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Jura J500
JazzaineBrisbane
- 7 reviews
Absolutely disappointing
Disappointed with the inferior quality of this high end model. Spent over 3k on the machine + extended warranty. The inferior plastic quality of the milk Frother spout broke after barely 2 months of use, and Jura refused to cover it in the warranty.
Is costing another $100 to have it repaired.
Don't waste money on the Jura machines that come with milk Frother.
3 comments
Thanks Kylie. I have sent you the details.
Jura A.JURA Australia
Dear Jazzaine,
Thank you for your details and I was happy to assist to resolve this issue, if you require any further assistance please feel free to email and I will ensure they are resolved.
Kind Regards
Kylie - Customer Support Team Leader.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
sandra.craigasked
Moved to an auto machine from a semi auto machine and are about to put the J500 on Ebay. I have tried everything to get consistent milk out of the milk frother, out of 25 or so cups I can't get two the same? I have cleaned everything a number of times and used low fat milk as instructed - can any body provide some advice-very disappointed.
1 answer
Jura A.JURA Australia
Dear Sandra.craig,
Thank you for your question and apologies for any inconvenience this may of caused,
If you could kindly email contact details to [email protected] will be happy to resolve this issue for you.
Kind Regards
Kylie - Customer Support team leader
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Jura A.JURA Australia
Dear Jazzaine,
I'm very sorry to hear about the bad experience with our coffee machine, if you could kindly forward your contact details to [email protected] I look into this and resolve this issue... Read more
for you. Kind Regards Kylie - Customer Support Team Leader