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85 questions from our users

Ray. R

Ray. Rasked

What does it mean exactly with the H on freezer display

No answers

Lasea Olivier

Lasea Olivierasked

Halo I have a fridge freezer bought it in 2011.Now I don't know how to remove bulb for fridge light. PLEASE HELP ITS THE FIRST TIME Mrs Lasea Olivier The fridge freezer is a absolute joy.

1 answer
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


A Jallow

A Jallowasked

My fridge stops working but the freezer is. Any help?

3 answers
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Les Lengyel
Les Lengyel

Mine did the same cooling fan for fridge stopped working freezer was fine need fan replaced.

Tonilea C.
Tonilea C.

Mine has done the same


Tling Za T.

Tling Za T.asked

hello I bouth this refrierators a bouth 4 year a go an now fridges is not cooling freezer is still working can you tell me that what wrong it that please

3 answers
Les Lengyel
Les Lengyel

Cooling fan for fridge not pushing cold air from freezer up to cool refrigerator.

Hisense
Jasmine F.Hisense

Hi, If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Tonilea C.
Tonilea C.

Number doesn't work


Jude

Judeasked

Why does my fridge show a H on the door. And how long does it take to get parts to fix the fridge if needed

1 answer
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry further if need be, depending on your location can take 2-3 business days for repair agent to receive parts.


Beatrice S.

Beatrice S.asked

Bought my fridge a year ago now the water dispenser water not coming out if you press any help?

1 answer
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Matty

Mattyasked

Had our Hisense fridge freezer for 2 months and light has stopped working any suggestions on why or how to fix. Ty

1 answer
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Duncan R.

Duncan R.asked

Hi, my hisence freezer keeps icing up. I have emptied and defrosted on numerous occasions and yet it still ices up. Any suggestions?

No answers

ralph k.

ralph k.asked

I accidentally left a door open and woke up the next morning and closed it. And realized that after some time the fridge was still not cooling, while the freezer was still working perfectly. What should I do?

1 answer
Hisense
Jasmine F.Hisense

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


delight007

delight007asked

Hi there, my Hisense has the freezer at the bottom and fridge on top and the door tem setting in front with super freeze. But recently started making a high pitched noise when motoe is running. Whenever i put anything in the fridge also the alarm stopped working as well (the alarm that goes off if yiu have the door open too long and thw alarm button does not work either. Should I be concerned?

2 answers
Hisense
Jasmine F.Hisense

Hi delight007, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Sally W.
Sally W.

Ive had the same issue, but this morning it switched off and no power at all


Avis W.

Avis W.asked

How do you stop an alarm going off constantly. The fridge and freezer is not overstuffed in fact only half full. We've turned it off for a day just in case it was icing up. I'm at wits end. The beep drives me crazt

3 answers
Pottsvilleprincess
Pottsvilleprincess

Im sorry to say i havent experienced this problem. Call the supplier.

Hisense
Jasmine F.Hisense

Hi Avis, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Avis W.
Avis W.

Thanks will do.


Lisa S.

Lisa S.asked

Hello I bought a HR6BMFF320 and noticed it is plastic backed apparently they are a fire hazard and should be discontinued is this true please very concerned

1 answer
Pottsvilleprincess
Pottsvilleprincess

Report that to who ever you bought it from. Ask 4 a refund


SAM

SAMasked

Model HR6FDFF630S freezer stopped working, 3 months past the 3 year warranty. Any ideas??

No answers

Tamara

Tamaraasked

We just bought a hisense fridge. When we turned it on it kept beeping then the fridge light goes off. We turned it off and on again at wall but did it again. Can anyone help out with this ?

1 answer
Marie T.
Marie T.

Did you find an answer for this question?


Metubeener12

Metubeener12asked

My hisense French door fridge has started to freeze up things in fridge. What do l do to stop this from happening.

3 answers
Cynthia L.
Cynthia L.

Ice maker not working. Brand new fridge/freezer

David S.
David S.

Mine made it 8 days, stopped freezing things and no ice also.... piece of crap!

Pottsvilleprincess
Pottsvilleprincess

Mine did that as well. Call them, the element has broken. Mine has now been replaced.


debmeg

debmegasked

does it have drip tray

No answers

David.W

David.Wasked

The bottom freezer draw, whilst it closes with a slight wobble, does not seal completely. The right side is a flush seal but the left hangs slightly ajar. Any suggestions?

No answers

Barry C.

Barry C.asked

broken right freezer door glass who fixes them live at bundaberg

No answers

Evord K.

Evord K.asked

The freezer is freezing but the fridge is not cooling. Any help?

1 answer
Odekunle A.
Odekunle A.

I have been in tears ever since I bought my chest freezer 80000 Naira gone just like that


Doris K.

Doris K.asked

The freezer is freezing but the fridge is not cooling. Any help?

1 answer
Evord K.
Evord K.

Hello, did you get solution for this? i have the same problem, please help


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