I joined for Extras, and I have saved 1000's very happy with contact staff and fees. Most we do not claim as many do it online automatically so I do not have to submit myself.

I have been with GMHBA for 30 years and have always had great customer service, The policies are competitive and sometimes with Corporate Extras, Better refunds.Could not recommend highly enough !

I have been a member for quite along time and don’t plan on leaving anytime soon so I will continue with this membership. If I find a better job with a good pay rate I would consider adding hospital

While other health insurance companies are divesting away from the fossil fuel industry, GMHBA has made no such commitment. I will be changing to a different fund by April 1 if no environmental commitment is made by GMHBA

The GMHBA website had an issue whereby a member couldn't log in and this was an issue for over a month. Extremely poor customer service and no response to a telephone call and an email (sent over a month ago) asking for a comparison of the various levels of cover provided plus costs. Have subsequently changed providers for Private Health cover.

I wasn't made aware of the waiting periods on dental check ups and xrays during the sale of the insurance.
I was hit with a massive bill and a decline on my health insurance card. I didn't even receive an apology from customer service. They weren't bothered in the slightest. I cancelled immediately and unfortunately was left massively out of pocket.

Great until you claim about hospital admission.....issues with item numbers
Issues charging excess where didn't apply not sure what happened....?
Great staff but multiple problems claiming - item numbers argued about with surgery
Claims Process not aligned with surgeon caused angst with parties involved
Maybe not enough technical staff for claims enquiries ?.dont know
Staff very professional esp [name removed] is amazing and [name removed] too.
But.... claims process via email very bumpy lots of swings and roundabouts but this and that....
Issues contacting with long wait times 10 day wait for claiming minimum 15-20min wait on phone. Great people. High premiums.

Only doing this to stop the annoying pop-ups that keep appearing on my machine.
You want 30 words well here goes - ten nine eight seven six five four three two one.

I pay for Silver + Hospital which is top cover for seniors. For my recent hospitalisation I paid an excess ($250 being half of annual excess as I've had a previous admission this year). The GAP after Medicare and Health Fund refunds for my surgeon was more than half of the fee, and the GAP after refunds for my anaethetist was more than one third of the fee.
Health Insurance Premiums have increased markedly in recent years but despite paying more the refunds are growing expotentially. It is time the Health Funds lobbied the Government for changes that see premiums increasing less and refunds increasing more.
It is becoming less attractive for me to continue being insured when Public Hospital care is free!

Can't remember when I joined, but I am more than happy with my GMHBA membership - claims are always handled promptly. My only problem is following the on line claims system so have reverted to hard copy.

I feel I am getting good value and making claims is very easy.
Claims are paid into my bank and very quick to resolve
I have been with GMHBA for at least 15 years

Bit complicated - hard to follow options. Not sure any more. I am considering dropping out all together now.
Claiming is great with f to f people to help you.

Joined in 1995

Fairly good. Yes
Instant hicaps
10 months this time. Previously a long time member till a new job in 1996 paid for it with MHB. Unhappy with Bupa so have returned.

I have been a member of GMHBA since joining as a single in 1983. Since then my wife and children have been added and always had good cover and service

Calling GMHBA is easy. Once you get through the friendly staff help with any enquiry . They explain, advise and give you the answers to your questions. I have been with another health insurance for nearly 28 years. Since I have joined with GMHBA I actually get more rebate back and actually understand what I'm covered for. Claims are easy to process with no fuss. At the moment I am very happy with GMHBA.

Not sure it is good value. We trust GMHBA to be doing the right thing by us. Claims are always processed quickly and efficiently. We have been with GMHBA approx

GMHBA has been our health insurance for over 20 years and we have been looked after well by this company. Claims are quick, easy and with no fuss. Hospital stays and other medical issues are taken care of and the staff are very caring and helpful.

I am very impressed with the rebates we are receiving for extras compared to the ones we were getting from our old fund. I also love the system of sending a photo of receipts to claim- so quick and easy.

Had a few unexpected medical issues this year and GMHBA never faulted. Cant thank them enough. My bills were paid no questions asked. I have no regret for being part of a first class insurer.

Over a few years and I have never had a problem with claims l found gmhba very good when my husband was diagnosed with mind and I also found gmhba very caring