Dildar SidhuGreater Melbourne (Metropolitan), VIC
Worst car with poor technical and customer service
Bought in 2017, since then had issues with connecting bluetooth, audio, camera, heating and cooling. The whole unit of car is already been replaced 3 times in 2 years and still not working well. I have been advised that they will install another 4th unit, as if im employed by Jeep to often visit their service centre. I have no other job.
Purchased in April 2021 at Northern Motor Group for A$40,000.00.
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BrownePerth, WA
Buyer beware
2 months into having car it’s shut off twice due to low oil have been only now told by dealership 2018 Compass were recalled due to faulty engine.
Have had 4 lt oil places and compression test done been told to bring back at another 1000km if issue continues then engine to be replaced.
My concern is if this has already been a problem how can keep and the fta continue to sell them.
When the engine cut out I lost vehicle control crossing busy road with 2 young children in car - where does the accountability stop - this vehicle is unsafe to drive and nobody is taking this seriously. If this continues I will request a case manager and take further.
Buyer beware
Purchased in February 2021 at Jeep Dealers for A$29,990.00.
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Nick PAU
Perfect Family Car
Needed a bigger car for the family as my Suzuki Swift just couldnt handle it anymore. I was sold on the Jeep from the first test drive. It somehow manages to be spacious and comfortable as an SUV without looking like a tank on the road. The drive is so smooth and I struggle to find a single flaw with the car.
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Find out how Jeep Compass M6 compares to other Small / Compact SUVs
Know better, choose better.
Matt RAU
- 21 reviews
- 1 like
- M6 Limited 2.4L AWD (2017-2020)
- Verified purchase
Those horror stories about Jeep are still true
I’ll start off with a warning, do not buy a Jeep! We were really impressed with the car, it was good value for money and all the additional features really gave it a feeling of luxury and class. That feeling has absolutely diminished now that we are 8 months into our ownership and the car is at the dealership (for the sixth time) pending a complete replacement of its engine!
Since purchase we’ve had the whole entertainment unit replaced as it freezes and is non-responsive (still does this even after replacement), and we’ve also got an issue...Read more
with the onboard clock (constantly out of sync, no available fix) and the self parking. Our most concerning issue relates to excessive consumption of oil. We found this out when the car came to a halt with a oil pressure low warning on a busy road. A visit to the dealer resulted in a top up and a warning to check the oil levels. A month later and the car had gone through a litre of oil and the dealer conducted an oil consumption test. Following the test, it was confirmed that the car is using too much oil and the solution is an entire engine replacement. Currently FCA can’t even tell us when this will occur because the engine is on back order from overseas, nobody can give us an accurate timeframe. Despite concerns around the safety of driving the car, the dealer and FCA insisted the car is safe for the road, but we aren’t convinced and can’t risk the car stopping on a busy road again. I would honestly suggest you avoid this brand and this model of car, a simple google search on this model and brand finds numerous other concerns around oil consumption and issues dealing with FCA. The biggest issue we’ve had is that the dealer can never just “fix” anything, it always requires them to lodge cases with FCA and then bring it back another time... which just annoys me because it’s so inefficient and a real waste of time. The biggest thing is that the dealership seem inexperienced and unqualified to even diagnose and repair problems, every single issue we’ve had is “something new” and requires consultation with the head office. Honestly, how can you sell a car and not give your dealerships training on issues and how to manage them. Don’t fall for the sales gimmicks, Jeep are absolutely horrible to deal with once you’ve got a problem. Ours still hasn’t been resolved and so far the people we’ve dealt with have been useless! I lodged a formal complaint and had some young lady call who clearly didn’t even read my complaint because she had zero idea what the complaint was about. Luckily, I’ve sent a complaint to the CEO and we’ve finally got a case manager. We are unfortunately stuck in a 4 year lease otherwise we would be selling the car immediately! Our aim is to force FCA into a replacement or buy back so that we can just move on with our lives!Similar opinion? Write a review on ieatwords.com.au!
ads78AU
- 3 reviews
- 4 likes
- M6 Limited 2.4L AWD (2017-2020)
- Verified purchase
Nice SUV
The Jeep Compass is a nice SUV, For long traveling, this the SUV.
Really good on the NZ roads, the got lot of function.
For city run, high of the fuel, but for long distance, really great.
Try this and you all will love it.
Good Luck..
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Questions & Answers
JEEPSTERasked
How many klms will my Jeep Compass North 2ltr cvt get
No answers
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