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AndreaGreater Melbourne (Inner), VIC
- 2 reviews
Daniel 5 star instillation Fly screens
Daniel installed my 3 flyscreens in Preston in my new home.
Great workmanship and expert advise and a pleasure to deal with.
I would recommend Daniel for your flyscreens instillation
Regards John
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ElaineGreater Melbourne (Outer), VIC
- 2 reviews
Fabulous installation, love the change!
Elli did the measure & quote, very knowledgeable. Thrilled to say how happy we are. Joe did the installation and was an absolute gun! Very professional, polite, did an outstanding job.
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traceypickingGreater Melbourne (Outer), VIC
Outstanding Installation of Plantation Shutters
Today my Plantation Shutters were installed by the amazing Kirk, your work is faultless! Such a lovely, polite gentleman, totally recommend Kirk to do installs in anyones home - thank you Kirk my house now looks amazing
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Greenman28Greater Melbourne (Inner), VIC
- 2 reviews
Beautiful curtains & blinds
The entire process was easily achieved from the initial quote through to installation. Nick was awesome in providing decor advice, Joe installed with such care & attention. Highly recommend, very happy!
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AKGGreater Melbourne (Inner), VIC
Great Product & Service
We dropped into the Thomastown showroom on the weekend and received excellent service and advice from Mark who assisted us to select the right blinds and shears for our home. Mark followed up by visiting our home the next day to measure and quote. Happy with the product, service and price. Thank you Mark and the team at Into Blinds.
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Great product advise and Manoj
I would like to thank Manoj for the service we received at the showroom and when he came to our house to do the quote. Good honest service goes a long way. Keep up the great work.
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Mythilirani S.Greater Melbourne (Outer), VIC
Terrible service
We went to Thomas town branch 10 days back sales person gave quote but that time 30 percent promotion is there for all blinds but sales person gave wrong quote to us after that we call multiple times to correct quote Website and the into blinds team told that there is 30 % on all and FB post also says that
not sure why sales person has different offers. More over the into blinds person said 30% offer was there on the day we came for appointment
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The reviewer stated that an incentive was offered for this review
Excellent
Very much happy especially Tim & his co-worker Matt he is very cooperative and helpful - both quality & price was very satisfied, some of the best service I have received in the last few years. Would highly recommend Intoblinds
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The reviewer stated that an incentive was offered for this review
Lisa SGreater Melbourne (Outer), VIC
Do not use INTO BLINDS! Terrible poor quality and service.
Do not use INTO BLINDS people! You will waste your money and be upset as well!
- Terrible Customer Service/Warranty
- Untrained/Unskilled Measures
- Poor Quality Material
Into Blinds recently installed the blinds in my place (to replace my old blinds). After the installation, people from the outside can see almost everything in the inside, due to the blinds not being able to be closed completely. Gaps are everywhere. Warranty team member was sent over to my place to inspect, and he said it's a manufacturing's issue, not the Into Blind's issue...Read more
! What a finger point! I only know Into Blinds company! I don't know what other companies they are working with! Into Blinds should be the one to take the responsibility! Into Blinds is not a professional company at all! After the inspection, I don't hear anything from Into Blinds anymore ! They had the money from me, the customer, and they run away without completing their job properly.1 comment
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Paul QGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great customer service provided by Sonia Denson
Sonia was very friendly and informative. She answered all our questions and made very practical suggestions.Everything was explained to us clearly. It was extremely helpful for us to be able to see and use the blind.
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NathanGreater Melbourne (Outer), VIC
- 2 reviews
DO NOT USE INTO BLINDS
- Terrible Customer Service
- Untrained/Unskilled Installers
- Poor Quality Material
I used Category 10 for my home which is apparently there “best” quality blind.
Within 1 month the blind in my family room began to fray.
It was clearly and installation error as it looked to be rolling on a slight angle causing it to fray over time.
When Into Blinds came to rectify the issue the simply cut the fray off and applied masking tape to the top of the blind to stop it from rolling in an angle, what a joke....Read more
You pay so much money for blinds and they think masking tape is a suitable fix, my e-mail requests to escalate through management have been ignored and I’ve been advised that this is “the process”. Disgusting customer service and I’ll never recommend anyone to use Into Blinds. We were going to have our outdoor blinds installed by Into Blinds aswell however after seeing how they treat there customers when conflict arises I will certainly be purchasing elsewhere.Similar opinion? Write a review on ieatwords.com.au!
JonesyCentral Highlands and Goldfields, VIC
No company better
To say that I’m happy with the customer service of into blinds is an understatement, these guys are brilliant no company better they make you feel right at home. Tim rocks!! Very funny guy Thank you everyone at into blinds will definitely recommend into blinds to family and friends. All the best so happy I chose into blinds cheers guys
Kind regards craig.
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Tracey
- 3 reviews
- Into Blinds Thomastown Showroom
- Verified customer
Great service
Both Suzie & Mark were excellent to deal with. They made the purchase of my new window furnishings a breeze. I would highly recommend Into Blinds to all my friends & family.
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Great service
I have quite done but Thea, she was so knowledgeable and professional explained everything, she listen to me and give me options, Thea give me the best value for my new house. I will always recommend Into Blinds for the service and the great help .
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Excellent customer service and advice
Sonia was fantastic to deal with. She really knows her stuff and was able to help me find the best window solution for my needs. Highly recommend you see Sonia at Into Blinds.
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Find out how Into Blinds Thomastown Showroom compares to other Blind & Shutter Shops
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StephGreater Melbourne (Metropolitan), VIC
Great service and advice!
Great service and advice by Sal once again. He has been so helpful in our choices for products. Very happy with the quality of the blinds! Thanks Sal we really appreciate your help!
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excellent work !!
Great service .found store online. Adequate support . The quality is good. Customer service very helpful. Have option of interest free payments . Prompt when installing. Ontime with appointments. The service is great!
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The reviewer stated that an incentive was offered for this review
Kitsta9Greater Melbourne (Inner), VIC
- 3 reviews
- Into Blinds Thomastown Showroom
- Verified customer
Can’t falter the service!!
I saw Into Blinds add all over social media and was after a company that had a great reputation. So far they have not let me down.
Measure and quote was easy with very fast completion of my order and lots of communication in regards to the install arrangements. They are accomodating and will always follow up communication with a text or email. Veronica has been great to deal with making my experience very easy and keeping in constant communication. I work for a major company where customer service is a main focus so it’s pretty impressive how efficient and easy my experience has been.
Would highly recommend to anyone looking for blinds! Cheers all
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AnalieGreater Melbourne (Outer), VIC
- 4 reviews
Excellent service
Kirk went today in our house and installed our roller shutter. He is very good. I’m extremely happy with the quality of the shutter. I will be recommending your products to family and friends.
Update: Excellent customer service - very happy
A huge thanks to Gary for excellent service and high quAlity of products presented to us. He went to our house today yo give is a quote on plantation shutters for our theater room and roller blinds for our rooms. Me and my husband were very happy with how Gary give us options and advice specially our plantation shutters on
Our main bedroom was installed this morning and it looks fabulous.
Gary is excellent to deal with and i would highly recommend your products to family and friends.
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Outdoor zip blinds.
The service we had from beginning to final installment was fantastic. The product knowledge was vast and very helpful. Extremely happy with the quality of the outdoor blinds and they look great. It was a pleasure dealing with Mark. I would be recommending your products and services to family and friends.
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Customer R.Into Blinds
Hi Lisa,
We are very sorry that your experience has been unsatisfactory, unfortunately were unable to locate you in our system with your user name. ... Read more
We would like to update you and resolve this for you, can you please provide us with your details so we can investigate your file. Otherwise, please contact us on 1300 24 25 26 or email [email protected] Kind Regards Into Blinds