- Call was handled quickly and solution given
- very fast and accurate feedback
- very happy to continue with this reliable insurance
- the value of this policy was valuable
- my claim was resolved instantly, which is an amazing relief

Having bought a pretty old car as a run around for the kids when they were over from the UK we bought the Warranty just in case things started to go wrong. Always thought Warranties were a waste of money. BUT having had an issue with the drivers side door. It wouldn't work. We went through to Integrity . They suggested garages that would be open. We went to a local garage. They assessed the issue and contacted Integrity direct. Car booked in. Window fixed. So easy. Nothing extra to pay. Can definitely recommend this company. One week from start to finish.

I got this car from a car insurance and it comes with the car warranty. Nice and easy!
It takes just one day to solved problem for me. Unlike other car warranty companies.
I have been with this warranty company for over 6 months now.
I haven’t tried any roadside assistance from this insurance company.

These people were so good and friendly stress free process and very quick to get my vehicle repaired with absolutly no drama or problems whats so ever
Thank you so much the Team at Integrity

Hi
Very Friendly staff and fast approval so that I can have my car back on the road with in the week .
I highly recommended this company .
Value for money
Thank you .

I have been with endurance for 10 months. I lodged a claim and it was done within the week. Was taken to my mechanic and fixed within the next couple of days. I’m very impressed.

I bought the Endurance warranty in April 2022. The terms booklet is VERY clear and VERY understandable. The warranty high-end on price, but the coverage is extensive, so it then depends on claim fairness.
I made a claim yesterday. Within a few hours it was approved. The young ladies on Integrity's admin lines were lovely. As soon as they received the info they took over and contacted the repairer. Job done in less than one day, and back driving.

I have (unfortunately) had to lodge 3 separate claims with my warranty but each time the process has been very simple and smooth and approved in a reasonable timeframe.
Thank you

Mishandled Claim - Will be reporting to BBB & FCC. Will also dispute. Make sure you have a magnifying glass while reading their contract!

Purchased car 3 months ago - starter motor gone!

Service every 10000 kms so we never have to deal with you should be their company name!
*Shaking my head*

J.Anderson

All my vehicles warranty are from Integrity and never had any problems with the claims. we have been with them for over an year and looking forward to be with for longer.

So got car 2 weeks ago got the mid range plan. Air conditioning compressor had a crack in it. Endurance approved the claim for 550 95 for a compressor bad

Not told car had to be serviced every 10,000ks. Manufacturing warranty states 15,000.
They won’t touch the car because it was serviced at 12,000ks instead of 10,000.
Car is now flagged and policy cancelled. Warranty cost was $1500 repair cost $2000.
Already contacted accc now onto consumer affairs...
Don’t waste your money on this terrible company!!!

Not happy, we brought a 2nd hand holden from a dealer, got the extended b warranty with the car, car needed repairs and they told us because we had gone 3,000 km over their service policy, the warranty was void, even though the service through holden was due and done at 165,000km,this scam of a company wants it to be done every 10,000kms, so beware, we are now thousands of dollars out of pocket. They are dodgy and have an excuse for everything.Do not use this company, and beware if you have a a,b,c warranty, read it properly...... And do not go by the manufacturers warranty as we did.

I found the staff professional and happy to assist with my claim - even though it was Xmas week they understood my problem to get my car fixed asap - and cooperated fully to approve my claim and organise payment asap.
I would have no hesitation in recommending Integrity to friends and family.
I have been with Integrity for 2 years

Initially Integrity were sluggish. They didn't notify us they needed more details. After two days I phoned them and spoke to Tegan and they got moving. They let me know how things were progressing day by day and the claim was settled within a week. Great job.

Claims department were great, handled our claim professionally and efficiently. After having an issue with our car, I contacted the claims department at Integrity. They requested an invoice for the cost of repairs and soon after sent the money for the repairs! Great service

Claims department were extremely helpful. Policy doesnt cover every part of the car but the essentials are covered. The staff at integrity warranty are very knowledgeable and the roadside assistance is a definite must have. Highly recommended.