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Rosemary CampbellGreater Melbourne (Outer), VIC
House Painter
Never use Grey Army again. I'm left with a mess after getting painter back 3 times to fix mistakes. Short changed nearly $2,000 worth of work. Totally unprofessional contemptable lazy attitude.
1 comment
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- Verified customer
Removal of old balcony
We were amazed how fast we got a reply, then inspection and quote. A week later the job was done by Carpentex. George & Michael were great, very quick and cleaned up everything even though we told them we would do it. Great job and would thoroughly recommend them and we thought their quote was very reasonable.
2 comments
WendyHGrey Army
Thank you for your review, so we can pass this on to your local Grey Army office, can you provide us with the state and suburb that the work was completed
St Marys, NSW
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ReTHolt 2615, ACT
New fence
Had my fence extended by Reno in Canberra. Fantastic job, no issues, would recommend him to anyone. Site cleaned after work completed. Very happy. 10/10 on every aspect of the job.
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Frank the Gardener
The first time frank came, he did a great job of my front yard, I was extremely happy with the work (although I did feel it was over priced). The second time he was over an hour late, the work on the backyard was ok for the time spent but lots of rubbish left behind. I then reached out for him to come and finish the job and didn’t hear back. So I tried a 2nd time a few days later and again didn’t hear back, tried a 3rd time a week later and still nothing. Extremely frustrating and disappointing after a string of unreliable gardeners.
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D GreenfieldGreater Melbourne (Inner), VIC
- 2 reviews
- 3 likes
Sam painter from grey army.
Sam is an excellent painter. He fixed a problem with the ceiling, now it looks beautiful. He knows his vocation well. Painted ceilings and walls professionally. He was polite and works quickly with ease.
I recommend him highly.
Nikki G
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Carmel GSouth East Queensland, QLD
Poor service
Made a time with a guy to come out and quote on fixing noisy ceiling fans. I made arrangements to leave work early for this and he didn’t show up. When I called back he said he had forgotten, and we re-scheduled the day.
When he did come out he said he’d email a quote that night but I never received one. Then someone else from Grey Army contacted me a week or so later to ask how it went and I told them I never got a quote. They said they’d reallocate the job to someone else but I never heard back from anyone.
That was several weeks ago. What a waste of time!
3 comments
WendyHGrey Army
Thank you for taking the time to place this Review. . With our Queensland Region we have 4 areas, can you please indicate the suburb that you are in so we can pass this onto the management team for th... Read more
is area. They will certainly follow this up for youBli Bli
WendyHGrey Army
Thank you Carmel, Our Manager Gina has reported to us that she has spoken to your this morning. She has explained what happened and you will get call from our Grey Army Member
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Matt M.South East Queensland, QLD
- 2 reviews
- 1 like
Thanks Paul
We needed work done on our timber porch. Left a quote request on Grey Army's website and Paul phoned back soon after. He dropped around within the hour and we discussed the situation. We agreed the faulty and dangerous steps should be removed and the porch fence extended to close the gap. Paul's quote was less than I'd expected. He did the job while we were away and the result was exactly what we'd hoped for.
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Happy customer. Would recommend to friends.
Needed the doggie door hole covered in the screen door. Called Grey Army and Danny phoned me not long after I had submitted a request for a handy man. He came out a few days later and did the job. He was polite and efficient and did an excellent job.
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ClevergrlSydney
- 3 reviews
- 6 likes
Overpriced and Late!
He was late by a couple of hours to provide quote. Had to chase quote. When I got my price quoted over the phone it was twice the price of a tradie off gumtree. Very disappointing!
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DonnaMelbourne
- 2 reviews
- 3 likes
Waste of time
Called Grey Army (middle of Jan)for a quote to put a shade sail up. The guy couldn't even come to look for 2 weeks and then it was 7.30pm. It took another 10 days before I got a quote via email. $3300 !!! That's more than any of the professional company's dealing in this business - for supply and fit! Couldn't do the job until end of March! Summers over then - I won't need the shade sail! I thought the Grey Army was for older guys who still wanted/needed to work? These guys don't need the work. They only fit you in when they don't have any else to do. Total waste of time!
2 comments
WendyHGrey Army
Grey Army would like you to contact their Head Office to discuss 13 11 98, please provide your full details and they will investigate this on your behalf. Grey Army members are on average over the ag... Read more
e of 50 and they all work full time and can be fully booked up to 3 - 4 weeks with work. Thank youThere is a big difference between 3 - 4 weeks and 11 weeks, which is what I would have had to wait to get the job done by a grey army guy!
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Pam ArchibaldOfficer
- 2 reviews
- 2 likes
Extremely Happy Consumer
Mark Delaney, electrician, came to put up Lights, Heat Lamps and Fans, His work was excellent and he even tidied up after himself. Great tradesman. Very easy to work with.
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Terrible
Was told there was no one in my area (north east) had to come from Hallet cove, only to be told a travel fee would apply ($45.00) no thanks.
1 comment
Wendy H.Grey Army
Thank you for your review, Grey Army is building up our team in Adelaide. We asked our grey army member Alex if he would accept your job request yesterday. He told us yes, he never mentioned he would ... Read more
charge a travel fee. This is not the policy of Grey Army and Alex will be spoken to about this. Sorry that this happened to you and thank you for bringing this to our attention.Similar opinion? Write a review on ieatwords.com.au!
Boo
- 17 reviews
No show - Sutherland Shire
I needed lawns done temporarily. I was contacted and told the person would do it one afternoon next week. Anyway, that was 5 weeks ago. I was having 50 people over for my father's 90th birthday so my almost 90 year old father ended up coming over and doing the lawns!
1 comment
WendyHGrey Army
Please call 13 11 98 and ask to speak with the management team they will need to investigate this and speak with the Grey Army member in person. Sorry that you were let down, We apologise that this has happened.
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aaaa
work done ok fast service and job done.Garden,plants done seed sown garden now growing. Happy service guy and friendly man
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J9Greater Melbourne (Outer), VIC
- 56 reviews
Very slow to respond
I had used Grey Army a few years ago but don't think I'll bother using this company again - obviously it depends on who you're referred to a bit of "lucky dip" on customer service. I recently called to see if I could get someone out to put a gutter on an already built pergola, was given a persons name and sent a text with details saying "they'll be in touch shortly" and then nothing. Around a week later I finally get a call from the person but told them I had already been in touch with someone and had the job sorted. They didn't seem very in...Read more
terested, would have been nice to just get a call initially to give me an idea of when they would be available for the job and if they were actually even interested (I got the impression they weren't). Didn't think it would take a week for a company to get in touch about a quote or job, certainly didn't take the other person I contacted that long - he already had the job done by the time Grey Army got around to calling me!1 comment
WendyHGrey Army
Can you please call our office 13 11 98 and provide your full details, we need to investigate this for you as this is not how the Grey Army Head Office expect our customers to be treated. We cannot l... Read more
ook into this till we have your full name. Thank You for placing this review.Similar opinion? Write a review on ieatwords.com.au!
MaggieAU
Prompt Response, Organised, Skilled and Professional.
Requested a quote for handyman jobs on the Central Coast of NSW. Michael arrived at the time we agreed on, quoted a fair price and completed various jobs such as adjusting and fitting cabinets and bench, fixing shower doors and assembling flat packs. He had all the necessary tools and materials on hand and completed the work promptly and to a high standard. I was so pleased with the results that I have booked Michael for additional work.
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SkyBrisbane
Two jobs, 2 tradies, both FANTASTIC
Im nervous woman who lives alone and i wd recomend GA absolutely. From my first call, to finished jobs i cdnt be happier. My indoor blinds had to be installed into steel and brick. First GA guy told me what needed to be done and recommended a second GA guy to do it, both very pleasant efficient professional guys. With my ceiling fans, i messed him about abit with rescheduling twice, he was great, very considerate and did the job he quoted. Informative, well mannered and pleasant from beginning to end, thanks South Bris Grey Army, you're great.
1 comment
WendyHGrey Army
We thank you for taking the time to place this review, we will pass this onto our team in Brisbane, Thank you once again
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Romeo.LisaMelbourne
Already zero stars before they came out to give a quote
I called the Grey Army today to advise that my gate is heavy and needs new hinges, I called early morning, received a call back at 2.45pm, that's fine. Without coming out the guy on the phone said I need a new gate and he knows someone who can give me a good price. No thanks. Disgusted in the service. Never again.
6 comments
The guy said he was from Sunshine, could not understand what his name was but I have his number if anyone is interested. Appalling. Will tell everyone never to use this business.
WendyHGrey Army
We have looked into your review you lodged the job via our web site which they received at 11.41am . You called Melbourne office this afternoon and spoke to one of our team leaders, She apologised on... Read more
behalf of Grey Army and agreed that our Grey Army member should have visited your home to provide a free quote. She mentioned that we will be taking this up with the Grey Army member in question as we never quote over the phone we visit homes to inspect the work requested. You mentioned also that you have already had two quotes to replace the gate and you wish for new hinges only. We offered to send you another Grey Army member and you declined this and before the call ended you said you would be placing this on all social media. . We do appreciate your phone call as this allows us to help, assist and rectify any concerns when permitted.Yes I got quotes for new gates and after professional advice was told new hinges were all that I required. Your grey army caller was not interested in even visiting. So I will complain to anyone I can about this shocking service.
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Its excellent
Their great and excellent worker and it’s worth price..we want mark in the future his a very great worker and mark he keeps his word about when the work will be completed.
1 comment
WendyHGrey Army
Thank you for your review, can you private message us your name and contact details, we can then pass this onto our grey army member.
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Deb DGreater Melbourne (Inner), VIC
- 4 reviews
Handyman for my apartment
I organised for a handyman to do a number of jobs that I couldn’t do -
Hanging pictures and repositioning, installing hooks on doors, fixing my table leg, tightening of screws on furniture and cleaning of my bathroom fan
Quoted, invoice written and all jobs crossed off and payment made on the day finished
Very professional and lovely guy
2 comments
WendyHGrey Army
Thank you for your review, if you can send us a private message with your full name and state you are in,also if you can provide to us his name, we can let our Grey Army Member know
Deborah Deckys
Victoria
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Questions & Answers
missy Yasked
Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is
1 answer
Wendy H.Grey Army
All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you
JulieCasked
I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.
2 answers
I don't know.
Wendy H.Grey Army
If you call our office 13 11 98 and ask for Robert we can organise this for you Thank You
Jan Lasked
I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Thankyou
Jan Lumley
1 answer
WendyHGrey Army
Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you
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WendyHGrey Army
Please call our office 13 11 98 and provide your address and details so that we can investigate this further for you Thank You