3 questions from our users
Kirsty P.asked
Curious to why the V11 standing dock is unable to hold all the tools on the stand. What tool is suitable for the stand? I’ve found the smaller motorised head does not fit. When connecting the brush tools the brushes touch the stands pole which presses on the bristles alas the bristles get bent. Is this normal? Is it also normal for the stand to feel unsteady and if not what can be done to rectify this?
1 answer
Dyson Team ..Dyson
While the Dok is made of lighter materials, the base has been weighted to ensure it remains upright.
The tool storage clip for the wand of your machine can also be clipped onto the pole of the Dok. When clipped onto the pole of the Dok, it will be able to hold the Mini Soft Dusting Brush, as well as the Mini Motorised head, just insert them backwards (we would suggest the Mini Motorised head is on top).
We hope this helps, however our Dyson Experts are available via [email protected] if we can assist further.
Gisasked
How well does the V11 Absolute work on carpet with a high pile?
3 answers
It feels as though it works better than my old vacuum for sure. Our carpets are fairly thick
Dyson Team ..Dyson
Most owners find that this machine vacuums thick rugs and carpets with ease, and here's why. When in Auto mode, the Dyson V11 Absolute™ intelligently detects resistance of the brush bar and automatically changes the motor speed for the floor surface, and the level of suction can also be adjusted manually on the Torque Drive head to best suit the surface.
Depends on how high, I have 70s shag carpet and it wont vacuum it.
Retail Enthusiastasked
When using the smaller attachments like the crevice or small brushes there is barely any suction power. Am I missing something or doing something wrong? For ‘the most powerful Dyson yet’ it seems to have woeful suction without one of the large powered heads. HELP!
1 answer
Dyson Team ..Dyson
We are sorry to hear you are unhappy with the suction power and certainly wouldn't anticipate you to have any problems with the performance of your machine.
If you haven't already, we would kindly ask you to get in touch with our Dyson Experts via [email protected] as we will only be happy to help.
Other Stick Vacuum Cleaners
Dyson V8
4.4(1,254)Dyson V6
4.2(2,785)Dyson V7
4.2(341)Bosch Athlet
4.1(229)Dyson Cyclone V10
4.0(399)Vax VX51
3.9(84)LG CordZero A9
3.7(111)Hoover Heritage 5210
3.8(85)Other Stick Vacuum Cleaners
Dyson V8
4.4(1,254)Dyson V6
4.2(2,785)Dyson V7
4.2(341)Bosch Athlet
4.1(229)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.1 May 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 May 2022
Listing monitored by Dyson representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.