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Since the 19th of November, 2022 Integrity Extended Warranties is offering 6 months of free Roadside Assistance (valued at $88). This is open to those that take the time to submit a review about their experience. This is offered to reviewers regardless of rating. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Integrity Extended Warranties Endurance Warranty (page 2 of 10)
I am happy and satisfied with the service. It's good to have warranty with the used car and it's very valuable. I am at ease knowing that my car will be fix and covered with the warranty.
The reviewer stated that an incentive was offered for this review
Excellent, courteous and helpful service- prompt, efficient and friendly. My claim was processed quickly and was well communicated. Consistently, I found the whole process stress free and professional- no problems at all.
Hi Martin
Thank you for your feedback
It was our pleasure to be able to work with you quickly to get you back on the road.
Regards Amber
The reviewer stated that an incentive was offered for this review
- 14 reviews
- 3 likes
The company I brought my car off delt with all the signing up was quick and easy,
I have just made my first claim they were outstanding having it all processed and approved in less than 24 hours. They had also called my mechanic and got it all sorted aswell.
I thought it would have been a long progress I was amazed how fast they got everything done. Great company
Good morning Ang
Thank you for your feedback and it was our pleasure to be able to help get you back on the road quickly.
Amber
The reviewer stated that an incentive was offered for this review
I had a transmission issue with my VW and it took me 10 days to get my repair quote approved. Now due the holiday season I can't get my car back by mid January.
I was really frustrated because of the delay but at the end my quote was approved so I'll get the car repaired.
Hi Hamza, thank you for your feedback. I have looked further into this and spoken with the claims manager. There was a longer than normal delay in having this assessed for you which we apologise for. ...
Read moreI have sent you an email. I'm glad that the claim was approved for the full amount and that your car will be repaired AlexThe reviewer stated that an incentive was offered for this review
Find out how Integrity Extended Warranties Endurance Warranty compares to other Car Insurance
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The schedule has been written by very experienced mechanics who know what will fail and what won't. We have a Range Rover that cost $15K. We have spent $12K on repairs and so far nothing has been covered by Integrity. Save your money for the repairs.
Good morning Wag
I have sent you a message to discuss your concerns.
Alex
mechanics need to use the correct words on list or they will not cover the part so be carefull make sure they look at the comprehensive covered components list and use the words that are writen on there
Integrity was really easy to contact and put forward a claim. All I did was tell them what was wrong, give them some details and they did the rest! Very happy with their work
Hi Jack Thank you for your feedback.
It was our pleasure to be able to help get you back on the road quickly.
Regards Julie
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Needed a compressor replaced, warranty quick to cover the cost. Definitely been worth the time and cost of warranty to save me over $1000 in the first week of owning the vehicle
Hi Jordyn
Thank yo for your review. It was our pleasure to be able to help get you back on the road.
Amber
The reviewer stated that an incentive was offered for this review
Very happy with my claim. It was processed on the same day it was submitted. Highly recommend their service and product. Staff over the phone is polite and very helpful.
Hi Harit
Thank you for your kind words. I will pass them on to the staff that handled your claim
Regards Julie
The reviewer stated that an incentive was offered for this review
Find out how Integrity Extended Warranties Endurance Warranty compares to other Car Insurance
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Very happy with my claim. It was processed on the same day it was submitted. Full payment of replacement part and labor.
Polite, friendly telephone staff.
Highly recommend their service and product
Hi Pauline
Thank you for the lovely comments, i will pass them onto the team.
Regards Julie
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Awesome to Deal with. I have had to make 2 x Claims and both times the claim was resolved very promptly. I would Totally Recommend them. Their Staff seemed to be very friendly and knowledgeable and made me feel at ease throughout the whole process.
Many Many Thanks
Good morning Kevin
Thank you for your feedback. I will pass your comments on to the team.
Regards Amber
Thank You
The roadside assistance and warranty was easy to access and the staff very straight forward and friendly to deal with, I definitely recommend using this company if you have the opportunity.
Hi Travis
It was our pleasure to be able to help get you back on the road quickly.
Regards Julie
The reviewer stated that an incentive was offered for this review
Find out how Integrity Extended Warranties Endurance Warranty compares to other Car Insurance
Know better, choose better.
The police is good value. It only took 24 hours for the claim to be processed and approved. Have had the insurance for more than a year now and had two claims both with a very smooth resolve.
Hi Jasmin
Thankyou for your feedback.
I will pass your comments on.
Regards Julie
The reviewer stated that an incentive was offered for this review
very good service when a claim was made,quick and very fair,i got this warranty just about 3 years ago and this claim has been handled very well,within a few days of lodgement
Hi Bruce
Thank you for your comments.
Glad that we were able to help quickly to get your vehicle back on the road.
Regards Julie
The reviewer stated that an incentive was offered for this review
Got the Integrity Warranty because I bought a Jeep (need I say more). Had an issue with an aircon compressor which then led onto the cooling system. The Integrity team didn't hesitate and made the process fairly easy to claim despite having two separate issues at the same time. Communications were all very friendly with reminders just to let me know I needed to get back to them with information. Really comfortable recommending Integrity for giving you some piece of mind.
Hi Mal
Thankyou for the kind words.
I will pass them on to the team....
The reviewer stated that an incentive was offered for this review
Was not able to be provided with service history when purchasing my car, therefore, the dealer offered me integrity warranty for piece of mind. Unfortunately, have had to use twice in the first 6 months, however, both times have been extremely smooth process.
Hi Jarvis
It was our pleasure to be able to help get your vehicle back on the road on each occasion.
Amber
The reviewer stated that an incentive was offered for this review
Same day response to a warranty claim and next day approved with no issues what so ever.
Cant complain in any way it is great peace of mind having a warranty on my car.
Hi Andy
It was our pleasure to be able to assist in getting you vehicle back on the road.
Amber
The reviewer stated that an incentive was offered for this review
We recently had an issue with our power steering and had to make a claim on our extended warranty policy. The process couldn't have been easier. Communication from the Integrity team was excellent and we are very pleased with the outcome.
Offered by the sales rep when I bought my car, I’m glad a paid the extra to get it. It’s a good value for money warranty, with a quick turn around service. I’ve needed it twice in two weeks, and both times they’ve come through for me.
Hi Kitty Kat
We are happy to be able to help get you back on the road quickly.
Amber
The reviewer stated that an incentive was offered for this review
Set the policy up when I bought my car. When I had an issue, I called the support team, who told me exactly what to do. I sent the info they asked for, and later that day, they’d contacted my mechanic and it was all scheduled.
Hi Daniel
It was our pleasure to be able to help with the repairs to your Alternator.
Adam
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
I have road side assist and the endurance warranty and had a radiator issue the other day. Roadside assistance were the most polite tow truck company I have ever dealt with and took the car to the warranty repairer and sent photos to show the car had been delivered safely without even being asked to. Once assessed, the claim for warranty was put through and approved the same day. Extremely quick turnaround and I never expected to have my repaired car back so quickly!
Hi Amanda,
It is always great to hear that our team go above expectations in providing a great service to our clients.
Happy Motoring
Adam
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 2 likes
My car cooling system needs repair, and they cover most of my expenses.This saved me a lot of money. . They are large-scale companies, and there are many special maintenance service providers in Brisbane.
Hi Fordistalia,
It was our pleasure to be able to help with your cars cooling system repairs
Amber
The reviewer stated that an incentive was offered for this review
Ive had my warranty for almost a year, and I've had my radiator replaced, starter motor replaced, and steering rack replaced. These parts aren't cheap but with the amazing, professional customer service, and quick approvals within a few hours, my car is repaired cheaper and more efficiently. Definitely worth the money if you're buying a used car! You never know what problems you'll have and in the long run you end up saving more money.
Hi Jacob
Thank you for the comments.
I will pass them on to our team....
The reviewer stated that an incentive was offered for this review
8 months in take car to dealership for service and to check some things found out we have faulty torque converter dealership put claim through two days later booked in to be fixed the following week under warranty great service
Hi Brad, thank you for taking the time to leave your feedback. Great that you'll be back on the road so soon!
David
The reviewer stated that an incentive was offered for this review
I would like to provide great customer service feedback. I had a few problems with my vehicle, almost broke down however received a phone call from Integrity and was able to assist. Claims process was also fast and my mechanic was very happy as well. Customer service agents were very helpful and always called back to follow up. I would refer to others.
Hi Luisa
It was our pleasure to be able to help get your vehicle repaired quickly.
Amber
Thank you Amber, much appreciated.
The reviewer stated that an incentive was offered for this review
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Hi Gigi
Thank you for your comments
It was our pleasure to be able to help get you back on the road quickly.
Regards Alex