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Fridge & Washer City Joondalup (page 2 of 2)
KCardozoJoondalup
- Joondalup
- Verified customer
Great explanation and comparison
Purchased a fridge and Ross was very helpful with his explanation and comparisons, Mik did a great job finalizing the deal. It was really great to be able to get looked after by a family owned company with friendly service instead of dealing with the big corporation.
Similar opinion? Write a review on ieatwords.com.au!
Paul O'SullivanCorrigin
Dont deal with fridge and washer city joondalup
We purchased a new fridge (floor stock) from the joondalup store in november 2013. It hasn't worked properly since we brought it home to corrigin 230km east of perth. After ringing [name removed] he tried to tell us that is was a 2nd hand fridge! We were willing to take it all the way back to joondalup to have it fixed. After more phone calls he informed us that it would not be able to be fixed in one day, as we are from the country & both run our own business in town we said that we needed it fixed that day as we weren't prepared to keep drivi...Read more
ng backwards and forwards to joondalup as that wood then make it an extremely expensive fridge. When we asked to get a refund we were told no as it's too old!! Ummm sorry [name removed]...... It a brand new fridge! [name removed] apparently is the store owner. Great customer service [name removed]... Consumer affairs will be following this up Extremely bad customer service.. Won't be reccommending this company to anyoneSimilar opinion? Write a review on ieatwords.com.au!
PeteInPerth2Perth
- 19 reviews
Broken promise and didn't bother to tell me
Having ordered a fridge freezer they asked for a delivery date - I opted for a day later than they suggested which was over a week away (and was written on the invoice). I was told it would be delivered early afternoon on that day. They had a notice in the shop about the perils of buying online and was told what they could offer above an online service was much better service.
On the morning of delivery food was packed into eskis (on a 40C day) and the old fridge freezer was defrosted ready for collection and moved to make it easy for the de...Read more
livery guys to take it away. At 11:30am I called the store to see if they had a time for the delivery. I was told they didn't have it in stock and nor were they likely to for about another five days! When were they planning on telling me? If they had called first thing it would have saved a lot of wasted effort on my part and I would have avoided sitting waiting for a delivery that was never going to happen. Next time I will order from an online store where I will from past experience get better service. They will say anything to get the sale but once you have parted with your money they just don't care!Similar opinion? Write a review on ieatwords.com.au!
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