Fisher & Paykel 614L French Door RF610A Series Questions & Answers (page 5 of 10)

We had this issue, it was a door sensor. We had to get a tech to fix it but it was quick and quite cheap.

Unfortuneately it is probably out of warranty and so I suggest calling F & P customer service to see if they can answer you question.

Hi there,

I would contact Customer service to get further help for this type of problem.

My fridge has not performed like this - I suggest calling Fisher & Paykel customer support. Good luck

Hi Carl D. I have the same error F31 and would appreciate knowing which wire you fixed that was broken. Regards Ian email "[email protected]"

Go to Vimeo and look up the diagnostic screen information, there is a video covering this..

No. It doesn't get below 12 Celsius. FP tell me it is just a filtered water supply, not chilled water. I'm not happy.

possible broken wire.

The water cartridge is separate to the machine, trace the water hose from fridge to outlet - no filter means one was not fitted.

about 1.2 - 1.8kW per day, depending on ambient temperature, number of times/ how long/ which door(s) are opened.
running approx .5A, starting 6- 10A, heater 1.2A

thanks. It would be good to see a picture of a serial label (with the serial number redacted), if anyone can send this.

Serial label, on rhs of kick panel, would not provide that information.

How many beeps?

Hi Sharon
I've had this happen a few times over the years. I believe the culprit is having the freezer/fridge temperature set too cool and the line to the water dispenser actually freezes, so no water. I figured this out by slowly raising the temperatures up and eventually it started working again. The quicker solution would be to simply clean out the fridge if you have that handy second "beer" fridge somewhere in the house and unplug the fridge and leave it for four or five hours, than restart. Remember to observe your fridge and freezer settings so they are set higher, although I believe the fridge likely restarts with default settings.
Also, this is the solution for when you find water pooling under your fridge as well. Not sure why this solved the problem but it did.
I am also currently tackling why the ice cube maker every so often prematurely just dumps water into the ice cube container and causing a large ice cube to form in the base of the container. I initially unplugged the fridge and restarted it hoping it was a cycle problem in the software and this appeared to work for a few weeks but it's started again. I've taken the whole thing apart previously and will do so again to see if the temperature probe might be loose, maybe I can do this without taking it all apart. hmmm.

I believe there is a fill kit for this fridge, it has a heater which prevents the water freezing - not sure.
Water under the fridge is blocked drain pipe ( located under the evaporator) in freezer. Turning off til the ice 'plug' in drain melts and it works again.

either the motor gears are frozen or the ice sensor is faulty - Call an F&P tech

My fridge doesnt have an icemaker. You'd be better off contacting fisher and paykel.

Good idea to turn the water off, hose may spring a leak.
Your Icemaker motor has frozen or the ice sensor is faulty.
Call an F&P technician.

Hi there. Thank you for your question. I've had this happen once before, 3 weeks after purchase. There was nothing obviously wrong with the unit itself. I reset the fridges circuitry by disconnecting from power supply for 3-5mins. Then re activate. I did the trick for me and hasn't reoccurred since.

Either the display is faulty or there is a broken wire on top of door hinge.
F&P tech can determine and repair.
Display not working will not stop fridge, but you cannot change any controls.

Yeah, I have the same issue, I am going to disassemble the display from the front door to check for anything obvious. We did have the icemaker causing an error at the time, so I think the display didnt like going into sabbath mode so often to mask that error code.

OK, after 20 minutes looking at this the display is now back. I removed the display from the door (push up on the plastic tabs one at time to remove it), and could not see any visible issues with the interface cables, or any signs of component failure on the circuit board, reseated both connectorss anyway then put it back together, still no display.. Removed the top hinge cover and checked the terminations of the wires up there, the far left orange cable had deteriorated to the point of falling out of its blade terminal. So I have carefully pressed that against the termination point until it reseated, and the display is now back. I guess it makes sense that the terminals with mechanical pressure are most likely to fail first - we shall see how this fix weathers, certainly cheaper and less drama than pulling a new wiring harness through there.

BTW - The socket used as a termination point on the top hinge pivot is an absolute pain, and looks proprietary, be careful not to break that if you need to pull it out of its housing, and watch out for the water pipes.

The door heater is faulty, it should also beep 20 times when the door is opened.
An F&P tech can repair it.

It's covered by Warranty!
Call an F&P technician - it's free!

Hi - I have no idea about the flasing light at tbe back. Check your manual. You can easily set your fridge and freezer to whatever temperature suits you.

The temperature control is on the right hand side top when you open the fridge door. Try that.

Was it ever working?

Sorry, but I need more info.
Mine works fine.

Yes it has been working fine and just started intermittently stopping I was wondering if you could help

I didn't buy the water dispenser model (on purpose) - too many issue with it.

Sorry No idea

problem has resolved itself! Fridge now appears to be working normally. We'll see!