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Joyce Mayne Questions & Answers
Online store, Physical store3 questions from our users
Maryasked
Hi my names Mary I recently purchased a Asus 14inch laptop online I would like someone to help me plz.
No answers
Maryasked
Where is my item that I purchased yesterday afternoon online
1 answer
Plz I purchased a laptop for my teen age son he's home schooled now but he needed a laptop and I bought one online never received any confirmation what so ever if I don't receive it I want a full refund.
Tracey Dukesasked
During your January Sale I purchased an air-conditioned from your South Nowra store. The incorrect item originally arrived but the delivery men were quick to rectify the error. A few days later your electrician came and measured up for the instillation and I was told your sales person would get back to me. I reached no satisfactory with my phone calls to the store so I visited the store in person. The staff didn't remember me but your documentation confirmed the sale. Joyce Mayne had no documentation regarding the measuring up so I requested the electrician be contacted. He remember me, my house and giving the relevant information to your store so it appeared to be lost. I declined to suggestion, I install the air-conditioner myself. Today's information is, the sales person is on a day off and someone is going to get back to me.
QUESTION: What do I do now? How do I make the agreed transaction happen?
1 answer
If you paid on your credit card, go to your bank and cancel the transaction and purchase elsewhere. If this isn't the way you wish to go, contact The Office of Fair Trading, they will help you
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