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Kaden KS Series
KS18 (5.0kW), KS09 (2.6kW), KS12 (3.5kW), etc...
ellen bussnsw, 2760
- 17 reviews
rubbish
What a peace of rubbish I have a 5kw machine that doesn't work on air or heat actually it doesn't even turn on heat the technician from pro Flo will not fix what is wrong with it because he doesn't know it have 5 year warranty and no one has offered to fix it what a waste of money Kaden you should be ashamed of yourself
Purchased in February 2021 for A$1,500.00.
1 comment
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BERRAK C.Greater Melbourne (Outer), VIC
- 4 reviews
- KS18 (5.0kW)
- Verified purchase
Great Product
We got this after our old one broke down. This is Great value for money and is very powerful . The Remote is great and loaded with functions. End of the Day it does a great job at heating. We havent tested it for cooling yet but planning to give it a good test over summer.
Purchased in March 2021 at Reece for A$800.00.
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qlder4goodSouth East Queensland, QLD
- 23 reviews
Complete waste of money - absolutely useless! Heat will only work if you use another heater source!
I bought this unit 12 months ago because I was assured it was a quality Australian made product. What a mistake that has been! I have already had the outside unit replaced once. Last winter even on 18 degrees the unit blew out cool air, not really a heat. I had to buy a $30 floor heater and a heated wrap blanket for any warmth and comfort. Having just been through a hot summer, again the unit offered very little cool comfort - had to also use a cheap floor fan.
Now approaching another winter - and unit does not throw any heat. Instructions as s...Read more
Purchased in May 2021 for A$700.00.
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Find out how Kaden KS Series compares to other Split System Air Conditioners
Know better, choose better.
LindaSydney Surrounds, NSW
- 31 reviews
- 22 likes
Not what I was expecting
Got this one to replace my Mitsubishi which I loved but unfortunately died before it should have just after warranty. The unit looks great but the fan is very powerful and is suitable for large homes not 3 bedroom villa. My Mitsubishi had a quiet more adjustable fan which could be blown any direction and had many speeds which I mostly used the low. I use the low on kaden and it feels like high, plus the directional flow isn't as adjustable as I would like it. It has made my electricity much higher than when I used the Mitsubishi. The one good thing is the led display - Mitsubishi didn't have that.
Purchased in October 2021 for A$2,199.00.
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- Kaden KS Series
- Verified purchase
Kaden KL25 Evaporative Cooler
Very happy with purchase of Kaden brand Evaporative air-conditioning system replacing a 17 year old Brivis. It has been a reliably cool workhorse in hot uncomfortable spring and summer conditions. It has a very strong fan and simple and reliable to operate. Low profile design and grey colour looks great on the roof. A great addition to our comfort in summer!
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Big_BaymaxSunshine Coast
- 2 reviews
Super Impressed
We replaced our old clapped out unit with a Kaden unit based on recommendations from some family friends which had them installed at their holiday rental home. The unit feels a lot more powerful than the 7kw brand name it replaced and also seem to reach temperature much quicker. The indoor unit also has a pure white look to it that fitted in our color scheme much better. Remote is simple to use and our power bill definately has improved. Also has simple filters that pull out from the top so you don't need to open front panel to access.
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Questions & Answers
ellen bussasked
how am I to get this machine fixed if I can not even get him to ring your service people and give them the invoice it has been 4 weeks heat and cold and I have a fan stuck in the wall can you help me get it fixed or send some one out thank you
1 answer
Andrew E.Kaden
Hi Ellen,
You will not have to get him to call our customer care team, you can do so on 1800 080 055. Or alternatively if you provide your number we can give you to call to arrange a service agent to come out and look at your air conditioner.
Cesar Nasked
Hi just move in recently on a new house with brand new kaden split aircon fitted works fine when I used it, we had an outage few days ago then my aircon not turning on anymore, is there a reset button? Remote is working fine at this stage. Any idea please?
1 answer
Andrew E.Kaden
Hi Cesar,
On the right hand side of the indoor unit there is a manual on/off button. Try pressing this button to see if this can restart the unit.
If this doesn't work I would recommended contacting the Kaden customer care department, they will be able to troubleshoot the issue over the phone or send out a qualified service technician to fix the issue. Our customer care department phone number is 1800 080 055.
Missasked
Why does the fan constantly continue when it's reached it temputre while lever goes half way and blow out cold air usually when reach temp the fan stops till it sensors to come back to heat up again. Never had issues with other splits I've had hate to see my electricity bill with this
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Andrew E.Kaden
Hi Ellen,
Sorry to hear about your Kaden unit not working. All Kaden wall mounted splits come with a 5 year warranty. To book in a service call you will need to call our customer care team on 1800 080 055.