.

Best wishes,

Mira
Facebook.com/Dyson


Suzy Gee

Suzy Geeasked

The canister on my Dyson Cinetic Animal Pro will not slide back up after emptying?
I seem to have done it by accident on other occasions, but this time it's just not happening. Any ideas?

1 answer
Dyson
Dyson Team ..Dyson

Hi Suzy,

Thanks for your question.

It sounds as if you may have a Cinetic Big Ball Animal Pro rather than a DC54 Animal Pro.

If you have a Cinetic Big Ball Animal Pro please see this video for troubleshooting this issue: https://www.youtube.com/watch?v=cvBf-3IQtg4

If you have a DC54 Animal Pro, please email us to clarify which part is not sliding up and we will assist you.

For any further assistance, please email us at [email protected] and we will be happy to help.

Best wishes,

Mira
Facebook.com/dyson


Mark

Markasked

Can I get a refund or replacement for an older model Dyson? the Dyson DC54 that I have has dirt passing through the cyclone (no pre motor filter) means they end up in the HEPA filter hidden in the ball itself. As the HEPA filter is not user friendly replaceable I would like to have it swapped for the older DC29 which is still available in Target and Big W. My vacuum is still under warranty. but having it sent back to a service centre to replace the hidden filter is a pain and will cost me money once the warranty runs out.

1 answer
Mitch
Mitch

Good luck keep on to them I am every day


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