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Reviews

(102)
(3)
(0)
(5)
(15)
  • Customer Service
    4.6 (24)
  • Timeliness
    4.7 (24)
  • Job Satisfaction
    4.2 (23)
  • Rates and Fees
    3.8 (24)

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Josie Heinrich

Josie HeinrichSouthern and Hills, SA

  • 3 reviews
  • Verified customer

Can’t praise Jim’s plumbing enough!

published

I can’t thank Jim’s plumbing enough. Chris Abrahamson was on time, punctual, gave great advice, was very organised with the jobs he did around my house, Overall, I was very happy with the price, discount and work Chris had done and he left the place very clean after he left. Now that’s great service! Great to see there are great, honest, young dedicated Plumber tradees out there still! Thanks Chris! You are worth your weigh in Gold! A credit to Jim’s Plumbing
Regards Josie Heinrich



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Rachel S.

Rachel S.Metropolitan Adelaide, SA

  • Verified customer

Public holiday hero!

published

Thank you Joe for coming to promptly on a public holiday Monday.

Your service was superlative.
Arrived, investigated thoroughly and diagnosed the issue in no time all with a smile on your face.



Fantastic. Thank you.

JN#781934

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Lee

LeeMetropolitan Adelaide, SA

  • Verified customer

Ripped off experience

published
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Lee
Lee
  • Verified customer

RIDICULOUS pricing, go anywhere else BUT HERE

published
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Mary
Mary

  • Verified customer

Great service but a little pricey

published

I had an invoicing issue originally but when I contacted Jim's about it they dealt with it promptly and satisfactorily, so thumbs up for customer service and complaint resolution, this is my updated review in response.

The plumber who attended was friendly and prompt, and did the job of an emergency replacement for our outdoor tap well. He also noticed that the water pressure on our property is a bit high and gave us some good advice about the effect of that.

Just a word of warning, the non-refundable call-out fee does NOT include the first half hour of service or similar in the way that most companies do, so I'd recommend asking for a ballpark quote over the phone in advance to be sure that you're not surprised by the total bill.

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The reviewer stated that an incentive was offered for this review


Rachel

RachelAdelaide

  • 3 reviews
  • Verified customer

Awesome service

published

Koasta from Jims plumbing was incredible. He fixed my taps while my toddler talked his ear off. What amazing service. Highly recommend. Best customer service from a business ive ever received!!

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Margie

Margie

  • 2 reviews
  • Verified customer

Hot water replacement

published

Terry, from Jim s plumbing, with his knowledge & work skills. Explanation of problem with issues with solar panels and advice regarding installation of gas continuous flow hot water system excellent.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your positive feedback. Our technicians are extremely proactive to ensure long term solutions are provided. We find that explaining the process being undertaken gives our Customers peace of mind. Kind Regards, Jim's Plumbing. 769853


KPL

KPLMetropolitan Adelaide, SA

  • Verified customer

Job 769200 (19/11/19)

published

Awesome within the hour service! Same day total installation of a complete new toilet to replace our 1973 nightmare lav that was dead in the water. Joe (SA western) provided a full fixed price quote, did everything he needed to do, and the new toilet was in. A tidy and methodical professional I'd highly recommend and use again if required, installing a new toilet so quickly when we needed a new one. My grateful thanks!

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Roger

RogerMetropolitan Adelaide, SA

  • 7 reviews
  • Verified customer

Jim's aka as Metropolitan plumbing - VERY, VERY ++++++++ Expensive!!!

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Arranged for Jim's plumbing to quote for a job, turns out they are actually Metropolitan plumbing. The job was to redirect hot and cold pipes from above the sink as under sink connections 500mm away. Everything was exposed and accessible, a simple cut and weld job with basic under-sink connections - the cabinet maker advised from previous jobs the price would be @$150, whereas Jims/Metropolitan plumbing wanted $590 for a 30min job. So deal with these companies if you don't mind be price gouged, but if you do don't waste your time with them.

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Roger
Roger
Jim’s Plumbing
Customer Service M.Jim’s Plumbing
  • Verified customer

Gas bbq fitting.

published

Kostas did a fantastic job connecting my natural gas bbq to mains supply.
He was very professional and fussy. He takes pride in his work and ensured that he delivered a quality job.

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Jon

JonMetropolitan Adelaide, SA

  • Verified customer

Excellent advice, service and job completion!

published

Had Kosta around this afternoon. Arrived within time window.
Had been left in lurch by another plumber.
Great advice and excellent job.
Very happy with all aspects of the job.

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Jake K.

Jake K.Metropolitan Adelaide, SA

  • Verified customer

Terry fixed the issue in a timely manner - good advice.

published

Terry fixed the issue in a timely manner - good advice.
Arrived promptly after hours, was very clear about costs, gave excellent advice about maintenance. Terry was liked by our cat flash.

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  • Verified customer

Water leak

published

Was work on the bathroom and accidentally burst the pipe. Called and got Terry of Jims Plumbing to replace the burst pipe. Terry responded quick and has it repair swiftly without much delay.

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David L.

David L.Metropolitan Adelaide, SA

  • Verified customer

Same day excellence

published

Issues about my leaking Hot water system were eased when the professionalism and technical knowledge shown by Terry and Costa helped me get my new hot water system installed sameday job# 766164

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Jim’s Plumbing
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Than you. We pride ourselves on the knowledge and expertise our plumbers have on Hot Water systems and our plumbers are extremely proactive to ensure long term solutions are provided. Kind Regards, Jim's Plumbing. 766164

  • Verified customer

Fantastic service

published

Flex pipe burst had trouble fixing the issue myself due to lack of tools, called joms plumbing offeres same day service with a very quick turn around and great price

Terry job number 766129

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Steven Undo

Steven UndoCentral, SA

  • Verified customer

Total Rip Off

published

My Elderly Mother was charged $5500 to install a new hot water service. I will be reporting this to consumer affairs. Took advantage of a person with disability. I have recently been quoted by a licensed plumber the work should not have been more than $2600. Disgusting and money hungry. Make sure you ring around and get a quote, ask for hourly rate and watch them do the work. The government needs to open up the working visa's for plumbers and electricians quickly to stop the rorting !

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Peter

PeterMetropolitan Adelaide, SA

  • Verified customer

New Hot Water service

published

Happy with the work carried out. Will definitely be using their services again. Chris.A installed a whole new gas main and Hot Water service. Quick response and helpful service 763395

1 comment
Jim’s Plumbing
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  • Verified customer

Lyns blocked drain

published

762304 had a plumber out in the morning and they couldn't clear the drain in the 2 hours :( but Jim's arrived with the latest equipment and had it flowing in about 15 minutes. Thanks Chris.a your the man of the year!!

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  • Verified customer

Blocked drain

published

My bathroom sink drain was partially blocked, i attempted fixing it myself 3 times over 6 months, with no luck, called Jims plumbing, Terry came same day and was finished within the hour, he was friendly and professional.
Thanks

762268 Terry

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Cula

CulaMetropolitan Adelaide, SA

  • Verified customer

New hot water heater !

published

My hot water broke late at night, luckily Chris.A and Joe from Jims Plumbing attended straight away. They quoted and installed right there an then ! Wow their copper skills were out of this world! Some of the neatest and skilled tube bending ive seen in my time! Thanks guys 759567

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