In last few years, I have been unlucky selected 3 times to have Herron Todd's by the banks regards refinancing and I was given about 50% lower figure than average market value, so I stuck. I remember clearly that one of Herron Todds' valuers' name is [Name Removed]. Recently I was given to PRP Valuers and the result is 25% higher than average market value, finally be able to refinance.

Not at all happy with the valuation done. It was low. Four years ago I have done valuation it was 600k, only 60K more in 4 years with additional renovation done. Not at all realistic, if next time any bank advises me they are using Herron Todd White, I would back off 100%.

Wanted to say thanks to [name removed] for valuing our house substantially less than the valuation he did two years ago... We have pumped quite a few $$$ into changing our yard shape (retaining walls etc.) and renovating our house, and as a result this apparently means it's now worth less than before the pumping money into it.

Sales in our area have been reasonably steady and constant so there is no reason why our valuation should have been less than two years ago... This mob are definitely inconsistent with conducting valuations and by the looks of it, useless overall.

Can't seem to avoid them depending on the bank you are going with, but good luck to all who have to cop a ridiculous valuation from Herron Todd White!

Definitely avoid these guys, they don't do their homework at all on the property and guesstimates a value if they don't find enough information in a suburb they don't know.

Wouldn’t use them, valued my house at the same price it was purchased for 5 years ago, when equivalent properties in the same suburb are selling for much more. They are out of touch.

We recently had the misfortune of having our bank select todd herron white to do a valuation on our property.
My wife provided information concerning the increase in block size etc.
The valuation provided was less than one undertaken 8 years previously and much less than any other provided.

I had Herron Todd White come in value the property twice they are absolutely terrible and cannot get there damn valuation right, my neighbour had his property valued at 100K more then mine when his is smaller with a different valuation company HTW came and did mine and they were 94K lower then market and 125K lower then my neighbour how the hell did they get that valuation done??

terrible never ever ever will want to use these monkeys again.

Herron Todd White does property valuations in Blackbburn area for Commonwealth Bank. They did the valuation of my house, twice in 3-4 months. Each time the valuation was abysmally low. The same property when valued by other valuers came higher but the range was almost $ 70000- $ 80000 more than HTW.
Needless to say CBA will never get my mortgage portfolio when I refinance.

I would like to leave this review so that everyone is aware of Herron Todd and i request everyone in Australia to not engage them.
They value your property ridiculously low which doesnt make any sense.
My property has been valued quite low and very disappointed with them.
Let me give all of you some facts:
I built my house in 2016 for 570K which was valued for 570K and approved by bank. Today the land price has increased by 16.12% and the construction price has gone up by at least 10%. So today bank and valuation companies like Herron Todd are happy with the valuation of land but the existing buyers don’t see that valuation at all. They are disrupting the market and making people suffer.

My lender appointed HTW to undertake a valuation for finance. I was contacted within a day to arrange the inspection, the valuer was on time and courteous. The valuation report was completed promptly and the value was similar to what we expected. Recommend these guys!

Am in the process of arranging finance for a new build apartment. HTW cannot find comparable apartment blocks in the same inner suburb postcode so they just chose three random 2 bed 2 bath apartments. Two apartments were over 15 years old and unrenovated, the third was a property marketed to a completely different demographic.

The blocks they chose were not even comparable 12 apartment 2 storey block down an alley with a knackered kitchen and bathroom was used to value a 25th floor north facing apartment with extensive amenities.

Valued the amenities of the building at less than zero and undervalued the property by 15%. Fortunately should have enough time to find another lender.

I required an urgent valuation but was informed the turnaround time is at least four days. I left my details for a call back to see whether an urgent valuation could be accommodated. I didn't expect a call back, so it was a pleasant surprise that I received a call that afternoon that the valuation could be expedited. I don't know how their other services fare but their administration side I am very impressed with.

HTW evaluated almost one acre block in Slacks Ck (250 Sqm zoning) with house on it so low that you can’t even buy a reasonable 4 bedroom house on 600 Sqm block in Slacks Ck for that. Either they are so much out of touch from the local property market or are too scared from banks. To cover themselves just try to ruin people’s properties values. Definitely not recommend them even if bank is insisting to use them. Better to change the lender instead of using HTW.

They have no real idea. They use an app to run figures instead of using common sence and real valuations. No response to complaints i made. Look at how much theyre in court. Drongos. Do not use them. They valued my studio in Sydneys Dee Why for 100k like seriously big drongos. I wonder if theyll pay for the cops if a brawl erupts to buy the property at their valuation. Do not use and refuse if the bank wants them

The bank requested a valuation due to restructuring a loan. The valuation was so low it was ridiculous and the valuer was so rude. Probably why the banks use them, to get more money out of people for Lenders Mortgage Insurance. You couldn’t buy a house in our suburb for what they say it’s worth.

I used HTW and the other big valuer come on the same day valuing my two units in Chermside, two units of the same floor plan same aspect on different floor, HTW valued the one on the higher floor (better) 10% lower than the other valuers did and it was much below what we got the contract for.

I am a small size developer and has welcomed numerous valuers on site and I found HTW is the most conservative valuer of them all.