Grey Army (page 3 of 10)

Manager [name removed] did come out and he said the leak is fixed.

After 3 weeks the water stain on the ceiling downstairs has tripled in size SO THE LEAK HAS NOT BEEN FIXED. I would not recommend plumber [name removed] (north Brisbane) to anyone. It took him 10 mins to change the teflon tape. I contacted him back to say I can still hear the water drops in the ceiling but he refused to come back and fix it. I'm a pensioner and I just wasted the money I paid him!!!! DON'T USE THIS PLUMBER.

Rang for a quote, guy came out said he needed to source materials and would send me a quote. A week later he calls and says he still hasn’t found the materials. Then nothing, absolutely nothing. When I called to complain all they had was “oh do you want me to get....to call you?” No apolgy, no acknowledgment of the waste of my time, just told me I was being difficult because I wasn’t accepting of their attitude. Absolutely pathetic. Do not bother with these amateurs!

We asked for a quote to repair oven. A younger person arrived and took 1.5hrs to diagnose ‘the fault. Said thermostate needed replacing. Part ordered and appointment scheduled to come back and repair. They cancelled on the day of appointment to fix oven as they said they couldn’t guarantee and said we should buy a new oven! Any concerns about repair could have been communicated with us at the quote stage instead of ordering part, making us wait for the part to arrive and then not showing up to the appointment. What a waste of time and energy.

brock came to do my job fitting 140x45 to my veranda on time was great highly recomend the services
service I received to day was great highly recommend to any one that asks for reference . great service, on time. love his work. just what im looking for some one to do all the other jobs I need to finish . lots more jobs

Big thanks to Grey Army Brisbane for the fantastic roofing and pergola job at our Nundah unit complex. Exactly what i asked for within my budget without the spin or bull from most other companies. I highly recommend this wonderful company and its fantastic services. We are really happy!

Waited at home for Grey Army guy to turn up and provide quote for jobs. We are getting our house ready for sale and had a decent amount of work to be done.
Wasted my time, never again.

Within 10 minutes of checking out Grey Army web page I was contacted by a member of the group and an hour after that the 3 jobs I had were completed better than I could have done when I was active and not disabled. the cost was very reasonable.

We had Mark from the Grey Army Hallam attend to a correction issue required on a large Shed.
His work was perfect - end result was very pleasing and his willingness to do a little extra that wasn't on the agenda was done without any fuss.
This Guy is passionate about his work. All left clean and tidy. Great attitude.

It took two weeks for them to reply to an email enquiry. Then on the scheduled day for the quote, the carpenter in question never arrived. No communication from him or from Grey Army. I won't be wasting any more of my time with this organisation and I suggest that you don't either.

I had Mark from Grey's Army electrical install a new switchboard and safety switch. I highly recommend this service. After being messed around by a previous electrician, Mark was honest, reliable and provided a professional and prompt service. Installed a new switchboard at a fraction of the cost compared to previous quote, really appreciate the honest assessment and advice.

Waited one full week, for someone to respond to my request for a costing on a job we need to have done.
A complete waste of time & effort even contacting them to be simply ignored.
If you don't want patronage why bother advertising yourself as a SERVICE. To the public.

I had Stuart from Grey Army clean my gutters on Tuesday in Ferntree Gully. Stuart promised to move our gutter cleaning forward if he had a cancellation, to my surprise Stuart rang with an opening which I snatched up.

Stuart was a pleasure to deal with and totally understood our predicament with needing our gutters cleaned asap, highly recommend for not only leaving our house without any mess considering the amount of rubbish in our gutters but also price and workmanship.

Highly recommend and will make sure we use Grey Army again.

Adam from the Illawarra Grey Army swapped a couple of dodgy door-knobs for ones that won't fall off in my hand or just stop working with no warning (!). He was friendly, efficient and reliable. Best of all he didn't charge like a wounded bull. I'll certainly ask for him again for other repairs in my older (falling apart just like its owner), house.

Phillip has now completed two very extensive gardening jobs for us and did an excellent job both times, and was unfailingly polite, consultative and reliable. The only reason this isn’t a five star review is not due to his service at all, but the fact that when the skip was removed from our driveway (by someone else) there was minor damage to the concrete. that aside I plan to use Grey Arny in future.

Arranged to meet a contractor from Grey Army at home. After being there and showing him 2 of over 20 items we needed doing (We are mid full house renovation) he stated he "does not do quotes" and only does charge up. Grey Army's policy is that they provide a quote. I called to make a complaint and the head office had only him as a contractor in South Australia. Would not recommend wasting your time if you are in SA!

Required an LED roof vent installed. Had contacted local tradespeople with no success as we have a tiled roof. Found a local company who could send somebody to do it BUT the quote was for $550 as it sounded like they would have to sub-contract and made a big deal out of it. Our son had recently had one installed in Sydney at a cost of $220 so I knew this was way over the top. Contacted Grey Army and within a couple of hours Craig Biddulph, a roofer, had been in touch and arranged a time at a price of $250. Fantastic and he came from Gosford - 40 minutes at least from us.

Tried with 4 different jobs over priced. 2 not capable of even doing small jobs required 4th not confident that they were not not going to distroy my house. Totally un professional from tbe top down.

Never again. Green waste removal from my 90 year old father in laws house. Job done was very good, but for one hours work $385. Was told it was $88 an hour plus GST. Oh but because there was two people doing the work it had to be doubled. So why charged for two hours work. "We have to take it to the tip and there are charges there and it will take us another hour to unload it." The green waste tip is only 10 minutes away and it is only $2.00 per trailer. And it would have taken 10 minutes maximum to unload.
Then when you ring back to enquire don't get a chance to say anything because the rude man on the phone won't let you say anything.

In summary. Don't use Grey Army. They are rude and rip people off. Especially the elderly.

The boys turned up at the specified time. And from there on, the experience just got better and better. With each job (3 power points, exurst fan and a lamp repair) they went out of their way to make sure that the was no mess. By laying dust covers over benches and alike. Each job, was done in a professional manner. If the need arose, I would definitely call on them again. And will recommend them to friends and family.