2 questions from our users
Terryasked
Hi, I was recently offered the 5 year extended warranty and I am very interested. However, it says in the PDS that this is a 'Discretionary Risk Product', which means that Integrity has absolute discretion on whether to pay out a claim. In other words, Integrity can choose not to pay out a claim even if the claim is coverd by the warranty. If this is the case, what is your policy on the level of protection and assurance that a claim will be honored? As I said, I am very interested, but worried about this 'absolute discretion'. Many thanks.
1 answer
Mark W.Integrity Extended Warranties
Terry,
We would be happy to answer you question. Can you please contact our Compliance Department on (03 9723 6177 and request to speak to Mark
Kind Regards
ICC Customer Support
Lou Sasked
I was about to take out a cover with you on my AMG63.
It has just finished its new car warranty with no issues, but for peace of mind.
However this sounds like a AWN or National style policy with a different name.
Why so many disgruntled clients ?
1 answer
Mark W.Integrity Extended Warranties
Lou,
Thank you for your enquiry. Integrity Car Care would be happy to discuss the range of warranties available and the processes involved. Please contact Integrity Car Care on (03) 9723 617 and request to speak to Mark.
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