Electrolux UltraSilencer Questions & Answers

You should call Electrolux service. I had a problem with the connection between the floor head unit and the tube and they were helpful and I got the problem sorted quickly.

Yes, both models use the same s-bag range.

Is Tania an AI/robot/machine?
Why you are not given an answer straight?

I get my bags at either Bing Lee or Good Guys. They should be able to make sure you get the right bags.

http://www.ebay.com.au/itm/Genuine-Electrolux-Ultra-Silencer-S-Bag-Vacuum-Cleaner-Megapack-16-Bags-UMP3-/172323702801

Hi Christine
We bought a special head to cope with pet hair (we have cats) and while this does help with the pick up of hair, it is not 100% reliable - needs several goes before it picks up sometimes. The fullness of the bag can also be a factor. As for being hard to push around - I'd say take it back and get it looked at. My impression is that Electrolux is not what it used to be: they are using cheap parts and manufacture is in countries where there is a low standard of quality control.
Good luck!
BM

Try these ideas to make the vacuum cleaner easier to push around (If yours is a different model to mine, these details may not make sense but might lead you to finding a solution): 1. open the hole on the front of the handle. 2. Turn the vacuum's suction down. When the bag is new and near empty, the suction is really strong. 3. Instead of pushing the head away from you, pull it towards you. I don't have pets but I had that problem with my own hair with my previous Electrolux which didn't have as much suction as my newer one. Despite that, I wish I could have the older one back. Its good tools made for a much better and more thorough clean than can be achieved with the newer one. The wheels on the newer one are also too small which means it can't even run over its own power cord, and bottoms out on plush carpet. Like me, you may have to persevere until you can justify buying another brand.

Yes, I have a similar issue with hair (both the pet and the human variety), bits of grass etc. getting stuck together and forming big clumps, except in my case they don't usually stay on the floor - they get stuck in the front bit of the vacuum cleaner and I have to dig them out as they will eventually cause a total loss of suction. No advice, sorry - just wanted to let you know that you are not alone with this problem. I agree with BM - Electrolux doesn't seem as good as it used to be.

Ours is a Classic Silence, and is 1800 W.
Good luck!

Online it says 1000w.. I am not sure as I have packed ann the info away but I can tell you that I have NEVER had a vac that sucks so well!

Hi Denlyn, My Electrolux is 2100 W. It has great suction, 5 settings from low to high suction. I find it a bit heavy to carry around especially if you have stairs. Also it does not have a reasonable length crevice tool. The one that comes with is it about 5cm long. Electrolux do not sell a proper length one that will fit the machine. (can buy one elsewhere that should fit the machine, I have been going to do this but just have not got there yet) If you do purchase one make sure you clean the filters every couple of months. There are 3 filters in the machine. I am pleased I bought mine as what it picks up of what I thought was a clean floor surprises you. Hope this helps you.

Hello,
If your machine is still under warranty you should be able to take is back to your place of purchase with the receipt and they should be able to either replace it or at least tell you what to do. I'm not sure what you mean by the easyclean accessory? Try the electrolux website. You might be able to purchase accessories on line...?