I looked into a 'pop up' advertising a product available through this company. I made an account, made the purchase, money taken out of my account & today, their 'closed permanently.

Do not give this company your card details. I returned items unopened via registered mail first week of April and they still have not refunded. When you ring the number no one answers and when you email no one responds. Consumer ombudsman next step.

I cancelled my order after receiving a 2nd delivery. They said yes all good. Then another deliver arrives and they take the money out of my credit card without my permission. When I have called I cannot get through and when I send an email it bounced back. I will now have to cancel my credit card to stop future payments and have no way to rectify this. Do not use this supplier as it is not worth all the hassles to stop after the first product delivery.

I placed an order over a month ago. Two weeks in I called to follow up my order to be spoken to rudely by an unprofessional and aggressive team member. She stated that within those two weeks my order hadn't been dispatched so I requested a refund. It's been over a month in total and I have not received a refund or products. I've called several times to only be greeted by answering machine. Customer service is not this company's priority. They are rude thieves with no customer service skills!!!! Absolutely disgusted.

ordered 16daytrial of Foundation no More September 12, 2017. want to cancel and tried calling them but they don't answer.

I placed my order and it took 3 months to arrive..
when I made enquiries I was made feel like I was being a hassle. I said send what I asked for after they tried to push me onto another product and then don't send anymore.

I am very disappointed with the high life customer service this time. I have recently purchased Foundation No More trial with high life and this is my 3rd purchase with them. I am not happy with the foundation color and have been contacting the customer service all day so that i could get the authorisation code to send the product back to them. I have constantly been on the phone and left several messages with my name and number but no picks up or call back even.

I have been using immortal for over 1 year. It is much cheaper to buy online and in the past I have had shipping delays but when I've called it gets sorted quickly. No delays over the last few orders. I just love this product! I love my skin for the first time in my life. My red acne scars have competely faded and I seldomly have a break out. After running out of this product I have tried other products but quickly make another order to get some more. Nothing else I've tried even compares. My sister and mum are now converted too!

Ridiculous..... I ordered and paid on 15 MARCH, received today - 19 JULY. FOUR MONTHS !? Not a single courtesy mail or explanation.
I am sending the product back without even opening. If they can be THIS slack delivering, I have ZERO faith in anything they sell.

Ordered once from this mob, they are very cunning. Will not answer or return calls. Have logged a dispute with credit card company and will be formally making a complaint with ACCC.

I have rang three times now and left my name and number as lines were busy. I even left a message on FB page and still waiting for a response. My CC was debited on the 7/6 and still NO PRODUCTS!!!!!!

Very disappointed never received the product ordered. But they were quick to take the money out of my account. After 2 weeks I rang the company to only be told it's in the warehouse but was never sent out, call me in a week maybe we will send it then. Over a month now no product no cash not a happy customer.

Do not order products with these people. I sent mine back because I wasn't happy with their service or products because they simply didn't work. I paid for the postage and returned them exactly how they explained, but today I had a letter from a debt collection company demanding I pay $147! Lucky my dads a lawyer. I strongly advise against doing business with these people...

I have tried calling this company to simply ask a question about their product and they do not answer their phones. Do not order from them.