Jura Impressa Z5 Questions & Answers

Hi there Kylie, thanks.
I did that, not a lot of grounds came out, but no difference in the coffee noticed. Since then I went for it, I've pulled out and cleaned the grinder (spout was half blocked, bizarrely a lot of unground beans underneath the grinder which I emptied out), removed and cleaned the brewing head (no issues seen except the expected mould in various places), cleaned whatever surfaces I could get at. It all back together and works fine, but no apparent difference in coffee strength. I've tried fine and coarse ground settings. Any ideas what I might be missing? The unit is new to us, bought used recently. Thanks.

Error 8 is a brew unit error please turn the machine off at the power point for a couple of minutes and turn back on sometimes doing a reset can resolve this issue otherwise the machine will need to come in to the nearest Jura service centre.

Hi John, that's too bad :( I never had an error message like that myself. Did you call the hotline on the machine to ask for help? How many years have you had your machine?

My machine was purchased as a retirement present to myself seven and a half years back. It was entirely because I very much liked its brother in my employer's Board Room. Advice was that I should take the machine to the service agent in Newcastle. On this site I read that I'm looking at a $395 capped service charge if I do. If there is a simple user-available way to verify that full service is necessary, it seems appropriate that I at least consider it.

Sounds like a blockage in you grinder clean hopper using a vacuum cleaner then refill I did it a few years ago and it fixed it also makes the vacuum cleaner smell better

Jeff. I am not sure what state you live in. But in Queensland, it is very hard to get a Jura serviced. As only one place in Qld has the computer programme to perform a JURA service. Any coffee repair place may be able to change the O rings etc. This will depend on what state you live in. Hope this helps.