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Sonia and the Team at Into Blinds are simply fantastic!
Apart from great Product, Customer service from Sonia, Office and Installation staff was fantastic! Sonia ensured that the whole process of product selection and the logistics of operation was coordinated perfectly. We were advised of the process in advance of every step. The Office and Installation staff were also very generous in passing on their knowledge. Our dealings with Sonia gave us great confidence with our use of Into Blinds for our purchase so they get a big thank you and an excellent recommendation!
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Amazing Customer Service
We were greeted by Sonia's excellent customer service and extensive knowledge of blinds. She was honest & had a great eye for detail. Into blinds was the first shop we went to & didn't need to look further.
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Jit MishraGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent product and service.
Excellent service at the showroom Sonia was amazing in providing various options to us.
Nidhi did an excellent job measuring the window sliding doors.
Special thanks to Frank who installed Curtains, Blinds and Veri Shades curtains. Thorough professional and knew the job and finished well on time.
Small issue of wrong size wand was chnaged hassle free in reasonable time.
Overall great experience.
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AlvinGreater Melbourne (Outer), VIC
Professional, reasonable priceand great service
Right after handover, into blinds offered to do a quotation for our house. We were planning fo get at least 3 suppliers for quote. But when Nathan came and did the measurement, we were impressed on how he handled everything and he is so easy to deal with.. he even gave us temporary blinds while waiting for the blinds. we really felt we got the best deal so we ended up ordering a security door too.. highly recommended...
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JulsGreater Melbourne (Inner), VIC
will never again. Rude receptions and quality poor. Ask to get it fixed no go.
unhappy with the way they treat their costumers and as soon as u pay for ur products they don’t want to know you. Never again will I use them again
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RobGreater Melbourne (Inner), VIC
- 2 reviews
- 2 likes
Pathetic company and service.
Absolutely pathetic service. Salesmen cape out to quote. Come back a few days later to finalise sale, after waiting a week I find out there is no stock and nothing anyone can do and no guarantee of install date. I am a business owner myself and can’t believe the service this company offers. Never ever will recommend into blinds to anyone.
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Toni. .cGreater Melbourne (Metropolitan), VIC
- Into Blinds Thomastown Showroom
- Verified customer
Roller blinds
Today tuesday i decided to go shopping for roller blinds for my apartment . I visted two other big named blinds store's showrooms, they didn't listen to my requirements and needs they even confused the matter even more. there showrooms cluttered and confusing . I walked out in discuss, with the advice they gave me. After reading some reviews on the internet. I decided to go to.
Into-blinds Thomastown.
As soon as i walked into there showroom it wasn't cluttered, it was inviting, i was welcomed into the showroom by sonia she gave a refreshi...Read more
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Danni CGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Look elsewhere overpriced
Was a returning customer and after a horrible experience for an entire house both indoor/outdoor blinds and security doors thought I would get a quote on one window that I never had blinds fitted to. Emailed and got a quote. Got a quote from another company and wow. Into blinds was double the price for a returning customer. Went with the other company, service outstanding and product is far superior to into blinds block out blind. Never again into blinds are awful to deal with and overpriced for a poor quality product.
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Poor installation and no interest in rectifying issue!
Like other reviewers the initial contact and sales process was very efficient and easy. Our experience really fell down upon installation where the installer damaged our new (!) timber window frames when placing the brackets incorrectly and also not pre-drilling holes causing splitting. This was covered up at the time (the installer filled the holes roughly) and we only found the mess once we had a chance to look at the blinds closely once he had left. Repeated efforts have been made to contact Into Blinds, but these have been ignored (with promises of 24-48 hour replies). I don't know what sort of compensation we may be able get anyway with their payment up front policy. Overall this has been a horrible experience.
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Digby ReidGreater Melbourne (Outer), VIC
- 2 reviews
Great Service
Just had Mihir and his offside out to do some minor adjustments to our Plantation Shutters. Great Service with nothing being too much of a hassle. The Service was prompt and efficient.
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ninebabesGreater Melbourne (Inner), VIC
- 13 reviews
Very happy with quality and service
I got 3 quotes from 3 different companies. Although the other 2 were cheaper. I went with intoblinds because of the quality as well as the service. I found the other two companies werent not so attention to detail. And the material was cheap.
The main reason why I decided to go with intoblinds Is because of the area manager Sonia Denson. She put up with me so much. With me changing my mind, and she spent so much time with helping me choose my fabrics. She was very patient and pleasant to deal with. And when sending emails she responded back ...Read more
to me pretty quickly whenever I had concerns. She took pride in her job. Which made such a big difference. As quality of service is so hard to find now days. She is pretty impressive and was very attentive to any of my concerns and changers. She never rushed me either which was the best part. Because I didn’t feel under pressure. And she never made me feel bad for changing my mind 100 times. Would definitely recommend her to anyone wanting to buy blinds. If you do decide to go for intoblinds. Make sure you ask for Sonia Denson. As great service makes such a big difference.Similar opinion? Write a review on ieatwords.com.au!
MaxOGreater Melbourne (Inner), VIC
Very happy with the services and the product
Had curtains installed throughout the house. Sonia was fantastic - very patient and helpful. I get many complements on the curtains. The whole process was very easy. Quick and professional installation.
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Amandeep SinghGreater Melbourne (Metropolitan), VIC
Verishades
Had my verishades installed by Rodger from into blinds. They look fantastic. Very happy with the product and installation. They were great to deal with.
Whole process from start to finish was very smooth. Would definitely recommend.
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DONT USE THIS COMPANY!!!
Poor quality and poor customer service. They convinced me to order their most expensive product which was the poorest quality and damaged! I have been chasing repairs for 3 months only to be constantly given the run around by their “manager” Tania who is ridiculously rude!
Don’t waste your time or money, their product is just as bad as their commercials!
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WillsGreater Melbourne (Metropolitan), VIC
- 2 reviews
Brilliant installation!!
Joe was brilliant! Communicating clearly all the way about the fitting process & Tony was great too. The product is amazing! Curtains & blinds have come up even better than I imagined! I am beyond happy!!
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TrudyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent plantation shutters
Had plantation shutters installed today by Joe and Tony - second to none amazing service, quality, professionalism etc so happy and wouldn’t have anything else in my house. Thank you again
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- Into Blinds Thomastown Showroom
- Verified customer
Don't waste your time with these guys, they can't get anything right!
They came out to do a quote on some roller shutters for me. I paid my deposit immediately and was told that a contractor would call me to organise a check and measure. After they've got my deposit, I don't hear from them at all! (This proved to be my experience from start to finish). Every time I call them they said the contractor would call me on the day or the next day, after my 3rd call to them and into the second week the contractor finally calls me back. Turns out that what I was initially quoted by the salesman was totally wrong because t...Read more
hey couldn't even put manual winders in, resulting in a $1700 increase in price! He also said yes to everything and that anything was possible, when the contractor came out it was a whole different story. At this stage I was just fed up with their incompetence, so I just asked for my deposit back. It was funny because the salesman even tried to call me back to offer me a discount, that was the only time Into Blinds would call me back by the way. I wasn't going to deal with these guys anymore and after 3 more calls, I finally got my deposit back. The whole experience was just designed to waste the customer's time and not achieve anything. 3 weeks of my time for nothing when I could have got by roller shutters installed by another company. Save yourself the hassle and don't bother with Into Blinds.Similar opinion? Write a review on ieatwords.com.au!
SO SO SO HAPPY with our tailormade and quality outdoor blinds.
SO SO SO HAPPY with our tailormade and wuality outdoor blinds.
The staff also really were a huge value added to the product that was already priced well below the competitors.
3m outdoor sun protect blind with colorbond awning. :)
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