Jayco 21 ft Silverline 21.65-3 Questions & Answers

It should light automatically, make sure your gas bottle is turned on. Also is it an older Silverline with gas electric or the new model with gas only. The newer model takes a long time to actually heat the water, try running it for a while.

2018, gas and electric. Thanks for the answer. Hubby changed gas bottles around so will check in 20 minutes.

Many Vans have a water pressure control valve to protect the system - it is a brass item bigger than a hose fitting, often near where yo connect the inlet hose, they have a mesh filter inside and they can become blocked. Simple to dismantle and clean. Good luck. Bob

You should have a manual that explains Fuse location, I expect your fan will be battery operated, suggest you call Jayco Dealer but ensure you know year model, you will get more and better responses from Caravanners Technical forum, google that name. Good luck

Had same problem in our case water was coming in through the top or additional water filling hatch.(we have three water tanks two filling hatches) Local dealer resealed this under warranty no further problems.

Hi John. We had a full shade annex made and the supplier ensured we were aware that, if we used gas to run the fridge, then we would have to remove the front and back walls to allow for full flow through ventilation. Otherwise having the annex was no problem.
Hope this helps.

John, we had the same van. If your fridge develops a gas leak, the gas, being heavier than air will seek the lowest point, that being the steps in the doorway. There is a vent in the steps so the gas can disperse under the van. If your annexe is up, there should be vents at each end and in the wind skirt to do the same. They will be on the bottom edge. Also, there should be vents at the top of each end to disperse heat coming from fridge vent. Hope this helps. Flippa58.

Hi mate
Are you using a 15amp cord/plug?
Could be a fuse, but check that your cord is 15amp one.
Otherwise I would suggest going back to Jayco dealer for them to check. Your can has a 12 month warranty.
Hope this helps.

Regards Helen

Hi. Another thing to check is your settings on the J-Hub. They may be switched off there.
Cheers, Harry K

Hi Karen M,
We have a 2015 Jayco Silverline witha third water tank Brisbane Camperland said they fixwd our problem with the third tank but they never did, went to Caravan Repair Co. on Gold Coast they tell me the pump is not string enough to drag water from the rear (extra) tank. so this is where we are at after 3.5 years.
1 The Switch when it is pointing the front of the van draws water from the front tank. 2 When the switch is pointing up It supposed to draw water from the middle tank, but it draws water from the middle and front tank.3 With the switch pointing to the back of the van it supposed to drag water from the rear (extra) tank but all it does is drag air. I have even renewed the pick up line from the switch to the tank with the same result air.
I thought I may be the only one with the problem, but we should some how get Jayco to fix the problem and if they cant refund us the money we paid for an extra tank, this is my third Jayco if I get another I will not accept a warranty fix until I see it working.
Gordon.

Hi Karen
We have a 2015 21.65 Silverline with 3 tanks. Same problem when purchased and dealer wasn’t helpful. Found that the third tank has an inline tap on the outlet pipe just left of the tank. I leave this open and it seems to empty with middle tank.
The valve with the arrows up-off, forwards-front, down-middle, backwards-rear (don’t use this setting as rear tank drains with middle tank).
Also, install a non-return valve on the outlet side of the water pump and one under the van on the mains water line where it comes out under the floor. I have done this and have had no problems since.
Hope this helps.....Bob

i have same problem don,t know how to fix this it.