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Reviewer Photos & Videos
Alan ColesTimaru
- 2 reviews
- HOTTAP OUTING
- Verified purchase
Perfect
My wife and I used the HOTTAP Outing last weekend. Worked well, even with poor water pressure, instant hot water, only problem was wind blowing out flame, contacted Joolca and was given friendly advice how to remedy the problem from Cameron. Highly recommend this product. Have just purchased one of the shower tents."
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DDennettSydney, NSW
- 3 reviews
Perfect piece of engineering
Great piece of engineering, Wife extremely happy with her hot shower last weekend camping by a river.
Light weight, recommend getting the carry case keeping everything in a well made protective bag.
All the inlet hoses, gas fittings hoses and 12V pump for off grid are quality made.
Campers look no further for your hot water solution !
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Andrew G.Goolwa
- 17 reviews
- 4 likes
- HOTTAP OUTING
- Verified purchase
Meh,ok,just not hot enough
Sold mine,gone back to boiling water,,unfortunately and I believe due to government regulations the max heat is 50c and when it reaches this it cuts out,so you have to turn off tap,turn it on again to get the burners to fire up,Its a PITA.50c is not hot enough to cut through bbq greased up dishes either,Joolca proudly spruik this as a safety feature so not to burn children or animals,lol.Most household gas hot water heaters are 60 or 65c,its that little bit extra that makes all the difference.
Cold water from a stream will only just get hot ...Read more
enough so you aint shivering and really cold water you still need to cycle the water twice,this then creates the problem of adjusting the settings from inside the tent so the unit doesnt cut out.The automatic cut out really is annoying,With the burners on full bore and the flow rate on the minimum,you will get a comfortable shower with average temp tap water,just dont think you are getting the heat you will from your house hot water system. On the plus,all the fittings,hoses,pumps are of good quality and didnt leak or fail.2 comments
Thankyou for your reply and explanations,i hope in future the govt authority can be a bit more flexible and up it to 60c or 55c just for that wiggle room.yes i think its over governed nonsense and rec... Read more
ognise your hands are tied :-)Thanks again for the clarification,cheersSimilar opinion? Write a review on ieatwords.com.au!
Find out how Joolca HOTTAP OUTING compares to other Gas Continuous Hot Water Systems
Know better, choose better.
- HOTTAP OUTING
- Verified purchase
Very Very Happy
Hi Cam/Joolca,
Sandy and I bought the shower/toilet pop up tent/ensuite and the HotTap. Full setup for the temporary/permanent bathroom we have built on this farm we a staying on. We have tried a few of the other types in our travels (pop ups, the Cube, singles, double ensuites ect) but the Joolca ensuite is the best we have come across. There was a very small manufacturing fault with one of the pop out buttons on one of the poles and we weren't going to worry about it coz it was all set up but when this was mentioned to Cam at Joolca he was s...Read more
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LauraSydney
- 3 reviews
Great Product but have to keep out of a small breeze
I had no issue using the Hottap straight out of the box. It is simple to set up. Used it a few times using mains water. However took it camping to use with a pump and went through all water trying to get it to stay lit due to the breeze. So tip is make it breeze proof by taping up vents.
Good service by Joolca.
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- HOTTAP OUTING
- Verified purchase
A great camp product for people and animals.
We purchased from Bunnings. Congrats on staff member. He knew his stuff. Awesome to connect. Very quick n easy. I have washed the sausage dogs so far and they love it. We are yet to test it in the winter camping. I think it will be perfect. Just need to remember that it is an outdoor shower, so don’t expect your normal household shower capabilities.
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Great unit recommend it to anyone
Great unit recommend it to anyone
The Joolca hot water system is great easy to set up and the controls for the water flow and the heat settings are a breeze to use, the only down side is if there is a slight breeze it puts the flame out which is a a real crap when you are half way through having a shower, apart from that it is a terrific unit and I would recommend it to anyone.
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GrantAuckland
Easy to use
Simple to set up and get going. Produced plenty of hot water. Tried it 1st in winter with the input water pretty cold so struggled to get it quite hot enough, but the instructions and help were all very clear. Great product, and would be even better if they could solve that issue. Very entertaining email reply as well.
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Fabulous
Absolutely fantastic, great to come back to camp and have hot shower, kept up to all six of us, beats boiling the pot for showers. Wouldn’t go without it. Not to mention the joolca shower is perfect. Don’t forget to keep the filters clean at all times, this creates to hot shower being not enough water flow, we had this happen on Fraser, do to minute particles in filter, after cleaning back to being perfect. Thanks Joolca. Made for a great fishing holiday. Easy to assemble shower and hot water.
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Find out how Joolca HOTTAP OUTING compares to other Gas Continuous Hot Water Systems
Know better, choose better.
Disappointed!!!
Brought it because of hearing good reviews and seeing them everywhere.. to be honest it’s a price of junk.. set it up properly got 2 good showers the first night.. second night wouldn’t go above 30 degrees.. got a full gas bottle and clean water tank.. pumps already stopped working.. it’s 3 days old.. upset is an understatement compared to the wife’s thoughts!!
2 comments
JoolcaJoolca
Hi Matt,
I have reached out to both yourself and your wife (review above) yesterday via Private Message. Please reply with your contact information so that I can reach out and get this fixed up for you guys.... Read more
I promise you'll walk away happy campers! Looking forward to hearing back from you, ChrisJoolcaJoolca
Hi Matt,
Just following up, I've sent you a PM about a week ago but haven't heard back. If you see this message please reach out to me so that I can fix everything up for you. ... Read more
Thank you, ChrisSimilar opinion? Write a review on ieatwords.com.au!
WHAT A PIECE OF JUNK
This is a complete piece of junk. I have used a 10000L gravity feed tank, buckets of water and even connected to mains water.
This thing keeps getting to hot or does not have enough pressure. It turns off completely after a minute or two even when set at the lowest or any heat setting and all different water pressures.
I HAVE rung on numerous occasions and even purchased the upgraded pump as recommend to me.
I now stand at the joolca and regulate the temperature and flow so that it does not go cold or switch off when my wife and son use it.
What a WASTE of money.
Save up and buy something decent.
2 comments
JoolcaJoolca
Hi there,
I'm sorry to see that you're disappointed with the HOTTAP. It sounds like the main issue you're having is that the water is getting too hot (no matter if the heat setting is on high or low) and as a result the HOTTAP is turning itself off.... Read more
If I've got the above right, then everything does sound about right. The HOTTAP is fully certified and meets the Australian regulations for portable gas hot water heaters. One of those regulations is that it must turn off at 50C to prevent scalding or burns. There's nothing we can do to change this safety feature and all I can recommend is putting the heat setting on low and the water flow on high. With that said, I am almost certain you would have already tried doing that and you're still not happy. So clearly, something still isn't quite right and I want to fix that for you. We have sold 10,000's of these and we have overall received very good feedback from our customers. From time to time something like this does occur but it is almost always something to do with the way it has been set up or used in that particular situation. I would love to be given the opportunity to work with you on this. We will find a way to fix whatever is happening and turn you into one of our happy customers. I will send you a private message in a few minutes requesting some contact details and we'll be in contact as soon as we hear back. I can guarantee we'll make sure you're satisfied with the outcome, so please reply when you have a minute. Best regards, ChrisJoolcaJoolca
Hi there,
Unfortunately, we have still not heard back from you by private message. Without knowing who you are we're not able to reach out and help resolve the problem. ... Read more
Please reply to our private message when you have a chance, we'd love to make this right by you. Best Regards, ChrisSimilar opinion? Write a review on ieatwords.com.au!
Great for glamping
It is so great to be able to have continuous hot water anywhere i go and as hot as i want. It's so good i could replace the hot water system at home with it. Just need the ensuite tent now and im set for mths worth of glamping. Thanks JOOLCA.
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Mini MulloAU
- 5 reviews
- 2 likes
Hottap outing
Got the outback version and super happy. Why would I waste money on cheaper versions that are unreliable and poorly rated. People complain about this price but look at the ratings and reliability and hands down a well made product. Camped the weekend down to 1 overnight and the shower was pumping out 46 degrees and turned down a little as well. No complaints with product. Just the wind blows out the flame if too windy. And easy to connect and disconnect as required. Stocked.
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CraigSouthwest, VIC
- 2 reviews
- HOTTAP OUTING
- Verified purchase
Great for a bush shower
Nice hot shower, easy setup, turns cold water to hot 1st time, Unlike my aqua cube which I had to recirculate water to get it hit
Great for out bush property.
Most importantly my wife got her nice hot shower.
So yes happy with hot tap outing .
Thanks Joolca
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Perfection
This system is so simple to set up. It arrived from Victoria to Qld in 4 days .i have no hot water other then town bore water it runs about 30* i bought one of these little babies and hey presto hot watet in minutes. I am plugged into a tap over the sink i find 37 - 39 perfect. I am yet to take it camping but in a matter of moments to plug in pump to cig lighter throw a hose in the river. Done
The team from joolca have absolutely nailed this product thanks again
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Find out how Joolca HOTTAP OUTING compares to other Gas Continuous Hot Water Systems
Know better, choose better.
kristySydney
- 5 reviews
- HOTTAP OUTING
- Verified purchase
Excellent!! A+++
The Joolca hot water system is amazing, so happy with it, nice hot showers! At our little weekender it's set up temporarily on a stand and because it works so perfectly, it will eventually be installed in a permanent bathroom at our weekender. Definitely recommend, you will not be disappointed!!
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JohnBrisbane
- 4 reviews
- 1 like
- HOTTAP OUTING
- Verified purchase
This hot water system appeals because of warranty and support in place.
I have used the system prior to going camping. It does what the company states it should. And more importantly it satisfies our need for almost immediate hot showers. A very important aspect we considered before purchasing was the high reviews given and the support offered. I did have a need to access support while putting the system together and was very satisfied with the response. The only issue I had was lack of a shower stand. However I was able to purchase another shower system's stand and it works well with Joolca.
Shortly we will be using the shower system on a long trip and will be happy to report our experience.
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Wish I had got one two years ago.....
I installed the whole kit onto the side of our rough little shower shack Sunday arvo a few weeks ago. Wow! I didn't really expect it to be as easy as it was... now wish I had done it 2 years ago! Simple and quick. Took about 10 minutes of tweaking the balance of water flow and flame to get the water temp right, but we are now enjoying steaming showers in the 1 degree nights as we get stuck into Winter. Plus I don't think we are using any more water and (big plus) gone are the days of heating water on our gas stove. Tick, tick tick, well done Joocla, we love it!
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Great product
For functionality and simplicity this wins hands down. No time wasted from setting up to enjoying a cleaning and relaxing shower. Other similar products on market don't come close. Happy to say that doing a bit of research certainly paid off for this item. Well done Chris and the team at Joolca
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Hot water ondemand
What an awesome product,easy to set up easy to use,it all happens on the spray nozzle-off to hard out spray
Short to tall it covers you all. I'm really pleased with my portable shower. It's made my life a whole lot easier since I've purchased my joolca hot tap outing.
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Questions & Answers
Barryasked
Can l buy in a store or plumbing outlet
2 answers
JoolcaJoolca
Hi Barry,
You can buy on our website or you can check out some of our retailers. Tent World will have stock of the HOTTAP Outing if that's the product you're after, you can give them a call beforehand to ensure they have stock at your location.
Hope this helps!
Chris
Thanks for your prompt reply
Maahithepaahiasked
Purchased a unit late 2018 and only set it up for the 2nd time this weekend. Ist time we used it we plugged it into town water and it was terrific. This time however, we were off grid and used it out of a 20 lt jerry can. Pump working fine but unit wouldn't turn on. Gas flowing well and replaced batteries just in case. Still no hot water. It did turn on briefly first up. Any clues?
No answers
NattyOasked
We are considering purchasing one of your hot water systems primarily for winter in FNQ as we currently only have cold water at home via a gravity fed shower from our tank that we pump from the river into. I am wondering if this system will be suitable for us in that the temperatures of water coming out of our tank are quite cold even in the middle of summer and if we also would need the Blue cold water intake hose with pump or if connecting into our existing gravity fed system would be sufficient.
No answers
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JoolcaJoolca
Hi Andrew,
Thanks for your review, you've raised some legitimate points there.... Read more
You're right that the 50C cut-off is a safety feature that is part of the regulations. I'm not saying we would want to remove this feature, but even if we did, we wouldn't be allowed to. You'll find that any hot water system that is classified as 'portable' will have the same 50C cut-off in place. In regards to the water temperature not getting to the same heat as from your domestic house hot water system, that's also partly because of the regulations. Because the HOTTAP is classified as a portable hot water system (and therefore much, much cheaper than a domestic unit used for your house) it has different regulations that it needs to adhere to. One of those regulations is that the gas flow cannot exceed 30MJ. The HOTTAP is sitting at the very top end of this with a full 30MJ of gas flow when set to maximum heat. Any other portable hot system on the market would have the same gas flow limitation in place. With that said, if you ever run into any issues with your HOTTAP, please reach out to us and we'll be very happy to help where we can. Kind Regards, Chris