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Reviews

4.3

141 reviews
5
(96)
4
(26)
3
(2)
2
(3)
1
(14)
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fred

fredadelaide

  • 2 reviews
  • 8 likes

it does everything i want

published

outbaxcamping was very helpful in all negotiations with the supply of my gentrax generator, only tried it once and it did all i wanted it to do.the initial setup was very easy. a little heavy for me but that is expected of a 3.5w generator. a really great generator for the price.

Date PurchasedMar 2018

Great product

published

only took 3 days to arrive, great on accerage with electric chainsaws, am now ready for the next blackout, more than happy with the power & the 30 kg weight of this product, still portable enough to transport, hooked up 2 fridges, house pump & lights no problem with the 3.5 kva

Date PurchasedFeb 2017
Rocky

Rockyadelaide

great

published

my generator arrived, filled with oil and fuel three pulls from new and away it went ran ibis3 air con in caravan without a cough, all good, happy camper. the unit is quieter than I imagined, is little heavy but is a 3.5 kw generator,
only thing I wasn't aware of that it didn't come with oil, so I had to make a special trip out to buy the correct oil for start up..

Thanks
Darren

Date PurchasedFeb 2018
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Works perfectly!

published

It works exactly as I was hoping it would. Perfect. I was able to power all of my power tools and used the generator a good hour. Whilst it isn't quiet, it's not excessively loud either. It's able to do exactly what I purchased it for which is good enough for me.

Date PurchasedFeb 2018

The ideal backup power.

published

Purchased to supply backup power when required at home for fridge and freezer and works great also for use on our frequent camping trips so we are totally self sufficient, I'll be recommending this generator to my friends with similar requirements, delivery speed and service was smooth and stress free.

Date PurchasedFeb 2018
Milo

MiloMelbourne

Great value 3.5kW generator

published

Add oil, add fuel and go! It is a touch noiser than I expected, however I have no reference point on how it compares to others in this regard, although it certainly is not terrible. For my purposes not really an issue.

Runs well, easy to start and the price was perfect. Very happy thus far although I have only used it for just over 1hr so far.

Date PurchasedFeb 2018
1 comment
Milo
Milo

now i have air con

published

this genny is powerful enough to run the air con in the caravan and yet light enough to be portable, it is quiet enough not to be annoying around the campsite, with good positioning you can hardly hear it. allows us to go bush camping now and not miss out on the luxceries of the caravan

Date PurchasedJan 2018

Good for the price

published

Have used the gentrax 3.5 kva genny regularly since i received it. Going well so far no problems, have used power tools cement mixer due to building with no power at moment. Early days but would definitely recommend it. Received it in a week even over new year, so service was great. Happy thanks.

Date PurchasedDec 2017
Brenda

BrendaGreater Melbourne (Metropolitan), VIC

  • 7 reviews

Great backup machine

published

Ordered 18 /12/17 received 21/12/17 you couldn't get better service than that [ Sydney- Melbourne ] I just fired it up to day [ not under load though ...04/ 01 /18 ] and it started on the 3rd pull and that appears pretty good considering they say from new it may take about 10/ 15 to get the carby going the first time, ran for about 1 hr no problems.One query the web site shows a cover over the outlets and the Ebay site one doesn't yet I'm assured they are exactly the same, then why not change the web site picture

Date PurchasedDec 2017
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Great christmas prezzie for the use of the whole family

published

Great generator, Very quiet alot more quiet than generators i have hurd before! It is a bit on the heavy side but well worth the money.
When i purchased it i was very happy with the postage speed, the estimate time was over night and so it was over night

Date PurchasedDec 2017

GOOD FIND

published

We purchased and received our product in less than a week and plan on trying it out on our up coming road trip. Even though we have not had a good chance to test it yet we were very pleased with the service and the quality of the product. Starts easy and runs the caravan aircon which is the reason we purchased it.

6//1/18 Update of our review. We have had over the last week, several storms with power outages and am happy to say our new generator did not let us down. Very pleased with the performance and fuel consumption !

Date PurchasedDec 2017

This is a great generator.Arrived within days of ordering

published

Best price on the market.Have run it for two hours testing it for our normal black outs ( South Aus).Ran freezer and a fridge freezer with out any bother.I then added a spare chest freezer in the shed and it fired that up from being turned off.It ran nice and quietly and not too heavy for a seventy odd year old

Date PurchasedDec 2017

Good product. Keeps the fridge cold

published

Good product. From new, started nicely. Well recommended for price . Its rather quiet and easy to carry and lift onto trailer or ute etc. I recommend purchasing a highly kW machine so u max output it all the time. Good product for the price and finish. Give it a go

Date PurchasedNov 2017
Noelsy

NoelsyPerth

New Generator

published

Still have not used it in the bush. But for the price and some of the other reviews you cannot go wrong. Started the first time no problems.
I have a caravan and needed a larger generator to run my air conditioner when free camping. Reviews say it does it easily.

Date PurchasedOct 2017
Lari

LariEyre Peninsula, SA

  • 2 reviews
  • 2 likes

User friendly and reliable!

published

We bought this generator after we had several two day power outages. We have recently had a few day outages and this generator was perfect. My husband was away so I had to get it going on my own. It is very easy to use and it ran our household water pump for showers and our fridge (separately). We ate very happy with our blue geny!

Date PurchasedDec 2016
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Excellent Generator

published

I bought the Gentrax 3.5w Generator after doing considerable research of many other brands. I use the generator to run a variety of tools that I use in my Cattle business. It hasn't faultered. It's been reliable and simple to use. Not to mention how quiet it is compared with other generators.
Great Generator that does the jobs with ease. Good price and a hassle free transaction. AAA+++

Date PurchasedJan 2017
Chris m

Chris mBrisbane

It's very good.

published

I bought the gentrax 3.5 generator so that I could run the air conditioner in my caravan. It handles it with ease, is reasonable quiet, easy to start and runs for about 5 to 6 hours on a tank of fuel.very pleased with it. Delivery was excellent,can't fault.happy to do business with outbaxcamping again

Date PurchasedMay 2017
Graham

GrahamNorth-West & West coast, TAS

  • 2 reviews

Gentrax Generator

published

Wow excellent generator 3.0kw handles all our camping needs and runs quietly and I am so pleased with our purchase and very fuel efficient
Great service and delivery time by Outbax Camping
Highly recommend this generator and will do business with this company again
Thank you for your service .

Date PurchasedOct 2017
  • Verified purchase

This item is going to save my freezers.

published

All my friends have this generator, it has got them through many storms where the power has gone out for a while. I know that it’s going to save me too. I’m now looking forward to when my changeover switch is installed and we get a storm. Just want to use it. I’m also a super keen camper. I know this generator will serve me well when I go camping as well.

Date PurchasedOct 2017
Sarge

SargeAdelaide

  • Verified purchase

Great Looking Unit

published

Brought the generator as an emergency for during power blackouts in South Aussie this summer to run a few creature comforts (TV, Fridge etc), appears to be of sound construction, easy to start (must remember to use the choke) and not too noisy. The generator arrived 2 weeks earlier then expected. Well done Outbax Camping A++.

Date PurchasedOct 2017
Page 5 of 8
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Questions & Answers

B F.

B F.asked

Manual says it needs high detergent SAW 10W30 which I cannot find anywhere, is it a mis-print for SAE 10W30? any recommended oils as I'm struggling to find anything I feel safe putting in it to fire up, also cannot work out how to put oil in!!!!

3 answers
Phil.w
Phil.w

That is what I thought so I used a good quality Sae30 engine oil which is used in most 4 stroke stationary engines I live in WA so 10w30 is probably not so important

Dave
Dave

Most mineral oils are of reasonably high detergent content, so any quality 10/30 oil will do the job. The purpose of the instruction is to warn you against using any non-detergent synthetic oils, which while of higher quality, don't have the ability to prevent sludge build-up

peter h.
peter h.

Dave do you work, or own outback or another firm that sells this rubbish. you keep stating the owner of the genet must pay the freight I have stated this is not correct many times, but still you persist.

outback covered all freight at my insistence, to, and return of replacement unit from cairns Queensland to Sydney after I pointed out aust warrenty law, if they were in the right they would not of payed shurly.

still mucked me around cream deluxe, with not doing anything correct with freight company but long story short,... I didn't pay a dime and neither should any one else after seller concedes/ concludes, matter can not be fixed online or over the phone and unit requires return to base. and there total lack of service support for customer to drop unit off for repair. in there local area.

I now have a Honda 2.2 and kick myself for wasting time with Briggs and straiten, and other Chinese rubbish.... all though the Honda is now made in Thailand, not japan. but after 2 months is still perfect in every way.

and for anyone interested,.. can run a 1500 watt air fryer and 3... 25 amp battery chargers
all at the same time, with out any flickering of the overload light. chargers putting out around 60 to 65 amps at 12 volts.
anyway Dave thanks for helping people here... I use to as well,.... just don't know why the insistence on, they must pay the freight.

Judy m

Judy masked

Hello. I wrote about the generator having problems..well it will not start or go at all, really needs to be sent back .... how do I do this .....need help...

3 answers
Dave
Dave

Judy, if you still have the packaging that the generator arrived in, then repack it and address it to the retailer you bought it from. Sadly, as was indicated, you'll have to pay the postage, but once it's fixed, then it's posted back to you at no charge. Check a local courier and see if they are cheaper than Aust Post. Alternatively,if you have a friend with the necessary know-how, then perhaps he/she can fire sort the problem for you, or even drop it in to a local car mechanic, they'll have the knowledge to get it going.

John Picton
John Picton

Was going to buy one but not if all these posts say they are no good

peter h.
peter h.

you arte a very smart fellow john say away from this rubbish.

rick

rickasked

I want to put a extended run fuel cap on my generator so I can attach a larger tank of fuel, can anyone recommend one that fits?

No answers

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