iRobot Roomba 630 Questions & Answers

HI Lorraine
Error 10 is advising there is an issue with wheels. Is you Roomba turning left or right when it spins?
Kind regards iRobot

Good Morning cstrattonjones
Sadly the iRobot Roomba 630 is not a wifi enabled Roomba. This can only be operated manually.
kind regards iRobot

Good Morning Bev D,
Based on the age of the Roomba, and it only running for a short time, I would be recommending replacing the battery.
To be a 100% sure, you can remove the charging cable from the home base and plug this directly into the Roomba. if you find you are still only getting 10 minutes, the battery is defiantly the issue. These can be purchased from our online store www.shopirobot.com.au or by contacting our office on 1300 727 421.
Kind regards iRobot

Good Morning Steve
Your Roomba no longer docking on the home base correctly could be for a number of reasons. We recommend cleaning your charging contacts on the Roomba and the home base with a pencil eraser or a scotch brite sponge. You will find this will remove the grim build up that could be stopping your Roomba from registering it is home.
If you found you are still having problems, please contact our office on 1300 727 421 with reference C0160414 and we can provide more troubleshooting.
Kind regards iRobot

Good Morning Tinika M
Thank you for getting in touch with us. Units manufactured from 2016 had a change made, that the Unit and Home Base will flash approx 4 times and than go out as an energy saving mode. The Roomba will be fully charged in approx 3-4 hours. We do recommend keeping the Roomba on the base at all times, unless you are planning on not using it for more the 2 weeks. At which time as advise the remove the battery from the Roomba.
If you have any further questions, please not hesitate to contact us directly on 1300 727 421.
Kind regards iRobot

Good Morning Robot
This is a strange one, I have not heard this before. Are you able to contact our office directly on 1300 727 421 with reference C0159535, as we would like to chat with you more about it, and hopefully we can offer some troubleshooting over the phone to get your Roomba functioning correctly again.
Kind regards iRobot

Good Morning Belinda
Based on the charging error 3 your Roomba is advising the battery requires replacing.

If you require any further information, we can be contacted directly on 1300 727 421.
Kind regards iRobot

Good Morning Vikki
The 6 arm side brush is not an iRobot recommend product. iRobot only supply the 3 arm.
Kind regards iRobot

Good Morning Victor
Thank you for your questions. It is possible something else may be going on creating these issues. We would be recommending sending your Roomba in for assessment.
Please contact our office on 1300 727 421 for details on how to go about this.
Kind regards iRobot

Good Morning Drover
Thank you for making contact. It is possible getting the unit wet has damaged the motherboard. Creating the unit is start before the battery is secured.
If you would like to contact us on 1300 727 421 with reference C0157596, we may be able to help you further with troubleshooting.
Kind regards iRobot

HI Sammy Jean
You will require to replace the entire wheel module. These are available from www.shopirobot,com.au.
Kind regards iRobot

Good Morning Elliot
Thank you for contacting us. It is possible that the module requires replacing. This can be purchased via our online store www.shopirobot.com.au.
Kind regards iRobot

HI Efraim
It sound as though the battery needs replacing, as it may no longer have enough charge to get it back. These can be purchased from www.shopirobot.com.au.
Kind regards iRobot

Good Afternoon Stezza

Thank you for taking the time to make contact with iRobot via the Product Review Questions page.

If you could please contact our office directly on 1300 727 421 with reference C0157211 so we can try to help you with some troubleshooting.

Kind regards iRobot

Good Morning Stezza
Can you please contact our office again on 1300 727 421 with reference C0157211 and we will go through more with you.
Kind regards iRobot

Good Morning Judy
Can you please send us a photo of the Roomba where the side brush should be and we will see if we can identify what is missing. Our email is [email protected].
Kind regards iRobot

Good Morning Peter
I am not 100% sure on this one. Has it been placed close to any other device, ie a tv remote? If you could please contact our office directly on 1300 727 421 we would very much like to get to the bottom of this one.
Kind regards iRobot

Good Morning Jacklyn
Depending on the brand of battery purchased this may be the reason your Roomba is no longer operating. We have found customer's that purchase non genuine parts can have issues with their Roomba's.
If you would like to have further troubleshooting, please contact our office on 1300 727 421 or via [email protected].
Kind regards iRobot

Good Morning Mr Black
Thank you for your question, depending on the age of the Roomba it may require the battery to be changed over. These usually require replacing between 2-3 years. If you would like, we can be contacted directly on 1300 727 421 to discuss further and maybe add some further troubleshooting.
Kind regards iRobot

Good Afternoon Barry
Sadly the Roomba 630 was discontinued late last year. This a since been replaced by the Roomba 637, which is very similar. The main difference between these models is that the 637 now comes with a lithium ion battery.
Kind regards iRobot

HI Dale
We are sorry to hear your are going through this. Please contact our office directly on 1300 727 421 with reference C0154706 and we will do all we can to try to help, prior to recommending getting your Roomba in for assessment.
Kind regards iRobot