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This product should be withdrawn from the market it is sooooooo bad.
We have had the fan in two bedrooms replaced twice and after 6 months the fans close with an almighty clunk. The light in one of the replacement fans would randomly turn off. Basically what you see in the shop is not what you end up with. The fan also buzzes constantly when turned on and even more annoyingly a louder intermittent buzz occurs at night when the electricity company send a ripple signal down the line. The expensive ripple control filter is useless.
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Richard LMooroolbark
- Evo3 Asymmetric
- Verified purchase
Lucky if lasts 3 years
We bought 4 of these with remote controls 3 years ago. Paid $500 each plus $100 install each. In that time have had failed 3 ballasts and issues with remote controls not responding and now 2 of the fans are becoming noisy (too loud to sleep). Of course none of these problems occurred during the warranty period. We have attempted to see if a service can deal with the noisy fans however we have been advised by a Beacon Lighting recommended electrician that unfortunately with these units there is generally not much that can be serviced, the noisy ...Read more
sounds coming from these fan are likely to be caused by the bearings and/or motor windings. They have recommended to replace the fans rather than attempt to service. Great, that's an average of $200 per year to have a fan that is used for only part of the year. We won't be buying one of these fans ever again. They look great but don't last. Assume that whatever you buy will breakdown as soon as the warranty period is over and buy something cheap that can be replaced.2 comments
I would like to say thank you to Wayne the Store Manager at Beacon Lighting Chirnside Park Victoria who has provided us with amazing customer service and replaced all 4 fan/lights including remotes ev... Read more
en though the units are out of warranty. We now have 4 fully functioning units and are very happy customers.Similar opinion? Write a review on ieatwords.com.au!
HankAU
- Evo3 Asymmetric
- Verified purchase
Superb air disperse / volume
I have purchase 4 of this fans for our bedrooms and thus far I'm extremely happy with my purchase the air disperse / volume displace is better than any other fans that I have had before and whisper quite. The light is also brilliant, I'd recommend it to my family and friends.
2 comments
Customer S.Fanaway
Hi Hank, thankyou for taking the time and providing feedback on your Fanaway Evo3 purchase, we think it is a great fan also, regards Debbie - Beacon Lighting Customer Service
Hi Just wanted to say my opinion has not change, I have been using these fans in our bedrooms for just over 2 years and have had no problems with speed and or loose blades, I have had minor problem wi... Read more
th remote transmitter which has not been a real bother,Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
charlieasked
I am still waiting for a reply to my last question
No answers
charlieasked
I have a fanaway evo 3 asymmetric and the cover fell off i contacted Beacon Lighting and was advised that the cover is unavailable i now have an expensive fan light exposed with no cover what assistance can you give
4 answers
Customer S.Fanaway
Hi Charlie, Thank you for your message. Unfortunately once we discontinue a product we do keep a limited number of spare parts but once these have been depleted we are no longer able to source them. I am sorry but we are unable to assist you in the replacement you need.
Regards Amber - BL Customer Service
so i have a very expensive fan with no cover and to replace it will be more expense that's not very good service very disappointed . when was the fan discontinued? surely a fan that was around in 2013 when i purchased it, so seven years old and no spare parts how many covers would
of broken since then ?
Customer S.Fanaway
Hi Charlie, we do keep spares for a couple of years as long as we can still get these spares from our suppliers however this fan was deleted in August 2017 so all stock is now depleted, Debbie - Beacon Lighting Customer Service
Rosasked
We have had the Evo3 Asymetric for about 2 years. It was pretty silent but this year it started making a slight rattling noise while operating and a loud noise when the blades close. We have tried tightening the screws and oiling the blades but it still has not fixed the problem. Any thoughts on what the issue may be?
Also, having read some of the reviews on here I’m wondering whether we should be worried that the rattling sound means one of the blades might snap off?? Does the sound mean that it’s more dangerous now?
No answers
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Customer S.Fanaway
HI Richard, I am sorry to hear about the issues you have experienced with your fans. We sell hundreds of these a year both nationally and internationally with very few issues. If you could PM us at ... Read more
[email protected] your contact details, the store you have been dealing with, and when the fans were purchased and we can look into this further for you, kind regards Debbie - Beacon Lighting Customer Service