I purchased two dresses and chose priority shipping. When my goods did not arrive in a timely manner I contacted customer service and was advised that the items were shipped priority from New Zealand, The goods arrived late and the shipping label showed the goods were shipped from NSW not New Zealand and they were sent standard Eparcel not Express or Priority. They charged express shipping but sent the items snail mail. This is Fraud.

It has been over a month and haven't received my purchase or even a tracking number. Customer service has repeatedly told us that they would send a tracking number by end of day, but still haven't received it.

Have been with ezibuy for years now. What most impressed me is customer service.
Have bought some very lovely clothes and YAY have just found pants to fit fat tummy without being too baggy elsewhere. This took many tries and returns but service was impeccable throughout.

I have purchased a bit on ezibuy some items are good others not so but have returned and been given a refund although it takes them around 4 weeks to refund.
My problem now is I purchased items including shoes which was a 10 but more like an 8 I sent them back with a dress that was on special for $40 another dress that was $35 ON special and the shoes. I've waited nearly 6 weeks to be told they were clearance items and will be donated to a charity with no refund. Apparently it stated it in the fine print.

I've never been charged for an online purchase return before. Is this their usual practice? If so I'm not sure I'll risk it again.

Never received items. Won’t buy here again. Lost my money. Received fake tracking number. Didn’t bother pursuing it further. Buyer beware

Unfortunately I buy from their site very often especially when their sales are on as they always have wonderful reductions. These days I hardly return anything as I have worked out what brands I like best and my size in each of these brands. I should stop buying clothes as I have many but there is nothing like retail therapy and often only need to spend a small amount to buy something I will get a lot of wear from . Could not be happier with my go to shop and over the years have bought bedding that we still use. Never had a problem that couldn't be resolved quickly and politely. A happy customer

Purchased a "Mia Lucce" ladies dressing gown and love it! Lovely, warm and long. Rich blue colour. Comes in a variety of colours and styles to suit anyone. Has 2 front pockets and collar. No small fiddly buttons that always come undone but has easy to use large buttons. Ordered through Ezibuy and arrived in 8 days.

I have stared ordering off ezibuy and happy with quality of clothes and pay off opions like afterpay and zip pay .

Waiting for returns if clothing that has been used - second hand - go on a night out and then return the goods - what happened to ordering new clothes

I bought the chartreuse linen jumper in March and wore it for the first time today. Quickly came out in a really bad rash. Have other linen jumpers with no problem. Take care.

I have read other reviews. I think myself that they are a good company and I have been ordering and returning sometimes for quite a few years. Their service is great. Yes, it takes 3-4 weeks for returns but if you expect that then you don’t panic. They even credited me on a dress that shrunk! They do have cheaper fabric clothing but also some top quality and when they have a % off it really is great. I found their garments well styled good quality and as good as if not better than department stores or well named shops. I have been totally honest here on how I find them and I don’t intend to change now.

Free delivery and pick up from the local Woolworths store is a great service.
I find I'm not dissapointed if I read the feedback given by other purchases re fit and sizing before I order.
I'm a regular shopper on this site and my latest purchase of a leather jacket is great.
I don't have to return items very often but there's been no problems when I have.
Overall I'm a very happy customer.

I would love to be able to write a review regarding the dress I ordered about a month ago but sadly, I never received it. Maybe it is still on its way???!!!!

The joys of ordering online, Ezibuy have great clothing but of course sometimes what looks good in the magazine doesn't always look good on. Thankfully they have a great returns policy. Dress sizes vary per brand but quality of clothing pretty good