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Reviews

4.2

78 reviews
5
(61)
4
(2)
3
(0)
2
(0)
1
(15)
  • Product Quality
    4.3 (62)
  • Return Claim MadeYes (4) · No (65)
  • Customer Service
    4.3 (71)
  • Warranty Claim MadeYes (6) · No (63)
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Sonia and the Team at Into Blinds are simply fantastic!

published

Apart from great Product, Customer service from Sonia, Office and Installation staff was fantastic! Sonia ensured that the whole process of product selection and the logistics of operation was coordinated perfectly. We were advised of the process in advance of every step. The Office and Installation staff were also very generous in passing on their knowledge. Our dealings with Sonia gave us great confidence with our use of Into Blinds for our purchase so they get a big thank you and an excellent recommendation!

Amazing Customer Service

published

We were greeted by Sonia's excellent customer service and extensive knowledge of blinds. She was honest & had a great eye for detail. Into blinds was the first shop we went to & didn't need to look further.

Jit Mishra

Jit MishraGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent product and service.

published

Excellent service at the showroom Sonia was amazing in providing various options to us.

Nidhi did an excellent job measuring the window sliding doors.

Special thanks to Frank who installed Curtains, Blinds and Veri Shades curtains. Thorough professional and knew the job and finished well on time.

Small issue of wrong size wand was chnaged hassle free in reasonable time.



Overall great experience.

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Alvin

AlvinGreater Melbourne (Outer), VIC

Professional, reasonable priceand great service

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Right after handover, into blinds offered to do a quotation for our house. We were planning fo get at least 3 suppliers for quote. But when Nathan came and did the measurement, we were impressed on how he handled everything and he is so easy to deal with.. he even gave us temporary blinds while waiting for the blinds. we really felt we got the best deal so we ended up ordering a security door too.. highly recommended...

Juls

JulsGreater Melbourne (Inner), VIC

will never again. Rude receptions and quality poor. Ask to get it fixed no go.

published

unhappy with the way they treat their costumers and as soon as u pay for ur products they don’t want to know you. Never again will I use them again

Rob

RobGreater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Pathetic company and service.

published

Absolutely pathetic service. Salesmen cape out to quote. Come back a few days later to finalise sale, after waiting a week I find out there is no stock and nothing anyone can do and no guarantee of install date. I am a business owner myself and can’t believe the service this company offers. Never ever will recommend into blinds to anyone.

Toni. .c

Toni. .cGreater Melbourne (Metropolitan), VIC

Roller blinds

published
Danni C

Danni CGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Look elsewhere overpriced

published

Was a returning customer and after a horrible experience for an entire house both indoor/outdoor blinds and security doors thought I would get a quote on one window that I never had blinds fitted to. Emailed and got a quote. Got a quote from another company and wow. Into blinds was double the price for a returning customer. Went with the other company, service outstanding and product is far superior to into blinds block out blind. Never again into blinds are awful to deal with and overpriced for a poor quality product.

Poor installation and no interest in rectifying issue!

published

Like other reviewers the initial contact and sales process was very efficient and easy. Our experience really fell down upon installation where the installer damaged our new (!) timber window frames when placing the brackets incorrectly and also not pre-drilling holes causing splitting. This was covered up at the time (the installer filled the holes roughly) and we only found the mess once we had a chance to look at the blinds closely once he had left. Repeated efforts have been made to contact Into Blinds, but these have been ignored (with promises of 24-48 hour replies). I don't know what sort of compensation we may be able get anyway with their payment up front policy. Overall this has been a horrible experience.

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Digby Reid

Digby ReidGreater Melbourne (Outer), VIC

  • 2 reviews

Great Service

published

Just had Mihir and his offside out to do some minor adjustments to our Plantation Shutters. Great Service with nothing being too much of a hassle. The Service was prompt and efficient.

ninebabes

ninebabesGreater Melbourne (Inner), VIC

  • 13 reviews

Very happy with quality and service

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MaxO

MaxOGreater Melbourne (Inner), VIC

Very happy with the services and the product

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Had curtains installed throughout the house. Sonia was fantastic - very patient and helpful. I get many complements on the curtains. The whole process was very easy. Quick and professional installation.

Amandeep Singh

Amandeep SinghGreater Melbourne (Metropolitan), VIC

Verishades

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Had my verishades installed by Rodger from into blinds. They look fantastic. Very happy with the product and installation. They were great to deal with.
Whole process from start to finish was very smooth. Would definitely recommend.

DONT USE THIS COMPANY!!!

published

Poor quality and poor customer service. They convinced me to order their most expensive product which was the poorest quality and damaged! I have been chasing repairs for 3 months only to be constantly given the run around by their “manager” Tania who is ridiculously rude!
Don’t waste your time or money, their product is just as bad as their commercials!

Wills

WillsGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Brilliant installation!!

published

Joe was brilliant! Communicating clearly all the way about the fitting process & Tony was great too. The product is amazing! Curtains & blinds have come up even better than I imagined! I am beyond happy!!

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Trudy

TrudyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent plantation shutters

published

Had plantation shutters installed today by Joe and Tony - second to none amazing service, quality, professionalism etc so happy and wouldn’t have anything else in my house. Thank you again

Don't waste your time with these guys, they can't get anything right!

published

SO SO SO HAPPY with our tailormade and quality outdoor blinds.

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SO SO SO HAPPY with our tailormade and wuality outdoor blinds.
The staff also really were a huge value added to the product that was already priced well below the competitors.
3m outdoor sun protect blind with colorbond awning. :)

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