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Instyle Solar (page 3 of 5)
Shaun
- 3 reviews
If I could give more stars I would
After saving me from being ripped off from a different solar company instyle has been fantastic very professional and punctual and above all the customer service is second to none I will be referring them to everyone
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A professional company that does what they say they will do.
The sales process was very professional and the installation happened as they promised. The installation team were quick and polite and no mess was left. The system works as promised and the savings we have seen after the first full year are in line with the forecast. Only time will really tell for the longevity of the panels and the system but so far everything is on target and as promised. I dealt with 4 companies in obtaining quotes and was happy with the Instyle Solar results. There are too many cowboy companies selling cheap systems and it can be a minefield when you really only get one chance to make the right decision. Thanks.
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Wayne HuntWide Bay-Burnett, QLD
- 2 reviews
I NOW LOOK FORWARD TO VERY LOW IF NOT $0 ELECTRICITY BILLS
The installation was faultless and all personnel I dealt with were extremely helpful especially Kathy and the installers. Don't go past Instyle Solar for one of the cheaper companies that may not be around tomorrow.
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Paul
- 3 reviews
- 2 likes
Great experience! Excellent quality!
We just received our first bill after getting the solar installed, there is a big difference in bill and we are extremely happy about this .
Even though Instyle solar were not the cheapest quote we received, we were happy to go with them due to the professionalism of our consultant and the information given to us in regards to the best panels for our home.
The installation of our system was faultless. the team were very efficient and friendly.
Thank you Joel!
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Andrew ClementsSydney, NSW
No pressure, and great quality
The Sales service was exceptional. the team was not pushy and worked to our time frames and desires. The information presented to us was backed up by facts (true to their word). Thank you.
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KarenSouth East Queensland, QLD
Great communication, they make it easy and simple!
I found this company online and sent off a email enquiry, and have since found from the beginning no question has been to difficult and they have always been accommodating! They were able to meet on a Saturday morning to discuss what would suit our home and Fabiano came out and took the time to explain how everything all works and to make sure that we had the right size and type of system for our home.
On the day of installation the team turned up on time and I explained how to operate the system once it was installed- throughout this whole process the communication has been fantastic - I’ve been very impressed!
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DavidSydney, NSW
- 2 reviews
- 3 likes
- Verified customer
The Installed system did not meet up to our expectations
To begin with all seemed fine with and we felt we were going to get an awesome system then the 17th of July turned up … installation day... Our sales guy, used a google maps picture to determine how many panels we could fit on the roof, covering a water heating panel and ignoring the tv antenna on the roof. There was no site inspection so job was delayed due to the need to remove the water heater and reposition the antenna cables, we were not able to place the expected 33 panels on the roof then the job site was also left messy. Our experience...Read more
was further complicated by one of the arrays not being programmed correctly in the inverter, the starting voltage was set to high so the eastern array never turned on so the first 3 months we only ever got 4.6Kw from a 31 panel system. Unfortunately we seemed to get no after service from the NSW side of the company but I was able to reset the level in the inverter. In the end we were promised a battery ready 9 KW system and got a 6.5 kw system incapable of attaching batteries in the way that we intended. The matter needed to be taken to Fair Trading. We have now been dealing directly with the head office and although it has been a long haul and we are still short an expected 2 KW to our original expectation. A compensation has been reached. The Quality of the product is high, the actual installation was done professionally, a few unfortunate mistakes and miscommunications left us dissatisfied with the outcome the a lack of after service and communication left us dissatisfied with the organisation.1 comment
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happy customer :)
Extremely happy with the customer service I dealt with Jonah hicks. He found me the best system to suit my needs and budget. Gave me an amazing deal. The installation was very professional as my wife was only person home they were in and out within 4.5 hours :) highly recommend them for anyone interested in a quality solar system :) Anthony Parry
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- Verified customer
Such a smooth and easy experience
After being dobbed in by my partner as the contact to talk to around getting solar for our house, I was kind of dreading the experience from previous dealings with online advertising. Boy was I wrong. Right from the intital contact phone call even up to 3 weeks after installation the service from Instyle Solar has been great.
Initial contact was made to myself via a phone call and was greated pleasantly and professionally for an onsite appointment could by set-up. I have very limited time availability, and Instyle were very accommodating to...Read more
my needs. Then we come to the onsite visit. I had the pleasure of meeting Fabiano. Not only was Fabiano great to deal with, he had completed all his reasearch on the property and had pre-prepared different options that would be suitable for my property, including different Panels, invertors and payment methods. He was expremenely professional, explained everything and no question was too hard or too 'stupid' for him to place energy into answering. After empowring me with all the right information, it allowed me to decided on the best, cost effective solution for my wants and needs to take away and make my final decision. My decision became fairly simple and gave Fabiano the go ahead. He again was very professioanlly and accommodating to my needs to organise an installation date that suited me. We move onto the installation by Gary and his offsider. Communication was excellent from both Instyle and their installation contractors. They arrived on time, again where very profressional and efficient, even with the small sprinklings of rain and kept us in the loop during the entire installation process. The install was completed just not long after lunch and Gary had not only completed a first class job, he had made sure that they entire work site was clean and left in the exact state as it was when it arrived. A complete run through of the system was giving, including how to use the app and keep track of your solar system. From been quite apprehensive to having a great experience is the best way i can desribe my dealings with Instyle Solar and their team. This has been even more amplified the the after sales service received, through to ensuring the loop has been closed with my electricity supplier to have my old metre replaced. I cannot recommend Instyle Solar enough.Similar opinion? Write a review on ieatwords.com.au!
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Drew J.South East Queensland, QLD
WOW- Totally Amazing
Special Shout out to Bryan Adams, total Rockstar who ensured that everything went smoothly even if I was driving a hard bargain and changing dates on him at last minute!
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Dominique G.South East Queensland, QLD
Couldn't recommend anyone one better!
We couldn’t recommend Instyle solar enough to anyone interested in getting a solar system. I was called following lodging and expression of interest online, unable to speak at the time of the first call the in style solar representative was very accommodating in finding a time that worked for me to further discuss. We made an appointment to meet with Fabiano a Solar consultant from the company. He went through everything and didn’t hesitate to answer any of our questions. He was so knowledgeable about the product, professional in his approach a...Read more
nd the biggest thing that stood out for me was his honesty. My husband being an electrician who had previously had a little to do with solar with the company he works was weary at the start as I had selected the company and had a fair idea of the size system we would need but let Fabiano come back with what he thought was right for us. He was very impressed although we had intentionally mentioned a slightly larger system it was explained why we only needed the smaller size and he kept in mind we wanted to put on an air con system to our house as well. We felt like Fabiano had our best interest in mind instead of how much money he could make from our sale. The installation was done very well, the work was neat and tidy and of a high standard my husband was present and impressed with the workmanship. I have never had an issue getting through when calling they have always answered promptly and answered any of my questions or concerns. Neither of us have any regrets and would love others to have the great experience we did!Similar opinion? Write a review on ieatwords.com.au!
Excellent Solar service and Intel
Very happy with our Solar installation with Instyle Solar. The information provided by Fabiano with all the relevant details and how the process actually works.
Next was the solar installation completed by Mark and team, they were very thorough on the process.
The solar process in its entirety did not take too much time, I contacted my energy provider and let let them know i had solar after the installation.
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HargiesSouth East Queensland, QLD
- 2 reviews
Nervous decision for solar
we had a smaller solar system on our old house with the government feed in tariff of 43 cents and it never seemed any good, so we where nervous to get another one, but thought we would have another look as the systems where larger and came across InStyle Solar.
They did seem more expensive then companies advertised on TV but they where up front with no hidden cost, in fact there payment plan for 5 years which we used meant no up front cost and payments are the same as what our electricity bill was, and since it has been installed we have been i...Read more
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SamSouth East Queensland, QLD
- 4 reviews
- Verified customer
Very professional outfit
I found the process from the start to completion of the highest standard. You were informed of each step and the team involved were very professional.
This is a major outlay and cost so you want to feel safe in your decision. Instyle-solar provided that comfort of mind.
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ClintonSouth East Queensland, QLD
- 2 reviews
- Verified customer
Amazing results promised and delivered
We had an existing small system that wasn't really delivering the results. I heard about people savings heaps of money and getting amazing results with solar energy. I thought I'd better explore options as I thought the whole government rebate and energy provider thing had died out.
I saw Instyle Solar on Facebook and gave them a go. Fabiano was great at taking us through the detail and providing support on the process. I didn't have to do a single thing and Mark from the installations team did the job very quickly and well, they even to...Read more
ok my old system off neatly for me. Andrew was great from support when I had questions on connecting my inverter to my network for stats. All in all a great experience and the results are looking really good already!Similar opinion? Write a review on ieatwords.com.au!
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Breck M.South East Queensland, QLD
- Verified customer
Most excellent solar
The process was very easy. The rep came an signed me. Next was the installation, that was all handled by insolar. Again, all too easy. All i had to do was contact my energy provider, origin, let them know i had solar. Then i switched to agl. Again all too easy.
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Quality product and professional staff,seamless from start to finish
No problems at all they did what we signed up for Sales person professional, installers professional, office staff professional around great all round experience.
I would recommend In Style Solar to anyone wanted to go solar,
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MarekSouth East Queensland, QLD
- Verified customer
Great service and friendly staff.
The service was great and the advice was very helpful.
The staff were friendly and professional. I would recommend this service to anyone. The solar panels are very good quality.Easy installation.Thanks.
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No issues at all!
The entire process was made easy. From The initial contact to installation. The sales pitch was factual & understandable. All staff were professional and I was kept in the loop of every stage. Highly recommend to anyone wanting solar. Installation took approximately 5 hours.
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Donna Odell
- 2 reviews
Great personal service
What great personal service.
Every aspect of ‘Instyle Solar’ was friendly, informative and professional.
Easy installation, with little interruption to my day.
The panels are also ascetically pleasing.
We definitely recommend Instyle Solar.
Thanks you so much guys.
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Karl B.Instyle Solar
Thanks, David for the honest review, unfortunately despite our best efforts sometimes things do not go to plan, we have taken everything on board and doing our best to eliminate the shortcomings that ... Read more
affected your particular job, we are doing this by providing more documented training, all at Instyle Solar appreciate your business David and wish you all the best.