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Electrolux Ergorapido ZB3113 (Dark Grey, 5th Gen) Questions & Answers
4 questions from our users
tony h.asked
Replacement battery for the ZB3113 are they cost efficient to replace or do I need a new vacuum . Unit is only 2 years old . Run time is less than 5 minutes before stopping .
No answers
Sian Masked
Hi
The bolt that is holding the handle together will not screw into place and keeps falling out. I only brought it today. What can I do ?
1 answer
ELECTROLUX ..Electrolux
Hi Sian M,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux Ergorapido vacuum cleaner.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania
Didiasked
My ZB3113 Electrolux Rapido Lithium cordless vacuum will only run for two minutes before running out of charge. I've had it for maybe 18months to 2 yrs and a friend said all I need is a new battery changer. Is that likely to be the way to go and if so, where can I purchase one and for how much. Think the cleaner cost me around $250.00 Diane
3 answers
I had the same problem. I got a replacement battery as it was still under warranty. That didn't fix the problem. They then gave me a replacement battery charger (the stand it sits on). That still didn't fix the problem. It seemed it must have been in the stick part of the vacuum cleaner. They then offered to replace the whole cleaner if I paid the changeover price of the latest model which I did and ended up costing me $43. Happy with new cleaner but it appears to be a general fault with this brand. I would recommend you go back to where you bought it from and tell them what's been happening.
Hi Sandi - thank you for this information. Unfortunately, now realise this was a replacement cleaner for the previous model which gave up the ghost completely. At that time like you I just had to pay the difference between what I'd paid in the first place and the upgrade and was advised I could not claim again. That was from Harvey Norman at Erina Fair, Central Coast. Guess I can try a replacement battery or purchase a different type of cleaner. Diane
Probably not worth changing the battery! buy a new one
Deborah Lasked
Does this come with attachments?
1 answer
I never got attachments i got 1 smaller thin nozzle its great but i know u can buy a car pack with a hose and other things separately
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