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88 questions from our users
Evord K.asked
The freezer is freezing but the fridge is not cooling. Any help?
1 answer
I have been in tears ever since I bought my chest freezer 80000 Naira gone just like that
Doris K.asked
The freezer is freezing but the fridge is not cooling. Any help?
Dave P.asked
Question regarding the time to get down to operating temperature from new ??
Purchased yesterday and after 14+ hours the fridge is only down to 8deg and freezer at -2.
KAKOOZA T.asked
I have a new 60l fridge which has worked for two months but it currently has a problem of working for 5 seconds them it switches off itself..what could be the problem?
2 answers
check the p c b
May be the compressor is not kicking on
Sorry nothing can be done because that is how hisense fridge works. I have been crying ever since I bought mine
Natasked
Hisense HR6FDFF630S 630L French Door Fridge freezer, both fridge and freezer have stopped chilling/freezing. Any help?
GVHasked
I have broken the BLACK glass panel on the front left top of my Hisense fridge, model numberHR6CDFFS12GB
Hoe do i get it replaced?
Helena Basked
Bought a side by side high sense fridge its one day old plugged it in after 4 hours it the second day still no ice, when will it start making ice?
Lisaasked
My fridge freezer has stop making ice and only had it 3 months
2 answers
As it is still under warranty, I suggest you contact the company from where you purchased it.
My dear they will tell you nothing. I bought mine 3 weeks back it made ice for just 4days and stopped, when I took it back they where telling me nonsense
Zac12345asked
Have a hisence hr6fdff630s french door fridge and the alarm no longer goes when door is left open... is there on on off switch for this alarm or is there a fix anyone knows of? Thanks
1 answer
I'm sorry, but have absolutely no idea why. I am not a refrigeration mechanic, I just happen to have purchased two Hisense refrigerators which both failed in days.
I suggest you contact a local fridge repair business.
jaswal68asked
I have a HISENSE HR6FDFF630S French Door refrigerator. The "impact pole" for the water dispenser has broken and I'm about to purchase the replacement part, however I cant find any instructions, does anyone have any suggestions?
1 answer
I would suggest you contact your retailer where you purchased your Hisense Refrigerator from and ask them for the name of local repairers from whom you could purchase a spare part. They may also give you a guide on the replacement procedure. By the way, this item will probably come as a complete assembly and should be a simple job to fit if you have some basic mechanical knowledge.
Anadzasked
Hi,
I have Hisens refrigator.
It's over freezing and in the same time the refrigerator doesn't work.
Any ideas or help to fix it ?
2 answers
You can try the old "switch it off (at the wall) and leave it for short while, trick" to see if it resets, and if that is not successful.........well, based on my past experience, I would contact the retailer you purchased it from and ask for a replacement. That is of course if yours is still under warranty, which is 2 years I think............
Best of luck.
I which mine would over freez.hmmm !!! Mine is not cooling or making ice
Poss N Aasked
Do you fill the ice tray up through the slots above the tray or does it pull out?
1 answer
Sorry, I don't have an answer for you about this. The reason is we never bothered with ice cubes.
Have you asked the retailer you bought it from or maybe Google might have the answer.
Cheers................
Georgeasked
Hisense HR6FDFF630S 630L French Door Fridge freezer, both fridge and freezer have stopped chilling/freezing. Any help?
No answers
Leoasked
My Hisense HR6FDFF63OS when you plug the power in and turn it on the fridge light come on and when you open the door again the light is off can you tell me what would cause this? thanks
Louieasked
How do you clean the crisper in this refrig? Little pieces of food get between the front and main section.
No answers
David Casked
My hisense BCD-553WPB/HC4 fridge alarm goes off indicating the doors open however it's not, when turning off alarm icon this then turns the fridge light off inside, we have tried adjusting the height level etc still to no avail, anyone have a clue what this issue may be? Only had this fridge for 3 months
No answers
Lena Kasked
My hisense 630L fridge alarm goes off indicating the doors open however it's not, when turning off alarm icon this then turns the fridge light off inside, we have tried adjusting the height level etc still to no avail, anyone have a clue what this issue may be??? Only had this fridge for 4 days!
1 answer
Mine does not have a door alarm but, it has an alarm that when the electricity goes off and comes back on - the alarm goes off - not sure why, but we just takenchild kick off, hit the alarm button and then child lock again and it stops.
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