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Reviews

4.2

286 reviews
5
(165)
4
(64)
3
(23)
2
(9)
1
(25)
  • Value for Money
    3.8 (72)
  • Transparency
    4.1 (62)
  • Customer Service
    4.4 (71)
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Bayside

BaysideSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Health Insurance rating

published

Have been with GMHBA over 10 yrs. Hard to compare with other insurers, although I think my rate is similar to others.
I claim online and find it very easy to complete



Review collected in partnership with GMHBA Health Insurance

Stewart Liddell

Stewart LiddellGippsland, VIC

  • Verified customer

Have been behind us for many years.

published

We have been well served by our health fund over a period of approx 30 years. They have been there for us during some challenging times including current issues during the past few years.



Review collected in partnership with GMHBA Health Insurance

  • Verified customer

GMHBA seems to be Made for Us

published

We are happy with our Health Fund because it meets our needs pretty well. We have kept ancilliaries cover particularly for Eye Health and Hearing issues and it has been excellent to date. We will not be changing Health Funds any time soon.
Ray and Jose Jones

Review collected in partnership with GMHBA Health Insurance

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Kenneth Wylie

Kenneth WylieSouthwest, VIC

  • Verified customer

Retired couple

published

It is getting very expensive we have been with this company for nearly 60 years. The last claim we had was very slow nearly three months to get the refund

Review collected in partnership with GMHBA Health Insurance

Denise Grigg

Denise GriggCentral Highlands and Goldfields, VIC

  • Verified customer

No worries

published

I think policy is quite good value all claims have been dealt with quite quickly and never seem to have had any problemshave been with Gmhba years not sure how long

Review collected in partnership with GMHBA Health Insurance

Eileen Kennedy

Eileen KennedyWestern District, VIC

  • Verified customer

Premiums keep rising and services reducing.

published

I have only used my plan for doctor visits and diagnostic testing, although I have used the extras package quite a bit. Claims are managed well at this level of us.

Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Pointless surveys

published

Private health insurance is not good value but a necessity.Slowly but surely the benefits diminishes as the premiums increase. All companies make it easy to sign up so pointless question.Claims are handled efficiently.I think about 6 or 7 years

Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Very good service so far

published

Have only been with you a short time but service at your Bendigo Office was very good. Have not lodged a claim to date as only recently joined in June this year.

Review collected in partnership with GMHBA Health Insurance

Kenneth Pakes

Kenneth PakesGreater Melbourne (Metropolitan), VIC

  • Verified customer

Have no complaints as service is 1st class

published

The policy is definitely good value, and did not take very long to arrangs.e
When I lodge a claim it is usually processed within a few days.
I have nbeen with GMHBa for many years

Review collected in partnership with GMHBA Health Insurance

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Ros

RosGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Service is good.

published

We've been with this company for many years and the main advantage is the ease when dealing with queries or claims. You ring the number and get a person who always helps. It's quite confusing these days as to what your're covered for, as as far as our policy being economical, I'm not really sure. I think the changes the Government has made has just made the policies more confusing.

Review collected in partnership with GMHBA Health Insurance

Stewart Rae

Stewart RaeSouthwest, VIC

  • Verified customer

A Pleasing Response.

published

Our claim was attended to immediately with a very nice cheerful lady.
We have been with GMHBA for approximately 47 years, so have been loyal customers! We feel our policy covers what we need, but would like more visits added to physio.

Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Excellent

published

Good value yes
Did not take long at all was done through the private hospital and the attending medical surgeons.
Have been with the fund about 6 months now quiet happy with the change from H C F.

Review collected in partnership with GMHBA Health Insurance

Liselotte Lindsay

Liselotte LindsayGreater Melbourne (Outer), VIC

  • Verified customer

Keep up the good work.

published

I believe that GMHBA provide good value for the premium you pay when compared to other health funds. I also believe in keeping locals in GEELONG in a job.

Keep up the good work.

Review collected in partnership with GMHBA Health Insurance

Linda L

Linda LSydney

  • 2 reviews
  • Verified customer

Reasonably ok health fund

published

Easy to set up. They don't disclose every item you can claim, so you must call them and ask, which then needs to be double checked with "anonymous department upstairs" before letting you know if you can claim an item. Otherwise it is easy to claim online. Claims are paid swiftly. I have been with this insurance for more than 20 years.

Review collected in partnership with GMHBA Health Insurance

Trevor

TrevorSouthwest, VIC

  • Verified customer

Things that could be better

published

Have been with GMHBA for many years but do find that it is one of the more expensive funds and often out of pocket quite a bit - even when using GMHBA Dental etc. No major concerns really but high membership costs should reduce out of pocket expenses.

Review collected in partnership with GMHBA Health Insurance

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Phillip Swifte

Phillip SwifteThe Mallee, VIC

  • Verified customer

How I have experienced GMHBA

published

Seems to be as good or better than competitors
Claims are paid within 24 hours
Phone enquiries are answered promptly
If answers not avail. immediately-they always phone back
Been a member since 1983-maybe under an older name.

Review collected in partnership with GMHBA Health Insurance

Sue D

Sue DSouthwest, VIC

Fantastic staff and great advice

published

We have been insured with GMHBA for over 25 years and hope to only ever claim dental check up and ambulance cover, but when ever we have needed a bit more the cover has been great and the follow up to make sure we are happy with the cover has been more than we expected. All health cover seems expensive but I have no complaints about value for money from GMHBA

Rod Shepherd

Rod ShepherdGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great service from GMHBA

published

GMHBA have by far the best call centre and provide accurate information regarding all aspects of their support and services covered by the policy. It would be very hard to move away from a team that provide this level of service.

Review collected in partnership with GMHBA Health Insurance

Bill Soong

Bill SoongGreater Melbourne (Metropolitan), VIC

  • Verified customer

Friendly staff and refund claim service actioned promptly

published

Yes the policy is of good value and was easy to set up,
Our claims have been processed immediately and payment made into our bank account the next business day.
We have had the policy for 12 months (changed from another provider that we were with for 30 years)

Review collected in partnership with GMHBA Health Insurance

  • Verified customer

I am extremely pleased to be a long time member of GMHBA.

published

I have always been treated with the up most respect & thoughtfulness in all my dealings with GMHBA,
& due to my previous health issues I have found by being a member of GMHBA much less stress & anxiety in paying Specialists, & Hospital Stays.

Review collected in partnership with GMHBA Health Insurance

Page 3 of 15
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Questions & Answers

john m

john masked

how much is your top hospital and silver exras cover we donot need pregnancy

2 answers
John
John

$320 amonth a couple

George D.
George D.

We pay annually and expect to pay mid 4k this year

donna M.

donna M.asked

I am looking at Hospital cover for a knee replacement. I am in the 3 year period where I can take up cover before my age is a factor. I am already a member.

1 answer
Elaine F.
Elaine F.

I had my claim made by my Surgeon - everything obviously went well as I had no contact from GMHBA and take it that they dealt with everything - other contacts with them have always been dealt with to my satisfaction.

Belinda

Belindaasked

What would the out of pocket expenses be for weight loss surgery if I had gold coverage?

2 answers
Dorothy McDonald
Dorothy McDonald

Absolutely no idea. Sorry.

Elaine F.
Elaine F.

It would be the gap between the cost of the surgery/anaesthetic and the rebate from GMHBA which could be 'nothing'.

Get an answer from our members and GMHBA Health Insurance representatives

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