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Reviews

3.9

42 reviews
5
(28)
4
(3)
3
(0)
2
(1)
1
(10)
  • Value for Money
    4.5 (35)
  • Product Quality
    4.5 (35)
  • Return Claim MadeYes (1) · No (33)
  • Customer Service
    4.4 (33)
  • Warranty Claim MadeYes (4) · No (30)
  • Purchase PriceA$7,443.00 (7)
  • Installation
    4.7 (10)
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No customer service, bought $40 000 off the grid system, in one year, faults with inverter, no replies from support.

published

I thought I was going with a solid company, after spending $40G and installing 3 inverters / battery bank, etc; No customer service, I'm having ongoing weekly faults with on of the slave inverters, no replies from support. Reputation is everything! It's been over 2 months I've been waiting for a reply from their customer service.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$40,000.00
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Pray you dont need customer service

published

2 weeks without power, several phone calls from me to them & I still havent received a single phone call from them, let alone any assistance.
Their customer service isnt bad it simply doesnt exist!!!



Customer Service
Value for Money
Product Quality
Installation
Warranty Claim MadeYes
System Size4,000 KW
Purchase PriceA$11,000.00
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  • Verified customer

Giant AGM 140ah battery

published

Advise for buyers have your battery tested as the ah advertised isnt necessary correct I purchased a 140ah Giant AGM battery but it later turned out too be only 60ah.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Noel C.

Noel C.Wide Bay-Burnett, QLD

Great

published

Delivery of my 140 amp battery was spot on,all hooked up and showing great storridge capacity,only new yet so I will review in six months,but looking good.thanks team for the great advice and service.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$267.00
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Giant Power 130AH Gel Battery

published

Very happy with my Giant Power 130AH Gel Battery. It's 12 months old now and still going strong. I have no hestitation running my 40lb transom mount electric motor for several days before I recharge it. Great price and prompt delivery.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase PriceA$299.00
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The reviewer stated that an incentive was offered for this review

Sally Coleborn

Sally ColebornSouth East Queensland, QLD

No Support

published

After having a brand new camper built to our specifications in November 2015, we thought we would had made a sound investment. Our camper was fitted with a Giant Power IPS800 power unit, which on a recent trip started producing an error code when plugged into 240 supply. After many phone calls to Giant and leaving messages with the promise of a return call that never eventuates, I was told by the receptionist that as the unit was not purchased directly from them they cannot help me and cannot supply me with a copy of the manual. Seriously you are the manufacturer and you don’t support your own product? Will be removing this unit and replacing with a Redarc unit.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Great product, awesome service!

published

Purchased a Giant 130ah deep cycle battery 2 years ago and am super impressed with it. Came at a great price with free super fast shipping. Awesome to deal with!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Baron

BaronGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Guant Power products are very well made and are great to use.

published

I have brought a number of products from Giant and have not had any problems great company to deal with.
I purchase my products online delivery is fast and efficient.
I have two AGM batteries in my caravan both purchased from Giant Power and both batteries work faultlessly.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Batteries direct
Purchase PriceA$160.00
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Ted

Ted

  • 2 reviews

All round great

published

We were very impressed with the friendly helpful staff and prompt efficient delivery of 3 Giant Batteries to a delivery address nominated whilst travelling. The Batteries more than met our expectations and so purchased another Giant battery with the same prompt delivery to our home. Have already recommended your product and business to our friends.
Thanks Giant Power.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Occy

OccyDunlop 2615, ACT

I brought the 140A/H Giant Battery and was very pleased with the customer service and delivery time.

published

Great 140A/H Battery this is now the second one I have brought in the last 6 months. The seller and battery come highly recommended. I will continue to recommend Giant Batteries to my mates.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Steve

SteveMid North Coast, NSW

  • 3 reviews

great product giant power yet again another 7 day camping trip

published

giant 140 amh deep cycle . Well another 7 day camping trip, no problem running my 80l fridge at minus 4 degrees, 12v tv, led light bars, c pap machine. fantastic

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Sun power
Purchase PriceA$250.00
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Equipment and Service

published

I have purchased a couple of batteries, Delivery has been fast and service very good. One battery was delivered with a crack in the bottom it was damaged in transit, I contacted Giant and they replaced it, with no problems I have had no further trouble with the batteries. I told one of friends about Giant Batteries and he purchased one last week he was happy with the service.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Tino P

Tino PMetropolitan Adelaide, SA

Excellent replacement

published

Ordered 130AH Deep cycle battery to replace my flat battery for my caravan,
Perfect replacement, very happy with the service and communication from Aussie batteries, highly recommended and reliable for future purchases

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

PEZZO

PEZZO

  • 2 reviews

Great service, great battery’s

published

Just bought my second battery, can’t fault them, delivered on time as promised. No hassle off grid camping for years to come. Couldn’t be happier. Thanks guys, I’ll be back.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Luc

LucNortheast, VIC

Great product

published

I purchased 2 140amp hr giant batteries for our Motorhome, a great product at a really good price, order was processed promptly and delivered to rural Victoria within 3 days

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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John

JohnWide Bay-Burnett, QLD

  • 2 reviews
  • 2 likes

All the power I need now

published

Purchased 2 more giant 300 amp batteries before Easter now that gives me 1200amp hours of battery power. Now this runs 2 fridges 1 freezer and 2 tvs of an inverter . Could not buy a 300 amp battery anywhere for the price I got it from here.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Glenn

GlennSydney Surrounds, NSW

Great battery. Great service.

published

Awesome battery. Running a 75ltr fridge, camp lights and battery charging not a problem at all. Great after sales service. Not the first purchase and definitely not the last. Cheers

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

" Yowie "

" Yowie "Hunter Region, NSW

  • 3 reviews

Batteries that are on the go allways

published

Now after 6 years our 2x280 AH Giant Batteries have not once let us down running 24v x400 w solar system in motorhome (Bus) we have traveled thousands of Ks around OZ free camping. Have now installed 160 ah 1x200 x12v Solar Panel using Aussie Batteries units on friend's van's they are over the moon. So what are ya waiting for. The service and supply time was great. Thank's Aussie we will be back.

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Kris

KrisSouth East Queensland, QLD

  • 4 reviews

What a great product

published

What a great product, l would highly recommend this product and performance of the batteries has been great. Keep up with the best batteries on the market for performance and price

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Roger

RogerSouth East Queensland, QLD

  • 4 reviews

Great product

published

Great backup battery. Saved me hours of charging and having to sit around for my solar panel to charge my main battery. Thanks to Giant batteries for making one which can also be used as as cracking battery in emergencies. Love it and will get another.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

idris

idrisasked

What is the maxiumum current a single GIANT 140 amp hour battery can draw. I have four of these in parrallel. At times not very often I have been drawing 200 amps for about 20 mins at a time, ie about 50 amps each is this too much.

No answers
B Emeny

B Emenyasked

What is the voltage one should put into a 140 ah battery to achieve maximum capacity

1 answer
Kazza
Kazza

I hope this helps you out with charging time and rates :)
https://batteryuniversity.com/learn/article/what_is_the_c_rate. https://www.centurybatteries.com.au/content/documents/battery-talk/issue-2-battery-talk-battery-charging.pdf

Marty D.

Marty D.asked

The Giant 120AH battery is listed on their site as being 27kg, and the 140AH AGM battery is 32kg.

The site also states "with the increase in manufacturing technology, and substantial variances in products available in the market - including lead purity, density, footprint and lifespan - the weight is no longer a relevant metric to reflect a battery's capabilities".

I understand that traditional, a rule of thumb to determine if you were getting what you paid for was to use .3kg x Amps of AGM battery ( e.g. .3 x 120A = 36kgs).

Are there any battery experts on here that can confirm that a 140AH AGM battery could actually be 32kgs, and that customers are actually getting what they pay for?

1 answer
Jason B.
Jason B.

Yes, AGM batteries are still 0.3 kg per Amp. Nothing has changed except the over stating of battery capacities by retailers

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