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Reviews

3.9

23 reviews
5
(12)
4
(4)
3
(3)
2
(1)
1
(3)
  • Build Quality
    2.0 (2)
  • Value for Money
    2.0 (2)
  • Ease of Use
    2.0 (2)
  • Cleaning & Maintenance
    2.5 (2)
  • Noise Level
    3.0 (1)
  • Product is used
    • Daily (1)
  • Consistency
    2.5 (2)
  • Milk Frothing
    1.0 (1)
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Brett s

Brett sPerth

  • 2 reviews

Great machine making great coffee

published

I have enjoyed my machine which makes perfect black coffee the milk style coffees are also very good but a little luke warm . But that is how they are drunk today. I like mine HOT. I have found after 5 years the machine which is serviced regularly does not switch off when I turn it off and hours later I can hear the machine rinsing itself. Why this machine has a mind of its own I would like to know, it must have an electronic problem.

Leanne

LeanneSydney Surrounds, NSW

Awesome coffee machine!!!

published

I had a gaggia titanium for over 8years & loved it. I kept getting it fixed however finally decided to pull the plug after the electronics died. Checked out the reviews & found the other 2 brands had lots of negative feedback. I visited local Harvey normal store to see if they would demonstrate it. They ran Jura who arranged for a rep to come out. Very good service, even HN staff impressed with the service. Bought it that day & absolutely love it. Lot of money but well worth it for that perfect coffee
Fully auto & hot coffee
Price, but you get what you pay for really. O & Roger didn't come out of the box.

1 comment
Leanne
Leanne

8mths on and I still really LOVE my Jura, well worth every cent spent. Hasn't missed a beat. Buy good quality beans and its better than most cafe coffees! LOVE LOVE LOVE my Jura!



Noodles27

Noodles27Melbourne

  • 2 reviews

A great coffee machine with one small flaw.

published
Fully Automatic Coffee Machines

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Questions & Answers

Margaret Fidram Valentin

Margaret Fidram Valentinasked

Impressa Z9

Hi, Not making any coffee, if I pressed any button.Coffee a la cart message come up.And ESM is on.Rotary swith not working

No answers
Rose

Roseasked

Impressa Z9

After descaling and cleaning my Jura Imprezza Z9 The coffee pours a muddy colour and the coffee is terribly bitter.
i changed the grind to course but still the same. What else can I try?

2 answers
Jura
Jura A.Jura

Dear Rose.
Thank you for your question it sounds like you did the descale with a water filter still in the water tank, please remove the filter and dispose of it do a water descale follow the same steps but don't add the descale tablets so only water is going throw the machine to wash out all the chemicals from the filter
Thanks
Kylie - aftersales manager

Rowdyman
Rowdyman

Rose,
When you change the filter make sure you follow the procedure or the machine by-passes the filter. It sounds like that has happened to you. I would also reset the grinder back to the original position.

Davids

Davidsasked

Impressa Z9

We have a Jura Z9. The coffee is rather bitter no matter how we change the grind or coiffed strength. The machine also occasionally leaks from the front right. We cannot discover the source, we can only see the result. Twice it has flooded the bench. Three or four times it leaves a small puddle around the foot, about the size of a cup diameter.
What options do we have to get the machine checked?
We bought it one month ago

2 answers
Errol
Errol

i have the z 9 when I first purchased the machine I had the same proplem with the the coffee tasting bitter and not frothing I phone Jura service and they sent out a new frother no more proplem with machine I am sure if you phone Jura and discuss your proplem you are having with your coffee machine they will ensure your machine will be fixed or replace your machine Jura customer service has been outstanding with the dealing I have had with them hope this helps cheers errol

Jura
Jura A.Jura

Dear valued Jura customer
If you could kindly send your details to [email protected] and I will be happy to resolve this for you
Kind regards
Kylie - after sales manager

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