Kaden KS Series Questions & Answers

Why does our split system continuously blow cold air when set on warm? We turn it on, it blows warm for a while, then switches to cold. It's not the defrost happening, we're not in freezing conditions and it happens too often.

We have just had a 5kw Kaden installed and after using the aircon once it now makes a noise when its off. Its quite loud and very irritating as it doesn't stop. My partner says it kind of sounds like a fan rubbing or something similar even tho it is off.

Can you tell we what the Warranty time is on this unit ?
And which refrigerant gas is runs off please ?
Regards Pip Mangano

When we turn the unit on it makes a grinding like noise and it does not cool the room down,, I checked the pipes and 1 of them seems to have froze over so I turned the unit off but this seems to be happening alot,, what can I do to get 8t to cool the room??

Hi, we have just moved into a new home on the NW coast of Tasmania our previous home had 2 Daiken AC units. the new home has 2 Kaden AC units installed - a KS24 in the living space and a smaller 4.2kw unit in the formal lounge.
At this point in time we are not particularly happy with the performance of the KS24, the unit, initially seems to heat the space quite quickly but then of a night time with an outside temperature the unit goes into DF mode virtually every 45min to 1 hour, the outside temp is not particularly cold - 8 to 10 degrees, This has also occurred during the day when the outside temp is around 12 degrees. Our previous Daiken AC units would not go into defrost mode until the temp was around 3 degree or less (when you would expect frost outside).
The other issue with this unit is when the nominated air temperature is reached the unit goes into standby mode where the external unit shuts down but the fan on the internal units continues to circulate air which either is or seems to be cold air.

Can you provide some feedback or advice regards these issues please.

Steve H

P4 comes up in the heat mode

P4 comes up while trying to operate the heat mode

i installed kayden for a client 6 months ago with a orange pump was called back as it s fan appears to surge and it sometimes spitswater and does not cool any where i expected it . the small one i installed in the bed rm is so much better. any surgestions

Hi, I Would like to know more about the USB wireless Capability if it is compatible for this model KS12, Not much info; on it though, KADEN could you please explain if its available or do i have to use a Sensibo unit instead ?
THANK YOU
joe t

Why does the unit continue to blow cool air even when the temperature is reached?

just had kaden installed will not go cooler than 26.7 degrees why?

We recently moved into a new unit. The unit has a new KS24 installed. The installation manual advises that a wind baffle can be located in front of the outside unit to minimize the effect of strong winds. What distance should this be ? Currently the inside unit struggles to maintain 20 degrees on cold nights. Slows down and blows out cool air. Who should we contact? Thanks Peter Jose. email: [email protected]

I recently had a KS24 installed. I've been away for a few months and on returning and using the system note that the heat does not work at all. I recall it working on the day of installation for the few minutes that I had it on, but it hasn't been used since. I've checked all trouble shooting ideas. Very disappointing. Can you help, or do I need to go back to the installer? thanks

how am I to get this machine fixed if I can not even get him to ring your service people and give them the invoice it has been 4 weeks heat and cold and I have a fan stuck in the wall can you help me get it fixed or send some one out thank you

Hi just move in recently on a new house with brand new kaden split aircon fitted works fine when I used it, we had an outage few days ago then my aircon not turning on anymore, is there a reset button? Remote is working fine at this stage. Any idea please?

Why does the fan constantly continue when it's reached it temputre while lever goes half way and blow out cold air usually when reach temp the fan stops till it sensors to come back to heat up again. Never had issues with other splits I've had hate to see my electricity bill with this

Why is my slit system not giving enough heat even set at 30 degrees I have to use another heater as well and my house is only a small unit

Why does my split system not warm up properly
Even set at 30 degrees

does this model have a inverter

Hi just had a laden installed why is excess water flowing down the outside downpipe