My 2022 Holden Colorado was due for its 12,000 service. I called to book it in, I mentioned three things on top of the scheduled service. 1) Navagation/maps needs an update as it’s not functioning correctly 2) Asked if they could order the nudge bar sensor wire loom so that the front sensors could be connected 3) I mentioned that occasionally the car doesn’t go into reverse instead revs out in stationary position. The customer service person was polite and friendly, stating that she would ensure the wire loom was ordered and ready to be install...Read more

So I (foolishly) bought a Commodore ZB RS wagon, and had a Holden genuine towbar fitted by the dealer. Now the park assist doesn't work and my local dealer who is 40 minutes closer than the dealer I bought it from (and has serviced our cars for 5 years) won't fix it. Sure they tried a few simple things but now they are saying they need to remove the rear bumper and it won't be covered by warranty!!! Freaking unbelievable!! I am the first private owner of this car (it is a dealer demo) and it has 4 years warranty left. The original dealer is hap...Read more

Awesome service from enquiry to purchase of 2 new Holden Calais Vs. Treated with the utmost respect, spend plenty of time at delivery going over the many features of the vehicles and phoned us two weeks later to 'check in' and make sure we are still loving the vehicle and don't have any concerns.

First service arrives and service team member explains everything they will be doing- offered a lift or sit and wait in the comfortable waiting area for the 1 hour service. Once services has been completed, car is driven to to the undercover pick up a...Read more

As you can see...i havnt rated them yet, but will when once they fix the problem with my sons SS sedan he bought around this time last year for quite a large sum of money.

Ive just read every review going back 5 ish years...and at face value the complaints are 95% the same. Yet the responses from the owner state " we take every review seriously, and have steps in place to stop it from recurring". Which clearly does not happen. And no, i don't want to josh......yet.

Tail shaft
Pressure plate
Clutch
Radiator
Oil leaks
Radiator hoses...Read more

Two days ago to took my car for the service as there are esp on and off light showing on dashboard as malfunction.
Try to fix it there and they said they fixed it as clean dirty throttle body and found error code and clear it and road tested. the esp on and off light is gone.
This is the fix.
But the beginning that I told them the esp on and off light sometimes is gone. not showing on the dashboard, like like no problem and sometimes on again.
When I took back my car, the esp on and off light are not showing, I also thought it's fixed at ...Read more

Booked appt arrived at dealership castlehill only to find that it hadn’t been put in system. Back window not working as I advised young girl she advised warranty ran out, I advised that this issue was looked into in warranty time only to find that the same issue had arised again. Didn’t want to know about it! I was then advised that it would cost me $160 to get just a quote for the work!
I left! Rip off! I went to s mechanic to have a headlight put it as I was not going to ask Holden to do it! Wanderful guy is going to check it out for for ...Read more

UPDATE:

An update on the Holden Calais, Motorama City Holden (The Dealer principal & and Service Manager) have meet with Dan and I this afternoon. To say I was highly charged and ready for a fight is an understatement.

This was thankfully quickly over and we came to an agreement that was suitable for all parties. Motorama have acknowledged that We were given miss leading advice which lead to major safety concerns of us travelling in the car or even worse endangering the life of our children. Hopefully by this time Monday this will all be...Read more

I purchased a Holden Captiva in 2012 second hand with low kms and boy did I get a lemon! I had to have the motor replaced by Holden due to a fault with the Roller Rockers - something that Holden was very aware of.
After lengthy discussions with Pacific Holden at Gateshead they finally agreed with the ACCC that yes this fault needs to fixed and not just my car there were many, so a new motor goes in in 2105. I had two friends with Craptivas going through simular issues.

On we go from there with several other problems with the car to which I'...Read more

This review should have been written 4 years ago. I purchased my new Colorado from Ballarat Holden, and was advised on purchase it would be 12 weeks for the canopy to arrive, which i excepted. After the 12 weeks i said where is my canopy. After a few choice words back and forth with the new car sales manager, he said the canopy was never going to arrive within 12 weeks and it was to be 6 months. His next comment is what took me back, i did what i did to get the sale we all do. Go Ballarat Holden.
Every service i have had nothing but issues, the...Read more