Avoid at all costs. Purchased a new unit and had it installed only for the installer to advise the unit had a blocked valve and needed a Fujitsu technician to fix it. Fujitsu customer service took half a day to answer the phone then booked a service call for the following week. Every call to customer service goes to a message that isn’t responded to, called head office asking to complain and got transferred to another message that also wasn’t returned. Sadly this review is exactly the same as another on this site

Air Conditioner works well and is very quiet. We are very happy with this purchase.
The guy at Good guys that sold us this model wasn't sure if it would be powerful to cool an extra large area. It certainly does, without any problem. The unit functions well when in high demand and is used for hours on end during the heat of summer. Would highly recommend.

Did a lot of research prior to purchasing, unit replaced a Carrier A/C system that had given many years of trouble free service.
Could not be more happy with our decision to purchase this Fujitsu A/C, just had a couple of high 30 degrees days and the system performed brilliantly, has made us realise just how good this inverter system is and outdoor unit is whisper quiet.
Purchase with absolute confidence.

Have just had this unit installed in my new home, job done promptly and very tidy, polite workers. Great unit with plenty of power and very neat fitting on the internal wall and also on exterior. Outside unit is up on brackets and very tidy, workers took away all the mess, came on time as well. Would recommend no priblems.

Very happy with cooling performance, heating isn't as powerful I feel. Timer for on and off can be a bit tricky to use at first. Remember to read the instructions carefully. Overall, the air conditioner is very quiet. Inactivity setting works well, esp when you are leaving it on overnight as it reduces power consumption and doesn't blast all night

Bought mostly for heating and it does not disappoint. Will sometimes have to take the temperature up on the control for it to heat up the room in a reasonable amount of time. One of the most quiet split-systems I have heard and is easy to control. Overall it does the job and is easily worth the money (look out for manufacturer discount).

We bought this model of the Air conditioner from Harvey Norman in Osborne Park, Perth. The sales person who sold us this item is Neville. He gave us a good price and an installer. The installation was about 1000 dollars, including the removal of the old AC. The outside unit is very quiet as well as the inside unit. I will let you know how the Air-conditioner is performing in about six months time. For the last month the AC has been performing well. Fujitsu is offering a rebate of about 200 dollars for this AC. The inside unit is not as quiet as I would have wanted to. But it is not noisy.

Great for summer - used a couple of times for heat in winter for mornings
Very quiet
Had in stalled by professional internal wall away from lounge
Very easy to use remote for all settings (self explanatory)
Love the setting for quiet outdoor unit
Happy to recommend for purchase - why not buy

very quiet and keeps the area very comfortable in temp keeps the room very easy to be in on hot days. The system is not imposing and is very neat.

my air-conditioning installer recommended this unit, I trusted him, but the unit is definitely not as powerful on cold and is similarly down on performance on the heating cycle, last week I had a cheapo Chinese Aircon of a lower capacity but it was getting a bit noisy so I thought rather than repair I would update, what a mistake $3000 for the unit and installation and it won't even go down to 16° like the old unit did (only goes to 18°) and is painfully weak on both the cooling and the heating, absolute rubbish don't waste your money

I was worried after reading bad reviews about Fujitsu aircons that I might be making a mistake but my electrician (Clayton from Hux electrical) said we'd have no problem if we chose a powerful model and he was right. At first I thought it was noisy but that was because they finished the install at 2:30pm so it needed to be on high. Once the place is cool you can turn the fan down and barely hear it. It's an unbelievable 40 degrees today but you wouldn't know it inside the house and can only faintly hear it working. If you know it's going to be hot and you're at work you can set the timer. Love it!