Purchased our Jayco Swan new in May 2017 we did a couple of small trips to locations on made roads we were pretty happy at that stage only issue was the corner screw holding the canvas to the roof came out, which left a gaping hole until fixed.

We have just returned from our trip through the Pilbara, the Kimberley’s and central Aust

Out trip along the Gibb River Road put the van through it’s paces what could go wrong you might ask, well a lot

Door lock snapped (cable ties to keep door closed from then on)
Spare wheel support bracket snapped (spare wheel had to be stored in the van)
Door roof support broken
Door screws came out ...Read more

Purchased new in 2015,
Before hand over the water tank had to be replaced, faulty.
We could not use the Swan for a year owing to medical reasons, soon after the 12 mth warrantee, and on the second trip, the Gremlins hit.
The pump tap was not installed properly, the main bolt holding it fell off, I had to fix this.
Screws falling out of both beds.
On the forward bed one of the bolt locations damaged the bench top, near the fridge, I had to move this to stop further damage.
Screws on the door frame fell out (overtightened at build)
This may have caused the door to be damaged when closing up.
Front boot had to be reset, leaked in rain.
Hydraulic ram in boot failing. ...Read more

recently went to NT on some dirt highways with what you would expect corrugated but not heavy we were not happy with our swan when we picked it up from the dealer new in 2015 we had traded in our hawk 2009 we loved this but thought we would trade up to an outback version for better clearance on dirt roads behind the4wd anyway we were on the Oodnadatta track when we first noticed one of the shockers on the camper had torn the strap we then cable tie this together to hold but further on we then lost the electric breaks the wiring had gone so we o...Read more

We bought a 2009 Jayco swan a couple of weeks ago after having previously camped in tents. We took it for its maiden voyage last weekend and loved it. Prior to leaving we watched all the clips on YouTube from Jayco and others about how to set it up and pack it up, and this proved very helpful, especially the pack up procedure. Our van isn't new so can't comment too much on build quality from new etc, but it has clearly been well looked after and we had no issues setting it up or camping in it, or packing it down. It has a bagged awning and ...Read more

I have to admit that I was worried when we bought this van due to the variable reviews that you can read around the traps. But honestly for the money nothing comes close, so we bought a new one from Jayco Prestige.
We have the outback version, which from my understanding has a beefier frame, and offroad suspension and tyres. Although you are advised this is not suitable for real off roading, but ok on unsealed roads. Also comes with a deep cycle battery to run lights off when not plugged in.
We included the bag ends for the beds, and t...Read more

An August delivery 2016 Jayco Swan Outback. After the major recall you would expect to see improvements in the build quality. Not so. Screws sticking through the bottom of the van, self tappers used instead of bolts, back to service to have a drawer reinforced, lubricants slapped on haphazardly, rubble from the build not cleaned up and on and on. Don't be mislead by appearances. These units are a mass of very cheap components and in some areas inappropriate components. As the market leader expected a lot more from Jayco. No wonder the de...Read more

I have just dragged my Swan Outback across the longest badly corrugated/washed-out road in Australia - "The Great Central Road" (and back - 2200km). The stone guard for the water tank is pretty trashed, but its sacrificial. No damage, no dust ingress - no dust on the canvas, on the beds etc. In my mind, the reports I've read that state that these camper trailers are no more robust than a caravan are completely dispelled - don't believe it. The "worst" that happened was that a kitchen drawer opened. Thankfully none of the tea-towels fell ou...Read more

We bought a new 2015 Jayco Swan Touring with the under slung axle. We love the camper but the build quality is poor and what one would normally equate with the cheaper end of Chinese manufacturing/assembly. From the start we have had problems with the roof not descending fully. It has been back to Jayco a number of times and is better now, but the door hinges will have to stay permanently bent (works fine, just looks a little crooked). I expect that we will have dust problems when we do more kilometres on dirt roads We have had screws come loo...Read more

I feel some people on here just want to have a dig. There are some reviews where people had 2 small problems and a couple scratches and they give it a 1 star review. Go back to your selling dealer and get it fixed, they will all help you out.
The after sales service is great. Like everywhere these days you strike sometimes someone less helpful but never bad. This is a leisure item, enjoy it!!! Don't get hung up on little issues. Maybe you need to think a bit more about what you are writing before you write it because maybe it's not the product...Read more

We purchased our Jayco Swan Outback (with just about all the extras) in March 2016 and my wife, 2 kids and myself spent the next week in it testing it out.
It showered most nights with no leaks, which was a relief because water leaks were one of my biggest fears.
The bench top above the fridge got quite hot which was/is a bit of a concern, but Jayco Mackay have since installed some insulation under the bench top which has reduced the heat some what. I may have to possibly look into a fan to get some air circulating?
There were a couple of...Read more

We bought our Swan Outback new in July 2015. It has done more trips to the repair shop then camping trips.
To say the build quality is appalling would be an under statement. On 1st use the front bed roller collapsed into the body somewhere, the front boot flew open due to striker plate being fitted in completely wrong position. Waste hose for sink was kinked due to poor fitting. Then when it got dark we had no lights. This was caused by poor crimp connections in roof safety switch. The speakers for sound system were incorrectly wired so when y...Read more