I have had my Everdure Fusion for about 18 months and love it. But recently it has started tripping the power in the house every time I try to use the electric igniter.

This WAS the best BBQ I ever had for the first 8-10 uses but now it has started tripping the fuse board and doesn’t ignite coals. From all the reviews it sounds like I’m not alone...

We were really pleased with our purchase until it was 11months old when using element started to trip out the circuit breaker each time we used it. Now we have to use fire lighters to get the charcoal going, food still great flavour and no problems with rotisserie.

Great bbq but it keeps tripping the power board every 2-3 minutes so cooking can take 3 x the time .. not good when ur hungry! Otherwise a great bbq but wonder if we just paying for the name

A $1000 Product won't even last for 2minutes because it keeps TRIPPING OUR ELECTRIC BOARD. We've also done all the troubleshoot. I'm also aware that it may detect moisture hence the reason of tripping but we've literally tried everything we can do. Very disappointed

This unit is very easy to operate. It’s very quick to warm up and only took a few minutes to set up at the start. It cooks all types of meat deliciously!

My wife bought me the fusion for Christmas 2017 and I have used it about 20 times the rotisserie is great and the taste is fantastic however the last times I have used it the element has tripped the safety switch on the power circuit and now I am unable get it going at all. I had hoped it would work a little longer and I am wondering if this is a common problem and how i would get it fixed.BTW it has never been exposed to moisture and cleaned after every use.

We bought this BBQ last year and have some of the best roasts we’ve ever had. On a few occasions however it trips our electrical circuit board and we thought it was other items but it kept happening.

We haven’t used it for a while so we took it to a friends house to cook a lamb and it did exactly the same thing!!!!

We bought a cover for the BBQ and it has always been cared for well and kept out of the weather.

We are extremely disappointed as when I asked the question of Bart (top Chef) he assured me the electrical system is safe.

I can’t use the BBQ and am very disappointed this has presented itself as a real safety issue.

Have had it two weeks. Love it in every way except it trips my electronics - every time! what a shame. How do i get in contact with the warranty people?

Otherwise, very silent motor. nice quality feel to the rack. Ease of use is fab, the charcoal is no big deal with the electric starter.

But every time it trips my electronics it trips my modem and the kids movie stops and they shout at me!

I spent a lot of time looking at the Heston range of barbecues trying to justify the price. It looks amazing and has invited comments from many visitors. However I feel you are paying more for the name and could easily spend less to get a comparable barbecue......to sum up...I love it BUT is it worth the money - not sure....will update once I've had it longer!

After three uses the orange enamel on the charcoal holder chipped off,exposing the black base metal. A replacement charcoal holder has started to do the same after one use. Further the rotisserie rod handle thread has stripped after 2 uses and tends to slip out of the rotisserie posts.
I expected more from a $1000 BBQ. Most disappointing.

I purchased the FUSION model as well as a Heston Gas BBQ. After 6 months there is a lot of rust on the plate that sits on the element as well as the charcoal holder tray and the element now trips my circuit breaker every time I try to ignite it. The rotisserie poles are not aligned properly as one has the slot not aligned with the other slot - which is a pain. It has been kept undercover and in a Heston Cover also and cleaned after every use. Seems like poor quality and disappointed. Side Note - Also an issue with the gas BBQ temperature gauge which seems to show temperatures that are way over what they really are.

Bought one a few weeks ago, its under cover, trips my board, every time I use it, never had a trouble with our board before...The "chromed" plated skewer on delivery had 2 chips exposing copper,, won't use it I don't want anyone eating "chrome" plating. The enamel irregular... Shame great concept poorly executed...