First time I have ever had an extended warranty and the first the I have had to make a claim. Was pleased to see it was approved and will be fixed. Best thing I ever bought for a car well worth the money. Service was fast the girl that rang me was very polite and professional without making me feel like just another claim. And I have only had the policy since February this year. Great service q

Great company great staff great communication couldn’t fault them at all highly recommend they kept me in the loop they had my vehicle towed very quickly to the repairer and the next day the company called me with the update

integrity processed my warranty claim very quickly allowing the workshop to order parts and return my car to me quickly. this is my 3rd claim and they have acted well each time.

Policy is great value and wouldn’t think of being without it. The team make it so easy to deal with and they are extremely thorough. Offers a great sense of security.

integrity extended warranty was no hassle claim that was approved in 48 hours. My warranty included a hire car for the time of it took for the repairsz
Very happy with Integrity and would recommend.

After 1 week of having the car we had a problem. Not knowing if problem was covered under our warranty spoke to Brett Warne and he ensured us it was and quickly and promptly organised everything we needed to get car repaired. We are very happy and appreciative with the service he gave us.IT was the Alternator that we had replaced in a rav4. Thank you

Thoroughly impressed with the professional manner in which our claim was dealt with. Jai King from Osborne Park Isuzu was the point of contact and we recommend you deal with Jai. We had a blown head gasket and were looking at a significant repair cost. Jai was understanding and knowledgeable in regards to our situation and resolved the claim for us with the assistance of Integrity. The end result being we had the outcome that we believed was due. All of the cover that was talked about at the time of purchasing our extended warranty was delivered with the help of Jai - who we dealt with initially. Thanks again for professional assistance Jai and to Integrity.

All they asked for was my service history and my last service was two months past the date it should have been done. They accepted my mechanics quote for the replacement the next day. Lady on the phone was nice about it all too.

Booked my Audi A5 in for a ruptured radiator coolant tank and the integrity wouldn't cover the part it was classed as a non mechanical item WHICH they will not cover. After writing this review they decided to cover the coolant tank as a good Will gesture

Only source for 2nd hand parts, even if it has to be brought from NSW to Victoria. Me and my mechanic were sick and tired of their cheap, dodgy approach. Waiting for more than 2 weeks still nothing. They ignore the customer and the mechanics. But guess what, they're paying for it because they're trying the cheap way out but that didn't work. Still waiting for the parts and spoke to nearly 10 different ppl and still waiting. Never recommend this company to anyone.

I would like to say thank you so much to integrity Care for their wonderful service. They have promptly insured that the 2 claims I have placed have been approved and solved within hours of placing the claim. I have only been with this insurance since December 2022.

This is a terrible product. You defiantly dont get what you are sold are the time of purchase. We were told all but consumables were covered. Made a claim for a power steering pump as per the mechanics recommendation to pull a new one in but integrity would only cover the cost for a second hand one. Integrity seem to go against the mechanics recommendation and we loose out. What you are sold is very misleading. Wouldnt recommended integrity at all!

I made a claim for my vehicle, once approved they were quick and prompt with the process. Their staff (Brett) was the most helpful on assisting me with the claim and throughout.

Thank you.

Very happy with claim service from Integrity. Had some repairs with my air cond on my Ford a Ranger and claim was approved in about 30 mins. Brett Warne, the claim consultant, was great. He made things so easy for me, he organised payment to dealer for repairs. This was also during the Xmas/new year break, so was not expecting it to happen so quickly. Fastest approval I've ever had from an warranty claim. So far, would thoroughly recommend integrity

Had to have some repairs done recently, all covered under warranty. From the initial contact to having the work completed was a great experience. The call centre were really helpful. Thanks Integrity, great work!